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2
Sat, 24/7
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, Canadian, American
Meals
Breakfast, Lunch, Dinner
FEATURES
Reservations, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Takeout
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features, about
Reviews (99)
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99 results
Traveller rating
16
33
27
17
6
Traveller type
Time of year
LanguageEnglish
Traveller rating
16
33
27
17
6
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All reviews caesar wrap burger sandwiches service was great average food ontario
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Reviewed 26 February 2020 via mobile

Haven’t been here for awhile. Tuesday special was on the sandwiches, so tried the Buffalo Caesar Wrap, which included a side for $13. Wrap was tasty along with the side salad and there was enough for a light dinner. Decided to have a specialty coffee...afterwards, there was no menu listing or anything showing prices. Should have asked. With liquor tax that coffee cost $8 and couldn’t even taste the Bailey’s. Other than the disappointing coffee, dinner was good. Will probably go back again.More

Date of visit: February 2020
Helpful?
RecipeUnlimited, Agency / Consultant at Kelseys Original Roadhouse, responded to this reviewResponded 27 February 2020

Hi there, we appreciate your honest feedback! If you ever have a question or concern something please don't hesitate to bring it up with our team. We'd be happy to help!

Reviewed 14 February 2020

First time in a while for me as a visitor, but what a great experience. Comfortable pleasant atmosphere, way better than average food and good service all made for a very enjoyable lunch.. Our chicken, beetroot and goats cheese salad was exceptional and the chicken...thigh burgers really good, from what was a comprehensive menu. Keep up these standards Kelsey I will return..More

Date of visit: February 2020
Helpful?
RecipeUnlimited, Agency / Consultant at Kelseys Original Roadhouse, responded to this reviewResponded 21 February 2020

Hi there! We're so glad you enjoyed your last visit to our location! We loved having you and hope to have you back again in the near future!

Reviewed 28 January 2020

our food was good, but i am pretty sure the waitress didn't smile once, she was rude, and short - she basically had no time for us. she couldn't have been bothered. didn't come back to refill drinks or ask if we were ok...

Date of visit: January 2020
Helpful?1  
RecipeUnlimited, Agency / Consultant at Kelseys Original Roadhouse, responded to this reviewResponded 29 January 2020

Hi Becky, we're really sorry to hear about the service that you received. We want all of our guests to receive the best possible service. Can you please complete our online form at reviews.kelseyssurvey.com Your reference number is 76020128-BN

Reviewed 6 December 2019

I have had many, many meals at Kelsey’s Restaurants all over Ontario, I have never had a bad meal, it is my go to place. Went to Kelseys in Brantford tonight, my messy fish sandwich was supreme, service was great but, 75% of the people...in the bar at 6 p.m. were 55 plus, including me, the music was suited only to young people. How about play some middle of the road music that suits everyone until 8 pm until us old folks eat and go home.? We would have stayed for more drinks if the music was better.More

Date of visit: December 2019
Helpful?
Recipe M, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 7 December 2019

Thank you for taking the time to share your feedback! We continually look for ways to make our guest experience better and we appreciate your comments.

Reviewed 8 October 2019

Basic, boring, overpriced just exactly how a mediocre chain restaurant should be. None of my food blew any of the guests away and our server was mediocre at best. Again, not surprised....it’s just a chain restaurant. Support a mom and pop instead.

Date of visit: September 2019
Helpful?
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 15 October 2019

Hi there, we are sorry to hear about your experience. Can you please complete our online form at reviews.kelseyssurvey.com Your reference number is 76021008-T

Reviewed 28 September 2019

My husband and I went to Kelseys Friday evening about 7:45 pm for a late dinner. As soon as we were seated my husband ordered a beer for himself and water for me. It took almost 15 mins for me to get my drink and...another 10 for our orders to be taken. We waited longer for our drinks then our meals! My husband had the chilli and compared it to Wendy's/Tim Hortons (it came with a biscuit that he said was a bit stale) and I had a 1/2 pan of nachos. The nachos were good - could have used a bit more cheese though. Our waitress at no time came back to see if our food was okay and at the end of the meal when our plates were removed I was able to get a second glass of water. There were several empty tables and appeared to have several staff waiting tables so we are unsure as to why service was so slow. Would not recommend this Kelseys.More

Date of visit: September 2019
Helpful?
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 29 September 2019

Hi, we'd like to hear more about this experience, please fill out the form at: reviews.kelseyssurvey.com reference number 76020928-N

Reviewed 18 September 2019

Wings are small, but not bad. Server is great, sometimes over worked, but all the same , not a bad place. Very loud at times...

Date of visit: August 2019
Helpful?
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 19 September 2019

Hi there! We're sorry to hear about the portion of your wings. We want to look into this, can you please fill out this form reviews.kelseyssurvey.com with your reference # 76020918-W

Reviewed 4 September 2019

A lunch stop on a trip from Upstate NY to Detroit, this ordinary spot filled the bill. An energetic and efficient waitress brought us pasta and soup and salads, very reasonable bill and we were on our way.

Date of visit: August 2019
Helpful?
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 11 September 2019

Hey Howard, we are glad to hear you had enjoyed your visit and we hope to have you back sometime soon!

Reviewed 11 August 2019 via mobile

Went back to see if things had improved since my last visit and there was a noticeable improvement. The service was a little better and the food was quite delicious. I had the fish that my wife had on our last visit and it was...much better, less coating so you could actually taste the fish unlike before. All in all a decent improvement so well done.More

Date of visit: August 2019
Helpful?2  
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 13 August 2019

We're happy to know you noticed improvements with the quality of the service and food! We sure hope to continue to provide pleasant dining experiences for you and look forward to having you back again soon. Thank you for sharing your feedback.

Reviewed 22 July 2019

Couples or family restaurant. Good selection of food on the menu. Service was great. fair selection of beers. Daily specials an added attraction.

Date of visit: July 2019
Helpful?
Recipe l, Manager at Kelseys Original Roadhouse, responded to this reviewResponded 22 July 2019

Hi, thank you for your feedback. We are happy to hear you enjoyed dining with us and we hope to see you again soon!

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Frequently Asked Questions about Kelseys Original Roadhouse

Yes, Kelseys Original Roadhouse offers takeaway services.

Yes, Kelseys Original Roadhouse offers delivery services.

Kelseys Original Roadhouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5