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Have eaten there a few times and found it satisfactory but nothing 'to write home about'.
Appeared to have changed hands recently but haven't noticed any improvements as yet. Hope springs eternal.
It could be so much better and is a needed food service in...Owen SoundMore
Went here for supper last Friday night, service was extremely slow we got things we didn’t order and we didn’t get what we ordered. Had to reorder half of our items, the food was okay, sushi was small and hot dishes were cold. Very disappointed,...especially since it cost us 25.00 plus per person.More
I was pretty open minded about this place, and I didn't have any real expectations.
The service is terrible, the server looked at us at least three times and didn't seat us.
Didn't give us menu's, until we asked and then another customer gave us...menu's.
I had to ask them for soysauce.
The food was pretty bad. And they forgot some stuff.
I don't blame the staff, I blame the management. The staff can only be as good as they are trained.
I guess with no competition they don't need to do any better.
On the bright side the salmon was pretty good.More
My husband and I went here on Tuesday June 19/18. We have been there before to to pick up some take home sushi rolls and we decided to try it for our supper this time. The food was awesome, it cost us 50.00 for the...two of us. My biggest rant is the quality of service. We sat down she took our drink order, brought them to us then left. We sat there almost 20 minutes waiting for some one to take our order sheet. They were standing around the cash register talking and basically ignoring everyone. We were just about to get up and walk out when one waitress with glassed just walked by our table, grabbed the order and kept on going without saying a word which left us speechless as I couldn't even tell her I had a food allergy. We waited for another 10 minutes and I called a waitress over and tried to tell her about my food allergy. Talk about exhausting. Massive language barrier. Their English is extremely poor. I finally got it across to her where she finally understood and it took about another 15-20 min before we got our food. They just dropped it off at the table and left immediately. No one came by to ask us how we were doing or if we liked the food. We had ordered ginger ale for drinks and this guy came by a few times saying more water and we said no we had ginger ale. It was so bad when they all had sour looks on their faces as they stood around the cash register. Too bad we won't be back because of the service even though the food was delicious the service and atmosphere totally ruined it. If you like bad service this is the place for you. You may want to do take out if they can understand what you are trying to tell them..More
I’m from Vancouver and thus a bit spoiled when it comes to Japanese food. I was therefore quite pleased to find the quality of sushi that is served at Futogenki. We chose the all you can eat and the system is that you write down...your choices on an order form and hand it to the waiting staff who will get it for you. When you want more you just repeat the process. The place is spacious and comfortable. My only disappointment was the waiting staff who appeared to loathe being there.
I received a take away menu which I will add as photos. The prices might change by the time you see this but it should show you nicely the great variety of items on offer.More
Went there for lunch for a birthday yesterday and it really disappointed me. The waitresses are rude and most unpleasant. They don't understand English which makes questions almost impossible. When the order did arrive on the table we didn't know what it was and the...waitress didn't answer when we asked her.
The food quality was generally terrible. Even the rice was way overcooked!
Then we both had what perhaps was food poisoning with upset stomachs and diarrhea.
When called this morning to report this I was told no one else was sick so....More
This place is excellent. I'm from Toronto and moved up to the Grey Bruce area a couple of years ago. The one thing I knew I would miss was all of the amazing multi-cultural restaurants at my finger tips. Sushi and Chinese food is high...on my list of foods I crave regularly. This place never disappoints. Delicious, high quality sushi rolls. I don't know where they get their Butterfish from, it must be Butterfish heaven because it is absolutely out of this world. Tempura dishes - amazing. Chinese dishes - amazing. And all for a very reasonable price. Can't recommend this place enough.More