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Cactus Club Cafe

€€ - €€€American, ,
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
+1 604-244-9969
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Overview
  • Excellent38%
  • Very good47%
  • Average13%
  • Poor1%
  • Terrible1%
Travellers talk about
“jambalaya” (7 reviews)
“burger” (18 reviews)
“truffle fries” (5 reviews)
Restaurant Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
All Details
Write a ReviewReviews (223)
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1 - 10 of 211 reviews

Reviewed 2 weeks ago

Patrons of the Cactus Club are invited to park in a section of the parking lot especially allocated for customers of the Cactus Club. We don;t frequent the Cactus Club often because we find the music too intrusive. On this visit we decided to enjoy...More

Thank Renegade225
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi Renegade225, Thank you for taking the time to leave us a review as well as some details about your visit. We are happy to hear that the food and overall experience was enjoyable for you and your group. In regards to parking, we do...More

Reviewed 4 weeks ago via mobile

I has lunch here and thought everything was good. I had a New York Strip cooked medium, mashed potatoes and garden salad. The steak was a 8 out of 10, tasted good. The peppercorn sauce was nice went well with the mashed potatoes. I ordered...More

Thank Highflier
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 4 weeks ago

Hi Highflier, We are so happy that you came in for a visit recently and that your experience was a good one! We hope you’ll be back in again soon for another enjoyable experience. Cheers, Amy Johnson Manager Cactus Club Cafe Richmond Centre

Reviewed 4 weeks ago

I always get a warm greeting at the door. I love how they use a mobile guest waitlist app, because we don't have to stand in the cold and can go off shopping in the mall while I wait. Service at Cactus is always excellent,...More

Thank Agnes W
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 4 weeks ago

Hi Agnes, Thank you so much for taking the time to leave such a great review! We couldn’t be happier that you have had such great experiences with us and we hope you’ll be back in again very soon. Sincerely, Amy Johnson Manager Cactus Club...More

Reviewed 6 August 2018 via mobile

Went here for Father's day celebration. Initially, our reservation was for 8 people as that is the maximum you can book online. However, we had extra people joined us so I had to call and ask if they can accommodate us with the changes; and...More

Thank Grace A
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 7 August 2018

Hi Grace, Thank you so very much for the lovely review! We are so grateful that you chose to spend such a special day with us and that your experience was so great. We can’t wait to see you and your hubby again soon, maybe...More

Reviewed 6 August 2018

Now a new area now its in a Mall with an outside door. Very busy and extremely noisy dont really cater to solo people. The greeters are very aggressive with their replies. shant go there again till they turn down the music for a start....More

Thank capeo27
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 7 August 2018

Hi Capeo, Firstly we would like to thank you so much for taking the time to post a review and especially for leaving some feedback regarding your experience. We are sorry to hear that your visit was not more enjoyable, specifically regarding the front desk...More

Reviewed 1 August 2018 via mobile

Had lunch today and we had a lovely server named Sandy who gave us a great lunch experience! Took the time to make sure we had everything we wanted or needed without hesitation. Now that is a sign of a good server. Definitely will ask...More

Thank Sandra L
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 August 2018

Hi Sandra, Thank you so very much for taking the time to share such wonderful things about your experience and your server, Sandy. We are so happy you enjoyed your visit and hope to welcome you back again soon. Sincerely, Amy Johnson Manager Cactus Club...More

Reviewed 24 July 2018

I went there, I order jambalaya bowl but requested it WITHOUT the sausage. The order came with sausage, obviously the waitress forgot to note the kitchen. Second time the order came with sausage, obviously the kitchen made a mistake of not reading the instruction( without...More

Thank aliaalrefaie
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 26 July 2018

Hi Alia, Thank you so much for taking the time to write in and leave some feedback about your visit with us recently. We are so sorry that this experience was not as positive as all the other visits you mentioned that you had while...More

Reviewed 20 July 2018 via mobile

Lovely spot for late night happy hour! Our food was delicious! Just wanted to take a moment to compliment the service we received from our server Noor last night. You guys were quite busy around 10pm and Noor was fantastic! I appreciate a server who...More

Thank joeychan916
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 22 July 2018

Hi Joey, Thank you for taking the time to leave such a wonderful review for our location and for your server Noor! We are both so happy that you enjoyed your visit so much and can’t wait to welcome you back again soon for more...More

Reviewed 20 July 2018

OK, it is a chain restaurant. But if you ignore that and just enjoy the restaurant, you will find it is excellent in several ways. The food is excellent. Salads are large and very tasty. Burgers have high quality meat and are exceptionally tasty. Staff...More

Thank Likesfishing
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 22 July 2018

Hi there, Thank you so very much for the great five star review! We are so happy that you enjoyed your visit and think so highly of our company. We hope you’ll be in again soon for another visit. Sincerely, Amy Johnson Manager Cactus Club...More

Reviewed 19 July 2018 via mobile

Very nice ambiance with very tasty food. Portions are perfect and they even divide the order to 2 plates if requestedMore

Thank Jefferson T
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 20 July 2018

Hi Jefferson, Thank you so much for taking the time to leave us such a great review! We are so happy that you chose to celebrate with us and that everyone enjoyed their visit. We hope to see you all in again soon! Cheers, Amy...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Child-friendly, Business meetings, Local cuisine, Kids, Bar Scene, Groups
Location and Contact Information
  • Address: 1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighbourhood: City Centre
  • Phone Number: +1 604-244-9969
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