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El Puerto

Carretera Federal Cancun | Fairmont Mayakoba Hotel, Playa del Carmen 77710, Mexico
+52 984 206 3000
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  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“cod” (13 reviews)
“sushi” (23 reviews)
“fried rice” (7 reviews)
Closed Now
Mexican, Japanese, Latin, Asian, Seafood, Sushi, Gluten Free Options
Carretera Federal Cancun | Fairmont Mayakoba Hotel, Playa del Carmen 77710, Mexico
All Details
Write a ReviewReviews (204)
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1 - 10 of 160 reviews

Reviewed 1 week ago

It's consistently delicious. And instead of the run-of-the-mill edamame, try the edamame w/ XO sauce! We also had these duck tacos w/ a jicama wrap and they were devoured. Yum.

Thank LoveTravelFamily
Reviewed 1 week ago via mobile

The service at this restaurant was like no other hotel or restaurant in Playa we celebrated our anniversary here, they truly treated us like royalty and we were able to try a lot of the dishes they were all really good!

Thank Ana M
Reviewed 2 weeks ago via mobile

Please try the Hamachi tiradito (a kind of tuna)! It’s amazing! We’ve had dinner at El Puerto four times throughout our stay at Fairmont Mayakoba, simply because the food is so amazing, and our waiter, Jorge, always made us feel so welcome and looked after....More

Thank Clara K
Reviewed 16 August 2018 via mobile

I eat Japanese in different countries, but here is amazing, staff very friendly , very good wine list , all menu is amazing

Thank Raffaele E
Reviewed 12 August 2018

Amazing service and great food. Make sure you go! Everyone loved their meals. Our waiter Juan Luis made sure that we were well taken care of.

Thank EvanS1625
Reviewed 8 August 2018

We were staying at the Banyan Tree Mayakoba and wanted to try one of the other properties in Mayakoba. They suggested El Puerto so we tried it. Wonderful ambiance, great service and delicious food. What more can you ask for? Our server Manuel went out...More

Thank Scott B
Reviewed 6 August 2018

The food is great and the service is also fantastic! Don't miss the Tacos de Pato and the Tuna tiradito!

Thank Armando R
Reviewed 4 August 2018 via mobile

We are here on vacation staying in Fairmont Mayakoba. The restaurant has good Japanese fusion food but what stands out was our waiter Pe Pe. He is very funny and a great waiter. He made sure we are taken care of for the entire time...More

Thank Wanger72
Reviewed 30 July 2018 via mobile

Super friendly staff. Nothing to say. They are all super nice here. Mexico is the place with the friendliest people! Latin-Asian Fusion? I don’t know. I think it was more wannabe ASIAN than Latin. Quality of food was good. Preparation was not “Celebritycheflike”... Pricing. That...More

Thank TravelFlo08
Reviewed 24 July 2018

Absolutely awesome food and even better service!!!! We had dinner every night of our stay here :) 8 nights of really tasty food and super friendly servers, with delicious menu options to choose from.

Thank EricaE173
Isamu T, Quality Manager at El Puerto, responded to this reviewResponded 26 July 2018

Dear Erica E. Thanks for your visit and being all 8 nights having dinner at the restaurant El Puerto. It is really nice knowing that you enjoyed it. We hope to see you back soon. Best regards, Isamu Tsuji

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Questions & Answers
10 January 2018|
AnswerShow all 4 answers
Response from josephl935 | Reviewed this property |
vacation casual
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$75 - US$125
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Free Wifi, Accepts Credit Cards
Good for
Romantic, Groups, Kids, Child-friendly, Special Occasion Dining
Open Hours
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
Location and Contact Information
  • Address: Carretera Federal Cancun | Fairmont Mayakoba Hotel, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 206 3000
  • E-mail
Located in the award-winning Fairmont Mayakoba, Riviera Maya, and offering mesmerizing views of navigable water canals and the abundant topical forest, the new El Puerto is an artful blend of Latin-Asian favorites sure to please any palate. The menu of Dim Sum, antojitos (Mexican term for tapas), sushi and seasonal ceviches, complemented by the regions first sake and tequila bar, featuring over 100 options, gives diners a playful and exotic experience like no other. The extended terrace for al-fresco dining in addition to a large indoor dining space and two private dining rooms ensures ample spaces for all guests to enjoy flavorful dinner and weekend brunch with views of the lush landscape and waterways. Menus designed by acclaimed Chef Richard Sandoval, known as the "father of the Modern Mexican Cuisine" AAA-4 Diamond Award restaurant. Closed on Mondays. Dinner service only.
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