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Q at The Empress

721 Government St, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“scones” (32 reviews)
“cheese plate” (5 reviews)
Closed Now
All hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St, Victoria, British Columbia V8W 1W5, Canada
All Details
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Reviews (491)
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1 - 10 of 467 reviews

Reviewed 5 days ago

My husband and I had breakfast at the Q while staying at the Fairmont Empress. We both ordered Farmer Ben's Eggs which included breakfast meat, potatoes, and toast. While the breakfast was very good, it was not remarkable and seemed quite expensive - but we...More

Thank Karen M
Reviewed 1 week ago

.My wife and I enjoyed an excellent Dinner our first evening at the Empress. Excellent menu,very fine service at a price to be expected in fine dining. We also enjoyed an excellent breakfast while there. Again excellent meal choices available and service was superb!

Thank X7502LMjohns
Reviewed 1 week ago

Fine dining at it's best. Not very busy because of price. Made reservation, but was not necessary. The salads were great. We had mostly seafood. The desserts were OK.More

Thank John G
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

John, thank you for taking the time to share your comments with us. We value the feedback of our guests, and I am happy to read that you enjoyed your dining experience. We hope to welcome you back again soon. Warm regards, Jan-Peer Lehfeldt Director,...More

Reviewed 1 week ago

My wife and I made a reservation at the Q restaurant at the Empress Hotel for our last night in Victoria and we were very impressed with the quality of food, the presentation of our dinner and the excellent service provided by our server (Todd.)...More

Thank Mayanman2002
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Thank you for taking the time to write a review. I am pleased to know that your dining experience with us was one to remember. Our service teams strive to offer unique, quality service to all of our guests, and I am delighted to know...More

Reviewed 2 weeks ago via mobile

Had lunch at Q at the Empress Hotel. Kind of Chi-chi setting, but the pris fixe lunch appealed to us. Buffet antipasti was sublime with a build yourself César salad, locally cured meats, cheeses, marinated artichoke hearts, mushroom salad, Caprese salad. All nicely presented. Would...More

Thank Paul D W
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Paul, thank you for providing us with your constructive feedback. It is comments like yours that allow us the opportunity to review both our successes and areas of opportunity. I am happy to read that you enjoyed your overall lunch experience, and had the opportunity...More

Reviewed 2 weeks ago

Traveling with my wife, our daughter and our 2 granddaughters we stayed at the empress and had breakfast at this restaurant. It was a delightful experience. the waitperson was very knowledgeable and was quite willing to get us dishes that were a little different than...More

Thank wanttogotoall50
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to write a review, and for choosing to dine with us at the Fairmont Empress. I am glad to read that your experience was very positive, and that we were able to offer you one of the best eggs...More

Reviewed 3 weeks ago

I could not find the Verandah specifically mentioned in a review but it shares a menu with the bar. We had a delightful lunch on the verandah while on a day tour of Vancouver Island. Food was moderately priced, fresh and tasty, what more could...More

Thank OpaMarnie
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for sharing your comments with us. We are pleased to offer our guests the option of dining on the Veranda terrace, overlooking Victoria's spectacular inner harbour. I am delighted to know that you enjoyed your dining experience, and we hope to have the...More

Reviewed 3 weeks ago

We really enjoyed our meal at the restaurant in the beautiful hotel. Great service and friendly staff. Our server was very attentive and helpful with our menu selection and working on making our experience at the restraurant a memorable one!!!More

Thank Gizzma
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to write a review. I am pleased to read that you enjoyed your dining experience in Q at the Empress. Our staff strive to offer attentive, memorable service to our guests and I will certainly share your comments with...More

Reviewed 3 weeks ago via mobile

We stayed at the hotel for 3 nights, and while we had a few bumps with check in, the food and service at the Q is top notch. Room service, snacks at the bar, and breakfast were all excellent. Perfect poached eggs, husband liked his...More

Thank mcmc1953
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your constructive feedback. Both of our culinary and service teams work together to ensure a quality, memorable experience for our guests. I am delighted to read that you enjoyed all aspects of your dining experiences during your...More

Reviewed 3 weeks ago

We decided to treat ourselves to dinner at the Empress and were not disappointed. I had the halibut which was perfectly prepared. We opted for the local British Columbia wine and were pleasantly surprised as we had no idea that this region is a producer...More

Thank Linekinlady
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to provide us with your feedback. We are very fortunate on the West coast to offer our guests fresh, Pacific Northwest cuisine. I am pleased to know that you enjoyed your halibut dish, and that our British Columbia wine...More

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Nearby Attractions
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.08 km away
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.00 km away
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Questions & Answers
BobFarr2000
7 April 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
0
Votes
tjanej54
31 July 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
13 April 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$65
Meals
Dinner, Lunch, Breakfast
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Groups, Romantic, Local cuisine, Special Occasion Dining, Bar Scene
Open Hours
Sunday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Monday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Tuesday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Wednesday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Thursday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Friday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Saturday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Location and Contact Information
  • Address: 721 Government St, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal.

The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
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