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The Keg Steakhouse + Bar - Nanaimo

€€ - €€€American, Steakhouse,
350 Robson St, Nanaimo, British Columbia V9R 2V5, Canada
+1 250-741-1111
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Overview
  • Excellent22%
  • Very good30%
  • Average22%
  • Poor19%
  • Terrible7%
Travellers talk about
Open Now
16:00 - 22:00All hours
CUISINES
American, Steakhouse, Canadian, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
350 Robson St, Nanaimo, British Columbia V9R 2V5, Canada
All Details
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Reviews (161)
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1 - 10 of 158 reviews

Reviewed 2 weeks ago

It was not very busy, yet the service was slow. The steaks were quite pricy and to charge $ 3.50 for coffee sort of 'took the cake'.

Thank FrankN6
Reviewed 4 weeks ago

We expected more of a bar environment but were pleasantly surprised with an old school steakhouse interior. We were seated at a window booth with a water view. 4 for dinner on a Friday night, very busy place but we were seated within 5 minutes...More

Thank Peggy A
Reviewed 9 September 2017 via mobile

Went here and the first thing we noticed is the the parking was the city's parking. Then we walked in and the service was pretty good and we were seated and ordered. And the food was really good. And it was 127$ for three people...More

Thank meadowac
Reviewed 6 September 2017

Really good service. You get what you pay for. I ordered a steak and lobster and had a drink at the bar while they prepared it. When i got home with my takeout order they had given me TWO lobsters. They were small but still....More

Thank J S
Reviewed 2 September 2017

The Keg used to be the standby to take visiting friends and family, but not anymore. Can't seem to get their steaks or prime rib cooked to customer satisfaction. Definately disappointed.

1  Thank lprowe38
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse + Bar - Nanaimo, responded to this reviewResponded 4 weeks ago

We understand you were disappointed with your visit and we encourage you to reach out to us at kegcommunity@kegrestaurants.com with the details of your experience, including the location, so we can follow up with you directly. We hope to hear from you.

Reviewed 19 August 2017 via mobile

So I have never written a bad review as I own a business and know it can be very destructive but you ruined my birthday! The whole procedure took 3 hours and we waited over 2 for our food. 3 of us couldn't even eat...More

1  Thank Robin T
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse + Bar - Nanaimo, responded to this reviewResponded 4 weeks ago

Hi Robin, we understand you were disappointed with your visit and we encourage you to email us at kegcommunity@kegrestaurants.com with the details of your visit, including the location, so we can follow up with you directly on your experience.

Reviewed 30 July 2017

Anyone who has ever read my reviews, knows I have always raved about The Keg....until now. We moved here 8 months ago and have been there about 5 times. Each time I order the one and only steak I would ever eat and that is...More

3  Thank Bonnie W
Reviewed 29 July 2017

The meal was okay and the service was good, but the value is not matching up with increasing prices. A steak, baked potato, and side of veggies is $37! The steak was decent, but the baked potato was not great (hard to believe one could...More

1  Thank E U
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse + Bar - Nanaimo, responded to this reviewResponded 8 August 2017

Thank you for taking the time to contact The Keg to comment on your dining experience with us. We understand you were disappointed with your recent visit and would like to follow up with you. Please email us at kegcommunity@kegrestaurants.com and include The Keg location...More

Reviewed 25 July 2017 via mobile

Melisa served us and she was so canned in her conversation and talked all funny and seemed so plastic. Food ok but very expensive. Was disappointed when we took her we were only having apps. Service went down from there. Pass on the keg and...More

1  Thank RKuziw
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse + Bar - Nanaimo, responded to this reviewResponded 8 August 2017

Thank you for taking the time to contact The Keg to comment on your dining experience with us. We understand you were disappointed with your recent visit and would like to follow up with you. Please email us at kegcommunity@kegrestaurants.com and include The Keg location...More

Reviewed 21 July 2017

Haven't been to the Keg in years and wasn't disappointed. Food was great, service was good but the interior needs updating. Definitely go back, not really romantic but would be a great for a office function or group dinner.

1  Thank DonanPatsy T
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Questions & Answers
JoJo_W1947
13 February 2017|
AnswerShow all 3 answers
Response from 4570Govt | Reviewed this property |
I dined alone, so I didn't ask or check. However, I'm sure that their website, or even an email to the restaurant, would be the best way to find out.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Business meetings, Child-friendly, Groups
Open Hours
Sunday
16:00 - 21:30
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 23:00
Saturday
16:00 - 23:00
Location and Contact Information
  • Address: 350 Robson St, Nanaimo, British Columbia V9R 2V5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
  • Phone Number: +1 250-741-1111
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