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Waldhaus Restaurant

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

About
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
PRICE RANGE
US$19 - US$38
Special Diets
Gluten Free Options, Vegetarian Friendly
Meals
Dinner, Lunch
CUISINES
German, European
FEATURES
Outdoor Seating, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Free Wifi
Reviews (340)
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334 results
Traveller rating
162
101
45
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10
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LanguageEnglish
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162
101
45
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10
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All reviews schnitzel fondue apple strudel veal onion soup trout nachos golf course the banff springs hotel the pub german food great german red cabbage german swiss great patio service was top notch wonderful dinner
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1 - 10 of 334 reviews
Reviewed yesterday

My wife and I had a weekend away without the kids at the Banff Springs Hotel. We have been guests at the hotel many times over the years, but had never tried the Waldhaus until this visit. We took the shuttle from the hotel down...More

Date of visit: January 2019
Thank O6626GSjustinc
Reviewed yesterday

Jan 2019 My husband and I took the Fairmont Banff Springs Hotel shuttle to the restaurant site. The roadway is under construction at this time and limited walking in the darkness to the nearby facility. On this occasion the Pub was open and we enjoyed...More

Date of visit: January 2019
Thank Karen S
Reviewed 1 week ago via mobile

Four new friends had a wonderful dinner at this Swiss style restaurant . The food was hearty, tasty, and well presented with decent serves. The service was excellent and the atmosphere relaxed and welcoming. I would eat there again in fact I am still dreaming...More

Date of visit: January 2019
Thank SquintyMaginty
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 3 days ago

Dear Valued Guest, Thank you for taking the time to write such a lovely review. It was wonderful to hear that you were able to join us for dinner, our team always loves to hear such encouraging feedback. The hazelnut cake is one of our...More

Reviewed 2 weeks ago

Our family of 14 had a delightful Christmas Dinner at the Waldhaus. It was our best meal while staying at the Banff Springs for 10 days. The staff was very accommodating to our large party. Our meals were very good. I would definitely recommend this...More

Date of visit: December 2018
Thank KWD0429
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to share such a lovely review. It was wonderful to hear how much you and your family enjoyed your dinner with us! We look forward to welcoming you back the next time you are in Banff....More

Reviewed 8 October 2018

Had a very good meal here while staying at hotel. Had a good waiter & good food. We had reservations & the hotel drives you to this restaurant as it is uphill from the main resort. They will also drive you back to the hotel...More

Date of visit: September 2018
Thank Donna48315
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 9 October 2018

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was lovely to hear how much you enjoyed your recent visit. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 1 October 2018

You'll find the Waldhaus Restaurant in a separate out-building on the grounds of the Banff Springs Hotel. You need to find your way to the lowest 10th level of the Gatehouse, go out the backdoor, and then locate the long multileveled stairway that takes you...More

Date of visit: September 2018
Thank DoctorM
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 2 October 2018

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your recent visit. Our culinary team always loves to hear such encouraging feedback. We look forward to welcoming you back the...More

Reviewed 16 September 2018

The Fairmont is truly spectacular, its' Waldhaus Restaurant not so much. My mouth had been watering for the classic schnitzel. What I got was a dried out slab that more resembled a roof shingle. Very little attention from our server who had to be summoned...More

Date of visit: September 2018
Thank Sharron O
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 18 September 2018

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I am very sorry to hear about your disappointment with the schnitzel. I have shared your comments with our culinary team as they are always looking for ways to improve....More

Reviewed 11 September 2018 via mobile

This was my second time visiting Waldhaus and it did not disappoint. I visited 2 years ago and decided to have my family welcome wedding party here for my this September because of how memorable it was! The staff is incredibly attentive and the food...More

Date of visit: September 2018
Thank nicole t
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, We were thrilled to welcome you back. It was fantastic to hear that you enjoyed your second visit as much as the first. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 10 September 2018 via mobile

This restaurant was included as an option in our Scenic Tours (Aust travel company) Canadian/Alaskan tour, we selected it because I loved the quaintness of decor. We took the stairs down from the Fairmont but the courtesy car back up the hill after dinner. Great...More

Date of visit: June 2018
Thank TDK_Coco
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. We love welcome Scenic guests! It was wonderful to hear how much you enjoyed the Boar and the Black Forest cake. I am sorry to hear about the service you...More

Reviewed 7 September 2018

If you are looking for an upscale place to have dinner while in Banff, this is the spot. Located at Fairmont Banff Springs Hotel - just a short walk from the hotel. Charming German atmosphere that includes German favorites along with other options. Great service...More

Date of visit: August 2018
Thank KBTGeorgia
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for writing such a lovely review on TripAdvisor. It was wonderful to hear that you were able to join us during your recent visit to Banff. Warm regards, Jeffrey C. Food and Beverage Manager

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Questions & Answers
Ask a question
Jillian N
7 December 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
22 January 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
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