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We were extremely pleased with our whole experience . We felt safe from the minute we stepped in the doors. Our server was friendly and offered lots of food suggestions. The restaurant was clean and we watched the servers cleaning continuously . The grandkids are...looking forward to going back soon. Food was delicious.More
Date of visit: October 2020
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded 24 October 2020
We're thrilled to hear that you had an enjoyable visit! We look forward to serving you again soon!
Disgusting, Friday Sept 4th Lunchtime
I have no trust in your cleaning. WE watched 2 tables being clean.
After the paper was taken off , The TOP surface of the table, and the top of the seat.
They sprayed and used a rag (the same...one on each table)
* They did not clean the touch points of the tables and seat. Try an sit at a table and see what you touch. This has turned me of ever going back. and even other places that are related to the chain.
What is the kitchen like if you do this out front.
Disgusting way to run a place.More
Regardless the Covid rule of leaving a space between 2 tables, although we are 3 families (6 adults & 6 kids) who moved together since morning in all our Tobermory activities, and those people who need to be far away from us were our kids...who sleeps with us in the same room but that wasn’t our concern.
Regardless portions of food that shrink since restaurants opened after Covid Phase 3 allowed them to open, that was also not our biggest concern.
We ordered many dishes for the adults and kids, majority were steak (at least 7 out of 12), and non of them came right as we ordered (between Medium & well done). Only 2 types were ordered, not a big of a confusion, either Medium or Well Done.
One of the plates returned 3 times to the kitchen.
One of the dishes was cold (although it was a hot meal).
The waitress was nice but the problem was with cook. I told her I am paying the tip for your good service but not for the satisfaction of the meal (the cook).
We shared our concerns with the waitress but we were so tired after a long day of hiking and swimming to ask for the manager.
I raised the issue through Cineplex survey attaching the invoice otherwise they will never know.More
Date of visit: September 2020
RecipeUnlimited, Owner at Montana's, responded to this reviewResponded 8 September 2020
Hi there, We're very sorry about disappointing you on your visit with the meals you had and we'd like to have this looked into to make things right. Please fill out this short form http://reviews.montanassurvey.com/ with your reference #36080907-A2 and we'll be in touch with...More
We sat on the bar side as the dining room was loud. Our server was really nice and was quick to get out drinks and to take our order. Our appetizer was delicious. We ordered the buffalo cauliflower and definitely would order again. We both...ordered the wing rib combo. Both had enough to take home. We did however have enough room to order the warm donuts with caramel sauce. Not one complaint from the whole evening.More
We have eaten here several times when in town. The food is good and the service is great. My only down point would be that the consistency between the same meals from time to time isn’t always great. For example, we have gotten the spinach...dip a few times. Twice we have had lots of pita wedges and chips and the last time we were there, I had 8 pita wedges and we got 6 chips and the rest tiny crumbs. I highly recommend their ribs and steaks. They are always really good.More
Date of visit: January 2020
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded 11 February 2020
Thank you for taking the time to let us know about your recent experience. We're sorry to hear your meal was lacking extra chips and we would like to get to the bottom of this. Please fill this form at reviews.montanassurvey.com with your reference number...More
We have frequented this place for years and it has never disappointed. Good value on the meals and good service. There is plenty of seating so not too often do you have to wait. Pricing is reasonable for the quality of establishment. It also has...a nice bar area for watching the game with friends. Be sure to pick up some BBQ sauce while you're here and dont forget your scene card!More
Date of visit: January 2020
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded 4 February 2020
Thanks for sharing the feedback we really appreciate it!
Very Slow Service ,long time to take order .Was told they ran out of Baked Potatoes @6pm???????? after taking orders from them???????.Food was luke-warm not tasty at all .Did not want to wait long again for hot food.Waitress was very friendly and always smiling ,told...us she was told at time of order that there were Baked Potatoes,shame on Kitchen Staff.More
Date of visit: October 2019
Recipe l, Manager at Montana's, responded to this reviewResponded 29 October 2019
Hi, thank you for sharing your feedback with us. We are terribly sorry for the overall experience that you had with us. Can you please complete our form at reviews.montanassurvey.com
Here is your reference number is 36081028-S54