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Cactus Club Cafe

€€ - €€€American, ,
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
+1 604-244-9969
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Overview
  • Excellent38%
  • Very good45%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“jambalaya” (7 reviews)
“truffle fries” (5 reviews)
“burger” (18 reviews)
Restaurant Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
All Details
Write a ReviewReviews (231)
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1 - 10 of 220 reviews

Reviewed 6 days ago

Late last year, Cactus Club opened up in Richmond Centre. This popular chain restaurant (similar to Earls, Milestones, and Joeys) reinvented themselves years ago from the kitschy cow-themed decor to a more stylish offering with waitresses that are garbed in tight black dresses. We recently...More

Thank pennyandrusty
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 6 days ago

Hello Sophie, Thank you for taking the time to leave us a very detailed online review! We appreciate your feedback and look forward to seeing you again soon! Sincerely, Omeed Ghafori Manager Cactus Club Cafe Richmond Centre

Reviewed 1 week ago

We tried eating at the recently relocated Cactus Club on my last visit to Vancouver, but the wait time was over an hour and I had a flight to catch. This time, we decided to arrive early (5:00pm) to beat the rush, and we still...More

Thank Lunchbag917
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded yesterday

Hello! Thank you for taking the time to leave us a detailed review! We appreciate your insight and are glad to hear your food and service were outstanding! We look forward to seeing you again soon! And good tip about the online reservations to ensure...More

Reviewed 1 week ago

Cactus Club Cafe Richmond is one of those rare places that provides great service, high quality food in such modern comfortable atmosphere with such amazing price especially in Happy Hours. This will definitely please friends, families or travellers who happen to visit our great City...More

Thank King-Yee
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hello King-Yee! Thank you for the fantastic review! I am glad to hear all of the amazing feedback about our restaurant! We are definitely here to please you and your guests with ourstanding food and service anytime and for any occasion! Sincerely, Omeed

Reviewed 3 weeks ago

There for dinner tonight. They have valet parking so you don’t have to look for parking. Tour servers Taheera was friendly, happy and knowledgeable about the menu. Our food was delicious and we weren’t rushed to turn the table. Definitely going back. Bravo.

Thank Nancy R
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 3 weeks ago

Hello Nancy, Thank you so much for taking the time to leave us an online review! I’m glad to hear your experience was great from valet to your food and service! We look forward to seeing you again soon! Sincerely, Omeed G

Reviewed 14 October 2018 via mobile

This restaurant is truly amazing great food very friendly service cool people a place you can be with friends or alone I was alone her but you are not alone you are surrendered by wonderful and beautiful people I just love this placeMore

Thank Vancouverregular
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 3 weeks ago

Hi Vancouverregular, Thanks so much for the incredible review, your words were so kind! We love that you feel so at home at our location, we are lucky to have some of the best regulars in the city, including yourself. We hope you’ll be in...More

Reviewed 8 October 2018

Have only eaten at this Cactus Club on one occasion. Would have eaten here more often but their system only lets you book a table online which is not always feasible. Phoned today to book a table and explained that I was driving and therefore...More

Thank Shineygirl
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 9 October 2018

Hello, Thank you for taking the time to give us some feedback. In an effort to streamline and simplify the reservation process we currently only accept reservations online; however if you cannot make one we leave about 70% of our restaurant available for walk-in guests....More

Reviewed 6 October 2018 via mobile

We visited the Cactus Club in the Richmond Mall for the 1st time. It was very impressive from the outside. It was 2pm and had to wait. No chairs in the waiting area, which sucked. The had young pretty hostesses who are clueless at seating...More

Thank Michele S
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 9 October 2018

Hello Michele, Thank you for taking the time to leave us a review. We appreciate the feedback and are grateful for the opportunity to grow and improve. I’m sorry to hear your recent visit wasn’t as great as you expected. I would love an opportunity...More

Reviewed 6 October 2018

We have eaten here many times and it is one of our faves for Happy Hour!! This Cactus has a lively bar and lounge area with a good atmosphere. The service is always friendly and attentive. Our server Denisse - remembered us from previous times...More

Thank joneslynn
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 9 October 2018

Hello Joneslynn! Thank you so much for the FANTASTIC review! I love to hear your food and service was outstanding! Denisse will be so thrilled to see what a memorable experience she was able to deliver! I would love to invite you back and make...More

Reviewed 25 September 2018 via mobile

Terrible service waited for soooo long. Suggest you to go to other cactus club coffee. You need spend over an hour to get seatedMore

Thank greyw226
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 25 September 2018

Hi there, Thanks so much for letting us know about the opportunities you recognized with your recent visit. We are so sorry to hear about the long wait! We take tons of online reservations, feel free to book a table in advance next time you’re...More

Reviewed 1 September 2018

Patrons of the Cactus Club are invited to park in a section of the parking lot especially allocated for customers of the Cactus Club. We don;t frequent the Cactus Club often because we find the music too intrusive. On this visit we decided to enjoy...More

Thank Renegade225
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 September 2018

Hi Renegade225, Thank you for taking the time to leave us a review as well as some details about your visit. We are happy to hear that the food and overall experience was enjoyable for you and your group. In regards to parking, we do...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Groups, Child-friendly, Bar Scene, Kids, Business meetings
Location and Contact Information
  • Address: 1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighbourhood: City Centre
  • Phone Number: +1 604-244-9969
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