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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$15
CUISINES
British, Bar, Pub, Steakhouse
Special Diets
Gluten Free Options, Vegetarian Friendly
View all details
meals, features, about
Reviews (102)
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101 results
Traveller rating
60
18
4
8
11
Traveller type
Time of year
LanguageEnglish
Traveller rating
60
18
4
8
11
Show reviews that mention
All reviews rump steak pork chicken tikka mixed grill great atmosphere lovely beer garden lunch with friends drinks are reasonably priced thank you for a lovely table service portion sizes swansea valley amazing food pub ale sharon gins
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Reviewed 21 May 2022

Been going to the pub for years - i don't know who the chef is or whose managing the place but honestly - avoid!! Every single thing was burnt. My daughter begged for a brownie.. I'm not joking it was like a brick. It was...so hard you could literally hear it cracking on her tooth. Gutted really because it's always been a place we'd all go, meet up with friends & it's just gone awful.More

Date of visit: May 2022
Helpful?
Manager2664, Owner at The Pontardawe Inn, responded to this reviewResponded 22 May 2022

Hi P8341XLLellied Sorry your experience wasn't what we expect, did you manage to share your feedback with the team so we could have put that right for you, please feel free to contact me direct. team Gwachel

Reviewed 15 May 2022

After seeing a beautiful beer garden we thought we would stop and try the food. Whilst stood waiting at the bar we noticed the floor was sticky to the point our shoes were sticking to it. Being told to find a table then order at...bar, we sat down to read the menu, our arms actually stuck to the table. We should probably have left there and then but thought we would give it the benefit of doubt….massive error! As we were sat there was a large dog constantly barking, it went on to fight with a smaller dog it was sat with. The owner was constantly shouting at it to shut up, not what you want when your out for food, we have been to many dog friendly pubs and never experienced this! Our meals arrived, my burger looked so pale they may well have washed it under the hot water tap to cook it! Fries so crisp they were inedible. My partner ordered a basic lasagna….who’d have thought you could burn a frozen lasagna. It was so brunt you couldn’t cut it completely inedible, the chips were so dry they were choking my partner! Literally never been served such a bad meal ever! This is what was left at the end of her meal you’d think they would have asked if there was a problem.More

Date of visit: May 2022
Helpful?1  
Manager2664, General Manager at The Pontardawe Inn, responded to this reviewResponded 16 May 2022

Dear rhosp2022 thank you for taking the time to give us your first review on trip advisor. We are disappointed to learn of your experience and we are sorry your experience wasn't what we expect, please feel free to contact me direct. Team Gwachel

Reviewed 7 May 2022

What a Beautiful welcome we received from Sharon behind the bar, we felt at home right away as myself and my wife had never been here before, keep the great work up we will return, Paul and Julia Gorseinon xx

Date of visit: May 2022
Helpful?
Manager2664, General Manager at The Pontardawe Inn, responded to this reviewResponded 7 May 2022

Dear Paul C. Thank you for your great review on your recent visit to us, We cant wait to share this with the team. We look forward to seeing you again soon

Reviewed 15 April 2022

Lovely food, lovely beer garden extremely friendly staff , it was a lovely experience would 100% go again

Date of visit: April 2022
Helpful?
Manager2664, Owner at The Pontardawe Inn, responded to this reviewResponded 18 April 2022

sophiatQ5782YH Thank you for your amazing review in your recent visit to us, We are pleased you enjoyed yourself with us today. We will share your feedback with the team

Reviewed 14 April 2022 via mobile

What a great all rounder, great bar great food and staff that can't do enough for you. Will defiantly be making this my go to from now on 👍💃👌

Date of visit: April 2022
Helpful?
Manager2664, Chef at The Pontardawe Inn, responded to this reviewResponded 15 April 2022

Thank you so much for your review we will be sure to share it with the team, Sharon and team Gwachel

Reviewed 14 April 2022 via mobile

My husband and I had lunch at The Pontardawe Inn recently with two friends. We received a warm welcome on arriving. We found that the menu was varied and interesting and as I need a gluten free meal I had several options to choose from....We all had different meals and all enjoyed them. I had the Hunters chicken which had just the right amount of bbq sauce on it and the chips were lovely and crispy. The surroundings were pleasant and the staff friendly. We will definitely be visiting again soon to sample their new menu.More

Date of visit: April 2022
Helpful?1  
Manager2664, Owner at The Pontardawe Inn, responded to this reviewResponded 15 April 2022

Thank you so much for your review we really appreciate you taking the time to review our pub, Sharon and team Gwachel

Reviewed 26 March 2022

I booked a table for 4 for food this evening. We were advised that a lot of the dishes were not available, five minutes later they told us they were no longer get serving food. Why take my booking! Very poor service and the surroundings...were shabby.More

Date of visit: March 2022
Helpful?
Manager2664, Owner at The Pontardawe Inn, responded to this reviewResponded 14 April 2022

Sorry your experience wasn't what we expect, please feel free to contact me direct. Team Gwachel

Reviewed 23 February 2022

Amazing food and really friendly staff. Drinks are reasonably priced and so was the food, considering the portion sizes you get. I'd have happily paid more. I had a mixed grill - they had run out of rump steak but was quick to offer me...an alternative meat. Honestly, the best mixed grill I've ever had. My partner has the lasagne and she loved it. Desserts were out of this world. Not what I expected. Multiple drinks, two mains, one side and two desserts came to £50. All the staff were welcoming, nothing but positives! Will go again before heading back to England.More

Date of visit: February 2022
Helpful?1  
Stephen T, Owner at The Pontardawe Inn, responded to this reviewResponded 6 March 2022

Thank you so much for your review, Sharon and team Gwachel

Reviewed 12 December 2021

9 of us were welcomed, well fed and watered by friendly staff. The food was great for the price. There was a good band on at 9 o clock 👍 and we thoroughly enjoyed our evening.

Date of visit: December 2021
Helpful?1  
Stephen T, Owner at The Pontardawe Inn, responded to this reviewResponded 14 December 2021

Thank you so much for your review, Sharon and the team.

Reviewed 30 August 2021 via mobile

Extremely friendly locals and helpful bar staff made this somewhere I'd like to return to. The ale was good, and the food fine (though unexciting and the main was a small portion relative to what you get at comparable nearby pubs). Being dog friendly and...having a reasonable amount of parking were bonuses...More

Date of visit: August 2021
Helpful?
Stephen T, Owner at The Pontardawe Inn, responded to this reviewResponded 6 March 2022

Thanks for the review, Sharon and team Gwachel

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Questions & Answers
Ask a question
annyle
7 November 2017|
Answer
Response from R5282MOstephent | Property representative |
Yes, of course we're Dog Friendly all we ask is they their kept on a lead and not in the same room if we have live music.
1
Vote
mikedD7976QG
18 July 2017|
AnswerShow all 2 answers
Response from mikedD7976QG |
Cock
0
Votes
CL226
28 April 2017|
Answer
Response from R5282MOstephent | Property representative |
We are a dog friendly pub, all we ask is that they are kept on a lead. If we have loud live music on we would ask that you keep the dogs to the heated outdoor areas.
3
Votes
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Frequently Asked Questions about The Pontardawe Inn

The Pontardawe Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4