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Ratings and reviews

#54 of 233 Mexican in Tulum
Certificate of Excellence2016 - 2017 Winner

Food and ambience

Location and contact

An open-air restaurant located on the jungle side of Tulum's beach road. Local sea-to-table ingredients cooked on the grill or wood burning oven. Menu changes daily based on availability of ingredients.Dinner only. Pesos only.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Dinner, After-hours
Mexican, Seafood, Central American
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Reviews (1,726)
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All reviews ribs jicama salad octopus cheese ice cream steak empanadas pork potatoes prawns fresh fish pineapple pollo seafood juice worth the wait via email walk ins
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1 - 10 of 1,482 reviews
Reviewed today via mobile

Two years ago, we were unsuccessful in snagging a reservation for this Tulum eatery. A legend among foodies, it definitely is a MUST go if on holiday in Tulum. On the jungle-side, it could be on a boulevard in Paris with all of the designer...More

Date of visit: February 2019
Thank Kfeat212
Reviewed yesterday via mobile

Heard through the grapevine that Hartwood is THE place to eat in Tulum. With that being said, I tried to make reservations via email few weeks prior to arriving, but the email address posted on the website did not exist... Welp.. Just had to wing...More

Date of visit: March 2019
Thank amgaza
Reviewed 4 days ago via mobile

Just do it. Believe the hype. It was an extraordinary culinary experience. Book in advance. Order family style (it seems so strange that many people choose not to?!). Get a bottle of wine. Don’t skip dessert. Our server Arson was a legend - he really...More

Date of visit: March 2019
Thank thetombaker
Reviewed 1 week ago

I emailed the restaurant one month in advance to reserve a table for my 30th birthday dinner. It was delicious! And the service was excellent. Very friendly meseros (servers). We arrived and were told we needed to wait for a large party to vacate the...More

Date of visit: March 2019
Thank quack316
Reviewed 1 week ago via mobile

I don’t understand the hype. Hartwood is just riding the wave of fame. Wish we would have eaten at Arca again... Pros: Got seated on time. Fun atmosphere. Waiter had nice descriptions of menu Cons: Food- nothing special. Confused with WAY too many conflicting ingredients....More

Date of visit: March 2019
Thank llg0507
Reviewed 1 week ago via mobile

We had a 7:00pm reservation that we needed to make a month in advance. We showed up and were ushered to the waiting our while our table was prepared. We were seated soon after and did not have to wait long for the waiter. Everything...More

Date of visit: February 2019
Thank A M
Reviewed 1 week ago via mobile

Flawless in terms of food quality, service and music selection. Flavors were good, drinks could be better, service was excellent. Andy was our server but the whole team was on board ensuring we’ve got anything we need. Progressive & fresh.

Date of visit: March 2019
Thank NahiHalabi
Reviewed 1 week ago via mobile

Better than anticipated. Menu looks uninspiring, the restaurant looks crowded, and on a whole seems overhyped. The menu was instead intricate and interesting; the crowds and hype were justified. Service was top-notch, cocktails were good. We had a 7:30 booking, arrived 7:30, ordered drinks and...More

Date of visit: March 2019
Thank patrickfO6580RH
Reviewed 2 weeks ago via mobile

This is my favorite restaurant in tulum. The food is incredible, those ribs... wow. But the best thing about hartwood is service. Its always packed, but everybody takes their time, no rushing, no stress, just a perfect atmosphere with the most charming amd knowledgable servers....More

Date of visit: March 2019
Thank armanditoink
Reviewed 2 weeks ago

Never leave reviews but this is a must visit! Didn't make a reservation but went 30 minutes before opening and we were seated promptly at a bar seat when they opened. Less than 2 minutes of opening the entire restaurant was full! Food was beautiful!...More

Date of visit: February 2019
Thank Maryam N
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Questions & Answers
Ask a question
17 October 2018|
AnswerShow all 3 answers
Response from Kimberly W | Reviewed this property |
All of Tulum is super casual, I’d say Hartwood is the same but maybe a touch dressier. It’s all outdoors, and if you sit near the kitchen area you might get a little smoky.
10 August 2018|
Response from emilydupree |
Never mind! I found it on instagram!
7 August 2018|
AnswerShow all 2 answers
Response from theNJR | Reviewed this property |
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