We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

New Empress Chinese Restaurant

€€ - €€€
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
21-590 Highway 33 W, Kelowna, British Columbia V1X 6A8, Canada
+1 250-860-3883
13:00 - 22:00
Open now
See all hours
Sun 13:00 - 22:00
Mon - Fri 11:30 - 22:00
Sat 13:00 - 23:00
More Info
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 15: English reviews
Kelowna, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 February 2017

Pulled up the ad first thing it says free delivery with minimum order met. The Ad, on their menu online has it at 32.95. Medium order of white rice 4.95 plus tax we're good to go. Told it would be 40 to 45 minutes meal is just over an hour. Bill is 49.25 and I thought I read it wrong... More 

1 Thank Curtis B
Radium Hot Springs, Canada
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

ordered online and the order came right on estimated time. if you order ware wonton soup with your order get the small. more than enough for two. other dishes also large and good.

Thank joe6695
Kelowna, Canada
2 reviews
5 of 5 bubbles Reviewed 30 September 2016 via mobile

I have ordered from this Resturant 2 times and have been very happy with the food. Love the war wonton. Ordering again today. Regardless of some of the bad reviews, I know my experience has been good. Give it a try!!!! I have ordered from other Chinese restaurants and this has been the best. Thanks for everything.

Thank JackieEverett
Ottawa, Canada
Level Contributor
75 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 20 September 2016 via mobile

I was looking for a low carb option and thought the spareribs might be it. Little did I know that the ribs were dusted and then deep fried. They were tasty but not something I would have normally ordered. The house special chow mein was good but I would have appreciated more veggies. I would go back.

Thank Margaret S
1 review
5 of 5 bubbles Reviewed 9 June 2016 via mobile

BEST CHINESE FOOD! I see some negative comments but this place must have stepped up their game! I placed an order but couldn't wait the approx time. The lady was so accommodating and promised me 20 mins And my single combination E Order would be done. True to her word it was. This was a HUGE portion of food! I'm... More 

Thank Matthew M
Kelowna, Canada
Level Contributor
46 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
1 of 5 bubbles Reviewed 23 March 2016

Our go to Chinese place is closed on Tuesday's. We decided to give this other local place a try. Dry garlic ribs so overcooked we thought we would break some teeth. Almond chicken batter still raw, the chicken fell out as we picked it up. Shanghai noodles all noodles and cabbage, couldn't taste anything other than the starch of the... More 

1 Thank Krusty_pops
Kelowna, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 October 2015

Terrible!!! I will never order from The New Empress again. The delivery service was extremely late ( over 1 1/2 hours ) and when I called to see what was going on with my $70 order, not once but twice, I was told that it was coming in a very rude manner. When I asked to speak to a manager,... More 

Thank 867angela1025
1 review
1 of 5 bubbles Reviewed 16 November 2014

Ordered from here delivery. $5.00 delivery charge that does not go to the driver, so dinner for two with tip that was supposed to be $26 bucks became $40.00. Food was worst than any mall chinese food I have tried. Do yourself a favor and order pizza.

Thank Steve M
Prince George, Canada
Level Contributor
28 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 October 2014

Ordered take out to feed 8 people and as we were visiting Kelowna so don't know restaurants and it was one that came up on google. The chow mein was ok but the prawns and almond chicken batter was overcooked. The food seemed bland. I suggest trying somewhere else.

Thank Tamara J
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

My wife and I had a craving for Chinese and picked this one by chance. We walked in and yes it looked a little sketchy but we ordered regardless. Feeling hungry and since I am a big boy we ordered the dinner for three just to make sure we had enough food. The wonton soup was served family style and... More 

Thank beernsuds

Travellers who viewed New Empress Chinese Restaurant also viewed

Kelowna, Okanagan Valley

Been to New Empress Chinese Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
    2 of 5 bubbles
Chinese, Asian
Lunch, Dinner
Restaurant features
Delivery, Takeout
Open Hours
13:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
13:00 - 23:00
Location and Contact Information
  • Address: 21-590 Highway 33 W, Kelowna, British Columbia V1X 6A8, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna
  • Phone Number: +1 250-860-3883

Questions & Answers

Questions? Get answers from New Empress Chinese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?