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Cactus Club Cafe

€€ - €€€American, ,
801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
+1 250-729-0011
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Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“tuna stack” (3 reviews)
“steak” (17 reviews)
Opens in 21 min
Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
All Details
Write a ReviewReviews (232)
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1 - 10 of 229 reviews

Reviewed 2 weeks ago

We visit this location whenever we're in North Nanaimo around lunchtime and catch up with family who live close by.The service is consistently good and the food served quickly and always fresh. We like the casual atmosphere and how the serving staff never seem to...More

Thank fayo400
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hey there! Thank you for taking the time to give us a review. I am so glad to hear that you visit us when you are in the area, and we strive to create an environment that makes our guests want to stay. See you...More

Reviewed 2 weeks ago

I have been to Cactus Club in Vancouver and West Vancouver over the past half year and have been really delighted with the new menu and delicious drinks. I have been meaning to take my family back to our local Nanaimo one after a few...More

Thank VIAcreageslave
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for taking the time to give us some feedback. I will speak with our management team to come up with a better solution for our guests wanting to add tofu to their dish so that it does not deter anyone from...More

Reviewed 4 weeks ago via mobile

70.00 for two burgers when A&W right next door? The burgers were okay, but I’ve had much better at A&W for a fraction of the cost. Can’t put a price on ambiance I suppose. The chicken wings were great. Don’t think A&W does wings anyway...More

1  Thank Leona B
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Leona, I am happy to hear that you enjoyed your wings, but I would like to address your concern about our pricing. Although we choose the best ingredients available to us for our burgers, offer full dine in service, and price competitively, two burgers...More

Reviewed 15 August 2018

The food here is very good. The only complaint I have is that it is very noisy - wooden floors a problem?

Thank Muriel G
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 4 weeks ago

Hello Muriel, Thank you for taking the time to leave a review, I am happy to hear you enjoyed your experience. We hope to see you back again soon. Sincerely, Justin Manager Cactus Club Cafe Nanaimo

Reviewed 8 August 2018

We were looking for a good place for dinner and found Cactus. The atmosphere in Cactus was friendly and fashionable. The quality of the food was excellentMore

Thank hooxies
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 10 August 2018

Hey there! Thank you for taking the time to leave a review, I am glad that you enjoyed your last visit. We take pride in having a nice spot to enjoy great food, I hope you make it back in again soon. Justin Manager Cactus...More

Reviewed 24 July 2018

Great food, slow service but worth the wait. This place is alive but noisy. Trying to talk is challenging .More

Thank Steve B
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 27 July 2018

Hello Steve, I am happy to hear that you enjoyed our food. I am sorry to hear you found the restaurant noisy, it does get hard to manage the sound when we have a busy night however we are always happy to try and balance...More

Reviewed 20 July 2018

Great dinner with my hubby n children! Server was great, attentive and they were accommodating my son whom is a picky eater! Thank you!

Thank Naomi Leanne W
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 20 July 2018

Hey Naomi, Im so glad to hear that you enjoyed your experience. We always do our best to accommodate everyones preferences, so picky eaters are always welcome! Justin Manager Cactus Club Cafe Nanaimo

Reviewed 26 June 2018

I am from Vancouver, and have visited many Cactus Clubs, and they tend to be uniformly good. However, I find this location consistently does all the Cactus menu items to perfection. Great staff, too. Currently they have a Happy Hour menu that is one of...More

Thank NVanHiker
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 1 July 2018

Thank you! This was a fantastic review to read, I am so happy to hear you enjoy our restaurant so much. I will have to pass along the kind words to Taylor, he will be thrilled to hear this. Our happy hour menu has definitely...More

Reviewed 18 June 2018 via mobile

Salmon was swimming in Dijon mustard and distorted the flavour of the meal. Rob’s Chicken sandwich was sublime and highly recommended. Service from our waitress was satisfactory.More

Thank Gordon B
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 1 July 2018

Hello Gordon, Thank you for taking the time to leave a review, I am glad to hear you enjoyed the crispy chicken sandwich. I am sorry to hear that you were not satisfied with the Soy Dijon Salmon, I will pass this along to our...More

Reviewed 16 June 2018 via mobile

We’ve eaten at Cactus Club Cafe many times over the years, but this was the first time in a while. It was as good as ever. We were 4 for lunch, and we sat in a nice booth. The environment is pleasant, and the service...More

Thank Golferboy18
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 18 June 2018

Hey there! Thank you so much for the great review. I am so glad you enjoyed your experience, definitely come back more often! With the warm weather, our patio is a great spot for lunch. Sincerely, Justin Manager Cactus Club Cafe Nanaimo

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Questions & Answers
Tanaiya L
27 August 2018|
AnswerShow all 3 answers
Response from Muriel G | Reviewed this property |
I ordered ceviche and there was no problem getting takeout for that.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Special Occasion Dining, Kids, Business meetings, Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
  • Phone Number: +1 250-729-0011
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