We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waldhaus Restaurant

Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
+1 403-762-6860
Website
Share
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“schnitzel” (52 reviews)
“fondue” (66 reviews)
“apple strudel” (8 reviews)
Closed
Hours
CUISINES
German, European, Gluten Free Options, Vegetarian Friendly
PRICE
€€€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
All Details
Write a ReviewReviews (336)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 330 reviews

Reviewed 5 weeks ago

Had a very good meal here while staying at hotel. Had a good waiter & good food. We had reservations & the hotel drives you to this restaurant as it is uphill from the main resort. They will also drive you back to the hotel...More

Thank Donna48315
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was lovely to hear how much you enjoyed your recent visit. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 1 October 2018

You'll find the Waldhaus Restaurant in a separate out-building on the grounds of the Banff Springs Hotel. You need to find your way to the lowest 10th level of the Gatehouse, go out the backdoor, and then locate the long multileveled stairway that takes you...More

Thank DoctorM
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 2 October 2018

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your recent visit. Our culinary team always loves to hear such encouraging feedback. We look forward to welcoming you back the...More

Reviewed 16 September 2018

The Fairmont is truly spectacular, its' Waldhaus Restaurant not so much. My mouth had been watering for the classic schnitzel. What I got was a dried out slab that more resembled a roof shingle. Very little attention from our server who had to be summoned...More

Thank Sharron O
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 18 September 2018

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I am very sorry to hear about your disappointment with the schnitzel. I have shared your comments with our culinary team as they are always looking for ways to improve....More

Reviewed 11 September 2018 via mobile

This was my second time visiting Waldhaus and it did not disappoint. I visited 2 years ago and decided to have my family welcome wedding party here for my this September because of how memorable it was! The staff is incredibly attentive and the food...More

Thank nicole t
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, We were thrilled to welcome you back. It was fantastic to hear that you enjoyed your second visit as much as the first. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 10 September 2018 via mobile

This restaurant was included as an option in our Scenic Tours (Aust travel company) Canadian/Alaskan tour, we selected it because I loved the quaintness of decor. We took the stairs down from the Fairmont but the courtesy car back up the hill after dinner. Great...More

Thank TDK_Coco
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. We love welcome Scenic guests! It was wonderful to hear how much you enjoyed the Boar and the Black Forest cake. I am sorry to hear about the service you...More

Reviewed 7 September 2018

If you are looking for an upscale place to have dinner while in Banff, this is the spot. Located at Fairmont Banff Springs Hotel - just a short walk from the hotel. Charming German atmosphere that includes German favorites along with other options. Great service...More

Thank KBTGeorgia
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for writing such a lovely review on TripAdvisor. It was wonderful to hear that you were able to join us during your recent visit to Banff. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 7 September 2018

The Waldhaus is in its own structure, a former clubhouse of sorts for the Fairmont Banff Spring’s golf course. It is a short, if somewhat steep (down and up) walk along a path from the hotel. The room is spacious and the views quite nice....More

Thank Acinonyx60
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for taking the time share your feedback on TripAdvisor. I am sorry to hear about the disappointing service. I have shared your comments with our team to see how we can improve. I do hope you enjoyed the rest of...More

Reviewed 6 September 2018

Wonderful food and great service. Plus, even though it is on the Hotel grounds, a shuttle service is provided which is nice after diiner (as it's uphill to hotel)More

Thank Willard F
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 14 September 2018

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear how much you enjoy the jagerschnitzel. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food...More

Reviewed 4 September 2018 via mobile

The atmosphere was great! Our bartender Oli was great conversation, was knowledgable about the area, and gave us great recommendations for things to do in Banff!

Thank Amiel H
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 5 September 2018

Dear Valued Guest, Thank you for sharing such encouraging feedback on TripAdvisor. Our team was thrilled to hear how much you enjoyed your recent visit. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food and Beverage Manager

Reviewed 31 August 2018

I was so looking forward to my schnitzel but was very disappointed when it arrived. It was like cardboard and I could hardly cut it with my knife. On reflection I should have sent it back. Probably the worst meal of our Canadian holiday which...More

Thank SpecialBirthday
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 1 September 2018

Dear Valued Guest, Thank you for taking the time to share your feedback. I am very sorry to hear about your disappointing experience. I have shared your comments with our culinary team and our Executive Chef as we are always looking for ways to improve...More

Nearby
Nearby HotelsSee all 33 hotels in Banff
Fairmont Banff Springs
7,828 reviews
.18 km away
Banff Centre for Arts and Creativity
610 reviews
.85 km away
Rimrock Resort Hotel
5,823 reviews
1.39 km away
Mount Royal Hotel
110 reviews
1.53 km away
Nearby Restaurants
Grapes Wine Bar
232 reviews
.17 km away
Eden
572 reviews
1.38 km away
Three Ravens Restaurant & Wine Bar
527 reviews
.85 km away
Chuck's Steakhouse
352 reviews
1.42 km away
Nearby Attractions
Lake Minnewanka
3,272 reviews
1.29 km away
Banff Centre for Arts and Creativity
356 reviews
.73 km away
Bow Falls
3,582 reviews
.17 km away
Tunnel Mountain Drive
539 reviews
.37 km away
Ask a question
Questions & Answers
Jillian N
7 December 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
22 January 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$19 - US$38
Meals
Dinner, Lunch
Restaurant features
Outdoor Seating, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Romantic, View, Business meetings, Child-friendly
Open Hours
Sunday
18:00 - 21:00
Wednesday
18:00 - 21:00
Thursday
18:00 - 21:00
Friday
18:00 - 21:00
Saturday
18:00 - 21:00
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing