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Certificate of Excellence
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jungle side of Tulum's beach road 7.6km, Tulum, Mexico
18:00 - 22:00
Closed now
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Wed - Sun 18:00 - 22:00
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1,261 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Westport, Connecticut
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Definitely worth the wait/ the effort to get a reservation. The lobster salad appetizer and the empanadas are a must. Great spicy margarita too... some people say it's expensive but we got 2 apps, 2 entrees and 4 drinks and it was still only around 100 dollars --- way less than NYC prices

Thank Amanda S
New York City, New York
Level Contributor
39 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

I have mixed feelings about this place. Great vibe - solar powered, and food cooked over an open fire. Interesting drinks also. Recommend booking in advance, it's the busiest place in Tulum - we had a 6 pm reservation and it was already full. Overall though, I'm not sure I'd go back. It's pricey, and just seems a little too... More 

Thank David K
Toronto, Canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Enjoyed a lovely evening at Hartwood while entertaining some friends.From service to delivery of deliciously fresh dishes, the evening was perfect. Mosquitoes are non issue and fire and wood burning ensures they are not invasive. Would go back.

Thank reinamsp
Melbourne, Australia
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

It is worth the inflated Tulum prices for this experience. The food was the freshest we'd had in the area and everything was deliciously healthy. They change their menu daily according to what ingredients are on hand so it is hard to comment much on the dishes we loved. The service was the best in Tulum with the waitors able... More 

1 Thank GypsyDnD
Level Contributor
83 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

I do not get what the hype is about this place... It started with possibly one of the most rude and unfriendly hostesses I've ever experienced. Girl could have cared less that we arrived on time for a hard earned reservation as well, not your usual Mexican warm welcome that's for sure. The day of the staff were sort of... More 

1 Thank Maradenver
Gainesville, Florida
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Came here last night with friends for bachelor weekend. Took forever to have us seated even with a reservation. The staff seems ambivalent to your presence. You have to flag them down whenever you need something. The service leaves much to be desired but luckily doesn't correspond to the quality of the food which is great. The ambiance is also... More 

Thank jimidrix5
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

Reserved well in advance given the place in so crowded. They still had 40 minutes wait regardless of reservation. Prior to going checked with them reservation confirmed. Never mentioned that they do not take credit card... we did not have cash to pay so in the end did not even eat there. The place is very very very crowded... do... More 

1 Thank Vincentjfr
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Oh, Hartwood. If only I could still be at your lovely table, eating your amazing food. It took two emails to confirm our reservation, but it was worth it. From the outrageously tasty drinks to the sublime food (seriously, I want to marry that jicama salad) to the wonderful waitstaff - it was the perfect night under the stars.Real foodie... More 

Thank Nancy V
Sydney, New South Wales, Australia
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We had just come from the beaches 5 kms away, and wanted somewhere to eat. Looked on tripadvisor and found this place with over 1000 reviews. So it must be that good! We may have arrived a little too early, as the place was still in the process of setting itself up, and after walking everywhere trying to find it,... More 

1 Thank Nyah F
Fort Worth, Texas
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

This is in town but still had a nice atmosphere. The food was delicious. I would go here again and would recommend to others.

Thank HML75

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
Caribbean, Seafood, Central American, Vegetarian Friendly, Gluten Free Options
Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Romantic, Special Occasion Dining, Local cuisine
Open Hours
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
Location and Contact Information
  • Address: jungle side of Tulum's beach road 7.6km, Tulum, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Tulum
An open-air restaurant located on the jungle side of Tulum's beach road. Local farm-to-chef ingredients cooked on the grill or wood burning oven. Menu changes daily based on availability of ingredients.Dinner only. Cash only.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hartwood and other visitors
15 questions
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Kansas City
Apple Valley.MN.
1 month ago
Austin, Texas
Winnipeg, Canada

See all questions (15)

Questions? Get answers from Hartwood staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?