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Attended the Griffin with my wife and daughter and we enjoyed a very nice well presented meal. The service was very friendly and we were well looked after by Katie who was very obliging. I thoroughly recommend this venue and will certainly pay a return...visit.More
Date of visit: August 2020
101nicolad, Front Office Manager at The Griffin, responded to this reviewResponded 27 August 2020
Hi, Thanks for your 5* review. We are delighted you enjoyed your meal and visit. We look forward to seeing you again soon.
Hadn’t been to the Griffin for well over 12 months and thought we would give it another try on Weds as we had heard it had new management in just before lockdown. Really glad we did, food was lovely, freshly made, hot when arrived (which...is a must for me) great new menu with realistic prices that you don’t feel you need to be celebrating something special to eat there, staff and new management were very friendly and the best thing was that we felt safe as all covid recommendations being adhered to. Enjoyed it so much we booked for Sunday lunch before we left. Highly recommend.More
Our first visit here and so glad we came for a pub lunch. Great service, good value and a nice menu - not a huge selection but something for every taste. Better to have quality dishes over quantity of items. Would particularly recommend the carvery...which was so good my son ordered it twice (instead of a dessert). The rest of us thoroughly enjoyed our puddings; the brownie is one of the best I've ever had. Also reassuring to see care being taken over hygiene and distancing measures. Well done 'The Griffin' - we will be back.More
Me and my family have been using this restaurant/pub for many years now and can honestly say I have never had a bad experience here. The food is always freshly made and served promptly and always looks and tastes great. The Griffin burger is always...a personal favourite of mine and I would highly recommend to anyone. The pub is always warm and welcoming by Lynn and all of her staff regardless of if you are dining or drinking.
I would just like to take this opportunity to say that after reading the negative & personal comments on here we do not feel this way and will continue to support the Griffin at every opportunity whether it be for a drink , Sunday carvery, sandwich or special occasion you will have my family’s support.
Keep up the good work & well done to Lynn and her team and many thanks.More
How long have you got....booked a 30th meal with 14 of us. From start to finish the owner Lynn completely ruined our evening! To be fair the other staff members were very courteous and did their job very well.
1. Tables were in the alley...so every minute there was a staff member waking between the tables and we kept having to tuck out chairs in and move round the table to get out of the way.
2. Asked by email, telephone and face to face that I wanted to pay for the meal so nobody else would pay...Lynn made it so inexplicably difficult for me to pay making excuse after excuse looked at me like I was stupid when I wanted to pay mid way through my meal and then what happened...got to the end of the meal and my parents in law ended up paying exactly what I asked from the beginning of the booking I didn't want to happen. She is horrid.
3. The food for me was VILE...everything is microwaved and is most definitely NOT FRESH...only thing I ate was the dessert which was a shop bought meringue nest and cream. Everyone else said that there food was very unpleasant and the kids are all being SICK. Batter on the fish and onion rings were just soaked in oil. The beef burger tasted like a microwave rustlers....for such an expensive place this woman is basically stealing from her locals and they all obviously must have a very limited knowledge of taste.
4. The desserts were cold from the fridge and when we asked them to warm it, Lynn just stuck it in the microwave and brought it out within a minute. 1 of our friends didn't even get her dessert as they were ushering us out of the pub after we paid...the chef came out and stood there like he was in charge and looked quite threatening as if he was security.
5. Paying...my father in law went to pay Lynn said was everything ok....he replied well what do you think. She said well we you want me to take meals off. He replied well don't you think that is something you should be deciding. So she took 1 out of 14 3 course dinners off.... what an absolute shockingly indecent
human being. Disgrace to society and a place that should be shut down!
I could go on with other issues we faced but I just don't have the energy.
All I say is go elsewhere and save yourself a whole lot of stress.More
Utterly mind blown at how terrible the service was. We went out for my step mothers 40th birthday, there was 10 of us getting burgers, sausage and mash and we’ll over £100 with of drinks. When the food arrived (45 minutes after ordering) we asked...if we could sit in restaurant, which was empty, as there was a lot of food and we had some younger children (9-12) with us. The waitress said no, they were set up for later.
It turned out they were set up for the evening, it was 2 o’clock. The children were huddled round a tiny table, while two people ate their sausage and mash at the bar. The waitress hadn’t even brought us over knives and forks or napkins.
I used to be a waitress and I cannot understand what they were thinking. The food is expensive for what it is but the service was beyond comprehension. They didn’t even apologise.More
Have eaten at the Griffin many times in the past and have enjoyed the meals but yesterday was more than disappointing. Dirty, lipstick stained glasses. Sloppy revolting mash which was inedible. Indescribable turkey stuff with a pie crust on top and mashed up minty pea...stuff which was also inedible. Although the fish and chip portions were good the scampi and chip portion was incredibly mean. Deserts were better but why on earth serve them on a slate when you are also given a jug of single cream - did they want it to go all over the table ? A very expensive meal when none of us enjoyed it. Will not be returningMore