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Ruth's Chris Steak House

Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
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Overview
  • Excellent73%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“steak” (216 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
All Details
Top 3 Reasons to Eat Here
Sponsored by: Ruth's Chris Steak House
1. Best steak in town
"We were very impressed with the quality of the steak."
Missjojoy
See reviews that mention steak
2. The best service
"We had some of the best service I’ve ever received at a restaurant"
Matthew E
See reviews that mention Service
3. Special occassion
"It is definitely a place you can visit for any special occasion."
LeavingOnAJettPlane
See reviews that mention special occasion
Write a ReviewReviews (822)
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1 - 10 of 589 reviews

Reviewed 3 days ago via mobile

The quality of the food at Ruth’s Chris Cancun is second to none. It is the quality of service that sets it apart though, Señor Reyes Gamboa was attentive, polite and caring, whilst being quite unobtrusive. I once heard that a great measure of quality...More

Thank david c
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Dear DAVID, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

Restaurant's Favourite
Reviewed 12 May 2017

Great service, amazing food. Just like Ruth's Chris at home, except for this one is in paradise and it's warm! It was my husband's birthday and we were on vacation so we treated ourselves to this restaurant and were not disappointed. Very delicious and best...More

1  Thank nicolew2161
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 17 May 2017

Dear nicolew2161, Thank you so much for your kind words! It is amazing that you honored us with your visit having a Ruth's Chris near to you at home. From the bottom of our hearts, thank you for your loyalty. We also feel very happy...More

Reviewed 4 days ago via mobile

Awesome food and really great service. Thank you to Daniel Ramirez and his team for making my girlfriends birthday so great.More

Thank Chris B
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Dear CHRIS, Thank you so much for having taken some of your time to write this post. We are more than pleased to learn how much you enjoyed your Ruth's Chris Cancún experience, but specially to have been a part of such a special celebration....More

Reviewed 1 week ago via mobile

My boyfriend and I went to Ruth’s for dinner as my suggestion; I’ve been to other locations in Ontario (Toronto and Niagara) and I always loved the food and service, this location fall a bit short to my expectations, the highlights were the fried squid...More

Thank Danny M
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Dear Danny We regret that your experience with us was not pleasant at all, we would like you to communicate with us so that you can tell us the details of your visit. We appreciate your comments and the next time you visit us I...More

Reviewed 1 week ago via mobile

We had an an amazing dinner and excellent service! The steak melted in my mouth and the dessert was to die for! Thank You Reyes Gamboa!More

Thank Amy A
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Dear AMY, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food but the service as well. Thank you again for...More

Reviewed 1 week ago

I was here for a birthday dinner. Daniel Ramirez, our waiter, was PERFECT! Great Service! Great Atmosphere! And the food was even better!! They really treated us nice.More

Thank 735marvinh
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Thank you so much for having taken some of your time to write this post. We are more than pleased to learn how much you enjoyed your Ruth's Chris Cancún experience, but specially to have been a part of such a special celebration. Thank you...More

Reviewed 1 week ago

I routinely dine at Ruths Chris Steak House in a varíety of cites. My expectation for a high quality meal was certainly exceeded. The major difference was the service and wait staff directed by Antonio Moo. He was extremely polite and ensured that the food...More

Thank Neil M
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Dear NEIL, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

Reviewed 3 weeks ago

This is an exceptional place to eat the food is excellent and the wait staff is excellent when dining there I would recommend paying your bill with pesos if you use the American dollar they do not give you the current exchange rate so therefore...More

Thank poolguydon
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

I am pleased to read you had a great time, and that you enjoyed our menu as well as our service. Be assured that the hard work and the attention each and every staff member provide is because we know it is appreciated, and this...More

Reviewed 4 weeks ago via mobile

We woke up this morning wanting to eat this again! We've not heard about Ruth's Chris steakhouse before but was happy after reading the reviews here. From walking in to leaving we loved it. Not cheap but the food is amazing. Our server/ sommelier Antonio...More

1  Thank kelly d
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Dear KELLY, We truly appreciate your words, as well as you and your companions having chosen Ruth's Chris Cancún as your meeting point. I am pleased to read you had a great time, and that you enjoyed our menu as well as our service. Be...More

Reviewed 4 weeks ago via mobile

We had a lovely experience with a fantastic waiter, Antonio Moo, he helped us keep our young restless son entertained while waiting for our meals. Prompt service that went above and beyond. Highly recommend this place.More

1  Thank Marshall E
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Dear MARSHALL, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

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Ask a question
Questions & Answers
Flybouy_Ken
10 March 2017|
Answer
Response from andrewf764 | Reviewed this property |
You should be perfectly fine, shorts and tee shirts are the norm
0
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cindymariec
22 February 2017|
AnswerShow all 2 answers
Response from Helmut123 | Reviewed this property |
You can always customize they had great salads you can just tell them you don't want any cheese or meat.
0
Votes
jcoy103536
27 January 2017|
AnswerShow all 5 answers
Response from JUAN LUNA G | Property representative |
Hi, Of course our water, as well as the ice we have is safe. You don't have to worry. If there is anything else we can answer for you, please do not hesitate to contact us again.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$50 - US$100
Meals
Lunch, Dinner, After-hours
Restaurant features
Television, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500
  • E-mail
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