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The Old Spaghetti Factory

317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
+1 403-760-2779
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Overview
  • Excellent42%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“spaghetti” (130 reviews)
“ice cream” (159 reviews)
“bread” (193 reviews)
Closed Now
All hours
CUISINES
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
All Details
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271 - 280 of 1,636 reviews

Reviewed 29 May 2017 via mobile

Poor service and for a pasta restaurant you would think they would have good pasta :( Nothing good came out of this restaurant except the friends I went in with. Dry bread, watery salad dressing, and the cheese they put on the pasta looked processed....More

Thank Bindyp
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this reviewResponded 29 May 2017

Hi Bindyp, Thank you for taking the time to write us a review. I would like to apologise for what sounds like a very disappointing dining experience for you and your friends. We are always looking for ways to improve and would appreciate you contacting...More

Reviewed 29 May 2017

Good for a filling lunch to fuel all of the activity of the day. The service wasn't amazing but there was a pretty good view of the streets from our table.

Thank Brooke B
Reviewed 25 May 2017

It's been years since I have been to an Old Spaghetti Factory, and this visit didn't disappoint! Large portions, homemade taste and ice cream dessert included along with friendly, attentive servers made our supper experience awesome.

Thank CathyJMO
Reviewed 25 May 2017

As vegetarians this place was a godsend! Made a welcome change from our usual ethnic stuff. Generous helpings enough for two. And they made me an excellent Bloody Mary!

Thank aarkp
Reviewed 24 May 2017 via mobile

This place was amazing! The service was great. The portions are huge....and taste amazing....and the price is fantastic. We are it for supper and had left overs for lunch the next day! And they have Spumoni ice cream!

Thank Jolene S
Reviewed 24 May 2017 via mobile

I usually abstain from chain restaurants but my group wanted to eat at the spaghetti factory. I had chicken parmigiana, spinach salad, and a Bloody Mary. The service was good the food surprisingly edible. I find it very Canadian The portions are American large Bland...More

Thank Bckingfisher
Reviewed 23 May 2017

We looked at the menu of several high end restaurants in Banff and could not justify spending $35+ for an entree so we checked our this restaurant. Not only is soup or salad, bread and ice cream included with your entree, but the food is...More

1  Thank CanadianCalgary_AB
Reviewed 23 May 2017

Very good quality food . The "its included menu "is really fabulous value . The food was well cooked and nicely presented. Friendly server and value for money on wine and beer .Also delicious cup of tea

1  Thank theirmum91
Reviewed 23 May 2017

the wait was long, about half an hour. the menu is the regular OSF menu. nothing special there. the food was good the spinach salad deserves a mention one of the better franchise places to eat in banff after famoso.

1  Thank fahym
Reviewed 23 May 2017

We went there upon a fellow traveler's recommendation. The restaurant is on the top of a mall downtown. The prices were very reasonable and served large portions and the food was excellent. A bonus was the drink specials that they have each night. My wife...More

Thank Fishin-man59
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Ask a question
Questions & Answers
Susan P
6 September 2016|
AnswerShow all 10 answers
Response from Nolan W | Property representative |
Hi Susan, We are proud to offer a gluten free menu including a corn penne and/or rice noodle substitute (location dependent). Just inform your hostess upon arrival, and she will be happy to present you the appropriate... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$15
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Full Bar, Accepts Credit Cards
Good for
Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
11:30 - 21:00
Monday
11:30 - 21:00
Tuesday
11:30 - 21:00
Wednesday
11:30 - 21:00
Thursday
11:30 - 21:00
Friday
11:30 - 21:00
Saturday
11:30 - 22:00
Location and Contact Information
  • Address: 317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-760-2779
  • E-mail
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