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Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
+44 20 8399 4160
Website
Today
11:30 - 23:00
Open now
See all hours
Hours:
Sun 12:00 - 22:30
Mon - Sat 11:30 - 23:00
More Info
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198 Reviews from our TripAdvisor Community

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Showing 195: English reviews
London, England, United Kingdom
Level Contributor
33 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

The menu is adventurous, the ingredients are fresh and everything was cooked to perfection. And the waiter and waitress never kept us waiting. We'll be coming back here regularly I'm sure.

Helpful?
Thank Jeffw661
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Food is average and after being shown to table which was tucked away to the left, I was ignored for about 15 mins - just think they were short staffed. So felt forgotten! Had to flag somebody down. But generally service is good.

Helpful?
Thank Gill B
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Went to Zizzi in Surbiton for a quiet dinner. The food was fabulous and the staff were wonderful. In particular our waitress from South Africa spent some time helping us with our choices and chatted to us at the end of the evening. Would definitely go back and thank you for such a lovely evening!

Helpful?
Thank Sara W
Kingston upon Thames, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 March 2017

Really slow and terrible service for mediocre food- won't come again. We waited ages for our order to be taken, ages for our drinks to arrive and it was almost an hour before we finally got our starter. Assumed after this our main would come quickly but alas, waiting ages again. Explained to the waitress that the food was particularly... More 

Helpful?
1 Thank Kirsty_77777
Greater London, United Kingdom
1 review
Reviewed 20 March 2017

As I entered the Italian restaurant I felt as if I was in Italy. I could see and smell the fire of the pizza ovens and the lit trees. It had the smell of Italy. We were seated efficiently within 30 seconds but it was quite a small table. It was a big menu but then we were asked if... More 

Helpful?
Thank jjdylanwilliams
London, United Kingdom
Level Contributor
111 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 19 March 2017 via mobile

Wanting to have relaxed Sunday lunch with family and after phoning around 7 other restaurants in Kingston and Wimbledon - all of whom were fully booked - we got a table here. This should have been a warning bell!!! The restaurant wasn't full but one could sense immediately that they were short staffed on the floor and in the kitchen.... More 

Helpful?
Thank Nablitt
Leeds, United Kingdom
Level Contributor
102 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 15 March 2017 via mobile

First time I have ever visited a zizi as presumed it was mostly microwave food and on par with frankie and bennys etc. Wow was I surprised! The calamari starter fresh and cooked to perfection, another guest had the prawns which were huge and fresh. Went for the seafood risotto and was blown away by how good it was. Granted... More 

Helpful?
Thank LeedsM2015
Surbiton, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 13 March 2017 via mobile

Food ok when we got it. Had to ask how much longer for main meal. Waited to get drinks twice. And slow service for everything. Was quite busy. Sunday mid afternoon. Should have had more staff on. Only 2 running the floor. Don't think we will be going back for sometime.

Helpful?
Thank janetteodo
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 12 March 2017 via mobile

Currently here waiting for food. Not sure whether we'll get it before Monday or not... I shan't be coming here again the service is terrible. I didn't enter 3 stars I clicked 2 and that's pushing it!!

Helpful?
Thank jez w
Chester, United Kingdom
Level Contributor
95 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 4 March 2017 via mobile

Me and my girlfriend went here for a romantic meal as she had had good experiences here previously. We were seated and had our orders taken quickly but the restaurant got very busy while we were eating our starters. After around a 45 minute wait after we had finished our starters our main meal finally arrived. We both enjoyed the... More 

Helpful?
Thank Keira J

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$13 - US$32
Cuisine
Italian, Pizza, Vegan Options, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
12:00 - 22:30
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames  >  Surbiton
  • Phone Number: +44 20 8399 4160
Description
At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Dine al fresco with an outdoor dining area for sunny weather. The original facade of the converted post office is integrated beautifully with the modern decor inside. Leather booths and chandeliers on the staircase are just some of the features used to pull some of Surbiton’s swankiness inside. And as it was the home of Rupert Bear’s creator, Alfred Bestall, we just couldn’t resist a subtle nod the bear himself here and there.Dine al fresco with an outdoor dining area for sunny weather.

Questions & Answers

Questions? Get answers from Zizzi - Surbiton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?