A very disappointing experience overall…Staff were very pleasant but apart from that , the food was really the worst I have had in a long time. I don’t know if we just happened to be there on a bad night but the amount of issues...we had would indicate there are bigger problems here ..
Firstly the table was completely sticky when we arrived , this could have been from the antibacterial spray that was being used, as I did see the staff clean down other tables religiously after use, but at any rate , not a good start.
I chose the garlic prawns for starters with a toasted bread ..the prawns were way overcooked and fell apart as I tried to pick them out of the bowl…there appeared to be only 2 or 3 prawns there in total but hard to tell as they were all in a mess. The toast was black burnt. I pointed out to one of the staff …the immediately offered to replace it ..unfortunately the replacement toast never arrived.
For mains I had fish pie…, normally a fish pie …to me is a mix of fish in sauce with a mashed potatoe covering ,freshly baked .and served piping hot.. this was more like a fish chowder served in a pie dish, with the mash served as a side… maybe this is ok way to serve fish pie, but new to me and definitely did not appeal to me… My partner had rib eye steak which was fine. Desert was ok too…but as a treat I ordered an expresso martini for my partner…it was horrendous…totally watery and appeared to be devoid of any alcohol…I highlighted it (politely ) to the staff member and again they offered to replace it immediately…which they subsequently did…however the next one was even worse…in the end we had to abandon it and in fairness it was taken off the bill…Both of us eat out a lot and are well used to a variety of restaurants and food types and are generally chilled and do not get too stressed out about variations in quality and standards...but I have never ever felt so strongly to write a review , as Fallons has had a great reputation for many years , I was only here once before (a good few years ago) and the food was fine then, but it was an absolute disappointment on this occasion …and not cheap
I feel there are some fundamental issues to be sorted in the backoffice here as the front of house staff couldn’t be nicer…but the quality of food and cocktails served was unforgivably bad.More