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The Rox

#876 of 2,243 Restaurants in Ottawa}
€€ - €€€
123 Metcalfe Street, Ottawa, Ontario K1P 5L9, Canada
+1 613-216-2909
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Overview
  • Excellent22%
  • Very good33%
  • Average25%
  • Poor18%
  • Terrible2%
Travellers talk about
“burger” (5 reviews)
“hotel indigo” (8 reviews)
“quick bite” (2 reviews)
Open Now
16:30 - 22:00All hours
CUISINES
Canadian
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
123 Metcalfe Street, Ottawa, Ontario K1P 5L9, Canada
All Details
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Reviews (72)
Traveller rating
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1 - 10 of 67 reviews

Reviewed 14 August 2017

There were very few people there when we arrived. We were seated by a friendly server who brought our drinks quickly. We ordered and were served slices of baguette with olive oil and pre-packaged pats of butter. My husband had the steak. He found it...More

Thank SweetD
Reviewed 10 July 2017

It was Canada Day so we knew most restaurants in the market and near the Hill would be busy. I used Trip Advisor to find another nearby choice and saw the Rox. After checking the menu, we decided to give it a try. Surprisingly, it...More

Thank excobra_driver
Lee H, Manager at The Rox, responded to this reviewResponded 11 July 2017

Thank you for your wonderful feedback of The Rox. We are thrilled that you enjoy your meal and that you had great service. We hope that you will come back to downtown Ottawa and enjoy more events Ottawa is putting on for Canada's 150th this...More

Reviewed 28 June 2017

Had a burger here which was delicious! With it came a huge salad with great variety of makings. All for very reasonable price. Also had breakfast which was fine.More

Thank patsychom
Lee H, Manager at The Rox, responded to this reviewResponded 11 July 2017

Thank you for the positive review. We like to say our burgers are "destination" burgers and are happy to hear that you enjoyed yours. We hope you will visit us again and try a few of the others. Regards, Lee H Food and Beverage Manager...More

Reviewed 18 June 2017

On a quick trip in and out of Ottawa, my daughter and I stayed at the Metcalfe Hotel, and as we got in rather late we still had time to enjoy a drink and some appetizers at the onsite Bar and Restaurant, The Rox. The...More

Thank Highwayqueen
Reviewed 1 June 2017 via mobile

This place was horrible, everything we tried to order, from wine to cheese platter, to raisin bread, illicited the same response "sorry sir we are out of that until our order comes in on Tuesday... I'm sorry but it's Wednesday today, we are not on...More

Thank Michael K
Reviewed 28 May 2017

Burgers were nice. Portions are quite big (giant). However, understaffed rendering service long and unpleasant. Same waitress tending to bar and restaurant. Had to get up multiple times to the bar to get any service at all... They also offer room service to the hotel...More

Thank mikaellaC
Reviewed 31 January 2017

Top notch service. Amazing oatmeal platter with fresh fruit. Coffee was great and a free refill was offered. Many items to choose from. I'll definitely be back.More

Thank Debroz1111
Lee H, Manager at The Rox, responded to this reviewResponded 27 March 2017

Thank so for your wonderful review of our restaurant. We have since changed up the menu to include local items such as fresh bread, local maple syrup and local, farm fresh eggs. We look forward to having you return and try a couple of more...More

Reviewed 19 December 2016

Fast and Great food. The restaurant is not large but the service and food is excellent. Breakfast can be had at 6:30 am with a good selection and I particularly liked the dinner entrees and chose a humble hamburger with soup of the day which...More

Thank FergusVictoria
Management response:Responded 22 December 2016

Thank you for your review on the restaurant at Hotel Indigo, Phi Bistro. We are glad to hear that you enjoyed our burgers. The Capital burger, made with ground chuck, is one of our most popular items on the menu. Some have even called it...More

Reviewed 15 December 2016

Enjoyed two well priced burger meals during my stay. One beef one chicken. Both were nicely presented, tasty and good value.More

Thank alberta_canuckski
Management response:Responded 22 December 2016

Thank you for your review on the restaurant at Hotel Indigo, Phi Bistro. We are glad to hear that you enjoyed our burgers. The Capital burger, made with ground chuck, is one of our most popular items on the menu. Some have even called it...More

Reviewed 26 November 2016

My first night and did not want to leave the hotel. I ordered a burger with a beer. The burger was very good, and would recommend you try it, as it is hearty and very filling. The beer selection was poor, and the local taps...More

1  Thank TheTravelDoctor2000
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$20
Cuisine
Canadian
Meals
Breakfast, Dinner
Restaurant features
Seating, Highchairs Available, Reservations, Waitstaff, Full Bar, Accepts American Express, Accepts Mastercard, Digital Payments, Free Wifi, Accepts Discover, Takeout, Television, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
Sunday
07:00 - 11:00
16:30 - 22:00
Monday
16:30 - 22:00
06:30 - 10:30
Tuesday
16:30 - 22:00
06:30 - 10:30
Wednesday
16:30 - 22:00
06:30 - 10:30
Thursday
16:30 - 22:00
06:30 - 10:30
Friday
04:30 - 23:00
Saturday
04:30 - 23:00
Location and Contact Information
  • Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9, Canada
  • Location: Canada  >  Ontario  >  Ottawa>  > Byward Market Area
  • Neighbourhood: Byward Market Area
  • Phone Number: +1 613-216-2909
  • E-mail
  • This restaurant is at The Metcalfe Hotel
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