We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Park Royal

€€ - €€€
Bar, Pub
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
More Info
Add Photo Write a Review

51 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 13: English reviews
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 February 2017

I'm almost sure that you could choice another hotel with same price but better attention, our room was delivered late, and we ask king size bed, obviously they gave us another room with no king size bed, then, when we did check out we still want to stay a couple of hours, and if you want to use pool or... More 

Thank Diana R
Mississauga, Canada
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 29 January 2017

I spent 2 January weeks here on a timeshare trade and was pleased with the resort. The beach and weather were unbeatable. Sand is hard packed for walking, very clean water and great temperature. Every day was sunny and around 82 F. The staff here is exceptional: plentiful, thoughtful, always smiling and eager to assist, very well groomed and uniformed... More 

Thank nsquared4018
Lorrach, Germany
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 15 January 2017 via mobile

Very nice staff. I had a surf accident because a paraglider boat dropped his client and line in my zone. Hotel staff were very quick to help me with ice for my facial bruising. I am not sure on Mexican safety rules but common sense says you must keep paraglider boats and their lines away from surfers and swimmers. Best... More 

Thank Andrew2209
Mexico City, Distrito Federal, Mexico
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 6 December 2015

It's just sad that I'm a Royal Holiday member and don't seem to get the value of my membership reflected in this hotel. Or any Park Royal so far to be more accurate. Nice reception and commun area at the entance... but that's it... old rooms, rusty bathtubes, noisy a/c, poor, poor, poor. It's a shame.

Thank HectorEstuardo
Level Contributor
71 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 15 August 2015

For the money, this is a Canadian's bargain, and, boy do they like bargains. But, get an oceanfront room. Why are you there anyhow - to view the Pacific. and, what excellent views they have here.

1 Thank kudzu
Cranbrook, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 26 March 2015

Food selection was good overall, but not kept hot enough. The Italian restaurant has the best deserts and nice quiet setting. We had no problems getting reservations. Adrian and other staff in the buffet very friendly. The staff here work very hard, and appreciate your tips, but the service is still excellent even without a tip - your smile goes... More 

Thank Shoppergirl2011
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 8 March 2015

Wonderful variety on their buffet, wonderful omlets for breakfast! The staff will do everything they can to accommodate your requests. It would be nice to have ice cream available for a sweet treat!!

Thank mndisneyfan
Manhattan Beach, California
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 26 January 2015

Mystery meat served daily. My girlfriend and I were sick for 3 days. There were very few people in our group that did not get sick from the hotel's food.

Thank CaribbeanAficionado
San Francisco, California
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 8 January 2015

The food at this resort is fresh and varied. Caters to all, vegetarians, vegans. Fresh fish everyday! This resort is 100% much better than their neighbor resort, Tesoro. Park Royal has larger and more modern rooms. Tesoro is has outdated, poorly maintained rooms, food is quite mediocre....

Thank Leonora G
South Dakota
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 5 January 2015

Food was great but service was horrible. Took forever to get food and french fries came out 20 minutes before burgers. Would go back again and hope service is better.

Thank 959SheT

Travellers who viewed Hotel Park Royal also viewed

Ixtapa, Zihuatanejo
Zihuatanejo, Guerrero

Been to Hotel Park Royal? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Bar, Pub
Breakfast, Dinner
Restaurant features
Seating, Reservations, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
  • Location: Mexico  >  Pacific Coast  >  Guerrero  >  Zihuatanejo  >  Ixtapa

Questions & Answers

Questions? Get answers from Hotel Park Royal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?