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€€€€Caribbean, Seafood,
Carretera Tulum-Punta Allen, Tulum 77717, Mexico
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  • Excellent58%
  • Very good19%
  • Average10%
  • Poor6%
  • Terrible7%
Travellers talk about
“ribs” (157 reviews)
“octopus” (166 reviews)
“lobster salad” (34 reviews)
Closed Now
All hours
Caribbean, Seafood, Central American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Carretera Tulum-Punta Allen, Tulum 77717, Mexico
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1 - 10 of 1,286 reviews

Reviewed 3 days ago via mobile

My friend and I went to Hartwood for dinner during our stay in tulum. I wasn’t sure I would like it based on reviews but my friend insisted we went. We were not disappointed. The food and drinks are amazing and the staff was great....More

Thank Splash2111
Reviewed 3 days ago via mobile

We were happy to have reservations (8PM), but went there early for drinks (quite special!). A lot of people, but they were very efficient from providing reservation at the entrance, to get drinks, to get to the table; absolutely stress-free, despite the crowd. Menu changes...More

Thank Schumenko
Reviewed 5 days ago

We booked well in advance - this is a must as it us a very busy restaurant and must turn it’s tables 2\3 times an evening. We never felt rushed although there us a queue of diners waiting for tables that occasionally encroach on the...More

Thank Paul G
Reviewed 5 days ago via mobile

This was one of the best dining experiences of my life. The staff, ambience, location and oh that amazing food were spot on! I had the lobster salad, ceviche, sweet potato and all were to die for. It is definitely worth the cost. Plan early...More

Thank Saraburristravels
Reviewed 5 days ago via mobile

We had the octopus and the spare ribs. Both were fine. The service was attentitive. The drinks potent. And the dessert was life altering. We had th baked plantain. Which while lovely was completely shadowed by the fudge brownie. The name is misleading and doesn't...More

Thank Haya H
Reviewed 5 days ago via mobile

Memorable meal - everything was great and price was much less than expected. All staff had and upbeat and humorous attitude.

Thank GeorgeQX13
Reviewed 6 days ago

Worth the hype and the $$$$. Everything from the servers, to drinks, food, even the washroom was AMAZING! I was definitely turned off by the prices at first but honestly it was worth every penny! Ordered the lobster salad (my fave), pork ribs, and corn...More

Thank Hannah Pearl E
Reviewed 6 days ago

we really loved everyting we ate here! I would say the only downfall would be that we felted a little stressed during the dinner, the food come really quick and you we feleted a pressure to eat up quick even tho spended a lot of...More

Thank Sofia F
Reviewed 1 week ago via mobile

I was afraid Hartwood wouldn’t be worth the hype because so many of these reviews are hot and cold. I decided to find out for myself and I’m so glad I did! Hartwood is amazing and was 100% worth it! It was the best meal...More

1  Thank Brittneyleanne
Reviewed 1 week ago

I mean, can you go wrong? We emailed them one month in advance and got a response right away. The food was amazing, and the service was top notch. This is a no brainier - make a reservation and go. Now.

Thank Yorklover1982
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Questions & Answers
29 December 2017|
AnswerShow all 4 answers
Response from allycelauren | Reviewed this property |
Expect to spend $2500 pesos for a couple drinks, appetizers, mains.
27 November 2017|
AnswerShow all 6 answers
Response from TheaFerrari | Reviewed this property |
Hello, To be fair to them, even last year with their previous email system I would always get an answer and I am either super lucky or my name is someone famous in another country because I must have got 5 bookings... More
Amanda L
17 May 2017|
AnswerShow all 6 answers
Response from SeattleYooper | Reviewed this property |
I tried to email several times, and no response. Show up 30 minutes before they open and you should get a seat. There was a giant line by the time they opened, and practically the entire line was seated. Worth it.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Romantic, Special Occasion Dining, Local cuisine
Open Hours
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
18:00 - 22:00
Location and Contact Information
  • Address: Carretera Tulum-Punta Allen, Tulum 77717, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Tulum
  • E-mail
An open-air restaurant located on the jungle side of Tulum's beach road. Local sea-to-table ingredients cooked on the grill or wood burning oven. Menu changes daily based on availability of ingredients.Dinner only. Pesos only.
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