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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
French, European
Meals
Lunch, Dinner, After-hours
FEATURES
Reservations, Outdoor Seating, Seating, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
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Reviews (793)
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Reviewed 8 September 2018 via mobile

If you like to sit for ages for a menu and then ages to get served and then even longer for your order to arrive this is the place for you. Never known it to take food so long

Date of visit: September 2018
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Reviewed 8 September 2017

Cosy atmosphere of a wooden chalet with seating outside and in, menu had both burgers (the kids one was delicious and home cooked) and local dishes (we has a tasty fondu), reasonably priced for the area. Our waiter was great - enthusiastic and friendly. All...in all a great find!More

Date of visit: August 2017
Helpful?1  
Reviewed 28 August 2017 via mobile

Good is ok, miserable, slow, unfriendly and disorganized service. Little respect for customer expectations. .

Date of visit: August 2017
Helpful?1  
Reviewed 10 August 2017

Chalet Regain is located in the very heart of the Les Rousses village: very convenient. It has a great atmosphere and the people there have a very pleasant mix of friendliness and low-key unpretentiousness. Do not let this raise your expectations too much though: you...may hit a lucky day, but when we visited the food was disappointingly average and certainly not worth the price we paid. A real pity: it would not take much to turn things around and make the Chalet into a great experience... I am hopeful that they will get there!More

Date of visit: July 2017
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Reviewed 30 July 2017 via mobile

Nice place (chalet in wood) to share a good french cheesy meal (burgers) with friends or family. Well located in the city center, but just on the pavement. Food is good and waisters are nice. Better to book your place before coming. Value for money...could be better.More

Date of visit: July 2017
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Reviewed 23 November 2016 via mobile

We are here on Sunday. We ordered a fish 'burger', two kids menus and a poulet fermier. The positive: we hadn't reserved but they found us one of the last tables. The dishes were served very stylishly. The guy who seemed in charge was friendly....That's about it. The food was expensive. The kids dish, at 11.90 was not worth it - a packet of knacks hot dog style sausages and some fries, no salad or vegetables with it. The trout burger was served cold, no cooking skills involved. The chicken was supposed to be 300g but my husband was left hungry. In addition despite there being a chimney in the middle of the room, we were cold as it there were draughts. The table were also a bit too closely packed together. All in all I won't be going back I'm afraid.More

Date of visit: November 2016
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Reviewed 20 August 2016 via mobile

Dining out with a 4 and 2 year old is always a nerve wracking experience but, sick of our packed lunches, we thought we'd brave lunch in a real life restaurant on the last day of our Jura holiday. We were very pleasantly surprised with...this place. The staff were more than hospitable to our young family. Our meals were delivered very quickly, before the small people became too "hangry! The presentation was phenomenal. Very fun and innovative. I can only describe it as the "Willy Wonka effect." Very very fun and I'm pleased to say they ate every scrap of food. We too felt like kids in a sweetie shop. Our food really hit the spot and we wish we had found this place at the beginning of our holiday. If you are looking for haute cuisine, then this isn't the place for you, but our meals were certainly delicious and we enjoyed the whole experience even more due to our very happy mini diners.More

Date of visit: August 2016
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Reviewed 9 August 2016

To be honest Les Rousses is not a chic/hip ski area so Chalet Regain stands out among the other fairly average eateries in the town. Because of this it's usually busy, so booking is advised. The interior design concept (it has one!) is fun/chalet/industrial but...has a cosy central fire in winter and the toilets are quite an experience (don't expect white polished porcelain). The food is simple (burgers, salads, steak, trout etc..) but beautifully presented and good quality - a little on the pricey side for les Rousses but worth it. Staff are great - they work incredibly hard and are still polite and smiling (also rare in these parts ;)).More

Date of visit: August 2016
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Reviewed 26 July 2016 via mobile

Lovely atmosphere in Chalet Regain, with amazing presentation of food ; especially the burgers. I tried snails for the first time, and they were divine! Both of us had burgers which were presented wonderfully and tasted great. Big portion sizes and good prices. €19 for...a huge burger with chips and salad was good for me. We had the Café Gourmand for desert to share - this was a fun surprise! My only downside to the experience was the slow service. The waiters were very friendly but slow. We waiting over half an hour for our starter and by the time we came to ask for the bill, no staff were in sight for a good 20 minutes. This didn't ruin the experience for me, it was great fun and good tasting food! Definitely worth a visit.More

Date of visit: July 2016
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Reviewed 23 November 2015

Lovely restaurant in the centre of the village. It has a fireplace in the middle and has a real chalet feel to it

Date of visit: November 2015
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Peepshowg
12 July 2016|
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Response from Tatianaleclerc | Reviewed this property |
Yes they even offer you a bowl of water for your dog
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Frequently Asked Questions about Chalet Regain

Chalet Regain is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4