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Cactus Club Cafe

€€ - €€€American, ,
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
+1 250-763-6752
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Overview
  • Excellent49%
  • Very good39%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Open Now
All hours
CUISINES
American, Bar, Canadian, Contemporary, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
All Details
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Reviews (716)
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1 - 10 of 700 reviews

Reviewed 4 days ago

Hey everybody knows that the Cactus Club has a formula that seems to work. relatively good food at a relatively good price. The service has undergone good training and easy on the eyes. Okay that is the general formula. This experience was not unusual but...More

Thank dannyfostersails
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 3 days ago

Hi Danny, first of all Happy Birthday! Sorry for the confusion with the heater, sometimes we do experience technical issues. In the future we can always move you to a more comfortable table, thanks for the review!

Reviewed 4 days ago

Popular place so expect a wait during peak times. Nice atmosphere, excellent staff and good food. Have never been disappointed at any of the Cactus Clubs. The patio area in summer was great but inside during colder weather was also good. Very nice menu and...More

Thank Lee780
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 3 days ago

Thanks for taking the time to write a review, I'm glad you weren't disappointed and enjoyed yourself!

Reviewed 1 week ago via mobile

Awesome! Great food! Great Service! Great Atmosphere! I always end up enjoying my visit to this location. They have a good happy hour menu too.

Thank Cory B
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 6 days ago

Our Happy Hour has some great options doesn't it?! Thanks for the review, come in again soon!

Reviewed 1 week ago via mobile

We came here just to have an aperitif before dinner. But ended up staying. We love the atmosphere and the service was amazing. Food is great and we would recommend for sure!!!

Thank Ailene M
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Thanks for the awesome review and the recommendation, we hope you come back and join us again soon!

Reviewed 1 week ago via mobile

After fourteen days of mostly mediocre food from Waterton to Banff to Jasper and back, we were delighted when friends steered us to The Cactus Club! The service was great, the wait staff classy as hell, and the food ... So. Good. My husband had...More

Thank Cynde G
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Thanks for the rave review! It's always appreciated hearing how much our guests enjoyed themselves, we hope you come in and visit with us again soon.

Reviewed 2 weeks ago via mobile

We were very impressed with the service. The place was packed and really busy. Still had quick service. In and out within an hour. Only 1 negative the music was way to loud.More

Thank Doriktown1
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Thanks for taking the time to write a review, our lunches can get very busy that's for sure! As for the music we do have some quieter spots in our restaurant that we can offer, make sure you let our front desk team or your...More

Reviewed 2 weeks ago

Our group of 20+ arrived on Sat at lunch time. Surprisingly, they were able to sit our group into 2 tables fairly quickly. Typical menu. Good Food and Decent Service.

Thank holidaysholidays
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

We're happy that we could accommodate your large party and that you enjoyed yourself. Come join us again soon!

Reviewed 2 weeks ago

Arrived between 5 & 530 so expected to wait but were surprised when people who got there buzzer after us had there buzzer go off first. 2 of us and 2 of them, we both got the same type of booth in the same area....More

Thank Joe J
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hi Joe, thank you taking the time to leave a review and for making us aware of your experience. Sometimes there is some miscommunication when we are busy but we do our best to make sure all our guests are taken care of in a...More

Reviewed 2 weeks ago via mobile

Actually club has never been one of my favourite places to go. Service is ok, food mediocre and over the last couple years prices are up and portion sizes are getting ridiculously small. The soup was quite tasty but the bowl was more like a...More

Thank PaigeYYZ
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi Paige, thank you for taking the time to leave a review and for making us aware of your experience. I would like to ensure you that our portion sizes haven't changed but I will pass along your feedback to our culinary team. If you...More

Reviewed 2 weeks ago

I really like this franchise - the building is well decorated, staff on the ball, the menu has plenty of choice, interesting and traditional in good measure. Good value for money.

Thank Pam B
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi Pam, I'm glad you enjoyed yourself. In all of our locations we have some pretty amazing artwork, come back and visit us again soon!

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Ask a question
Questions & Answers
James K
25 August 2015|
AnswerShow all 2 answers
Response from CactusClubCafe | Property representative |
Hi James, Thanks for reaching out. Absolutely, we allow kids. We don't have an official kids menu; however, we have many options for kids meals that your server can tell you all about! Have a great day James! Cactus Club... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Business meetings, Bar Scene, Special Occasion Dining, Groups, Romantic, Local cuisine, Child-friendly
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna>  > Central City
  • Neighbourhood: Central City
  • Phone Number: +1 250-763-6752
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