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Ruth's Chris Steak House

Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
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Overview
  • Excellent74%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“steak” (231 reviews)
“onion soup” (7 reviews)
“petite filet” (8 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
All Details
Top 3 Reasons to Eat Here
Sponsored by: Ruth's Chris Steak House
1. Best steak in town
"We were very impressed with the quality of the steak."
Missjojoy
See reviews that mention steak
2. The best service
"We had some of the best service I’ve ever received at a restaurant"
Matthew E
See reviews that mention Service
3. Special occassion
"It is definitely a place you can visit for any special occasion."
LeavingOnAJettPlane
See reviews that mention special occasion
Write a ReviewReviews (869)
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1 - 10 of 623 reviews

Reviewed 3 days ago via mobile

We were staying at an all inclusive resort in Cancun. The resort is fantastic but the food isn't the best. We needed something really good. I was a little tentative going to a Ruth's Chris out of the US. Would it be as good? First...More

Thank 727mm2016
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well. Thank you...More

Restaurant's Favourite
Reviewed 12 May 2017

Great service, amazing food. Just like Ruth's Chris at home, except for this one is in paradise and it's warm! It was my husband's birthday and we were on vacation so we treated ourselves to this restaurant and were not disappointed. Very delicious and best...More

1  Thank nicolew2161
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 17 May 2017

Dear nicolew2161, Thank you so much for your kind words! It is amazing that you honored us with your visit having a Ruth's Chris near to you at home. From the bottom of our hearts, thank you for your loyalty. We also feel very happy...More

Reviewed 1 week ago via mobile

It was our last night in Cancun. The next day we would be heading to Miami, in order to spent the rest of out vacation time before we come back to Brazil. So, we would like our last dinner to be special, and it was!!...More

Thank jetrocm
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 days ago

Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do. Thank you...More

Reviewed 1 week ago

Compared to the Ruth's Chris in San Francisco, this is below par. The food was the problem, since the service was good, as you'd expect from such a high end place. We ordered the ribeye and lamb chops with sides of creamed spinach and potato...More

Thank Brian C
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

We regret that your experience with us has not been the best, we have no complaints so far in the restaurant, we would like very much to call us and tell us all about your visit and of course we want to hear your suggestions....More

Reviewed 2 weeks ago via mobile

I had a dinner here, at the entrance we are beautifully welcomed. there were plenty of people. we ordered 2 times new york steak. We waited for around 40 minutes to switch off more waiters for my desk which is not professional for such a...More

Thank Vedran D
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

We regret that your experience with us has not been the best, we would like you to call us and tell us more details about your visit in our restaurant. For us it would be very important to have your suggestions, the next time you...More

Reviewed 2 weeks ago via mobile

Our lead waiter Geuri Novelo was an excellent waiter. Without our asking he met every need. Highly professional and very courteous. Exceptional meal and pleasant atmosphere.More

Thank Marsha7660
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear MARSHA, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

Reviewed 2 weeks ago

Setting is within a very upscale mall so no outside dining so u may want to go on a rainy evening. You are garanteed excellent service and excellent food. Known for their steaks in any Ruth Chris, you will not be disappointed!!More

Thank cathy k
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear Cathy, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food but the service as well. Thank you again for...More

Reviewed 3 weeks ago via mobile

We stayed at an all inclusive hotel. The food was so so.... We were craving a nice meal, so we decided on Ruth Chris. It’s just like Home... The service was excellent. I highly recommend dining here... They even had regular sour cream lol They...More

Thank MsRoxxy510
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Thank you very much for taking some of your time to share this post, but specially, we want to thank you for making us part of your celebration. We hope you had a happy Honeymoon! Thank you again. JUAN LUNA Manager

Reviewed 3 weeks ago

Went here for my husbands birthday and was underwhelmed. Service is excellent and that's where the experience drops off. If you are used to this chain in the U.S. be prepared for what we considered lower product quality. Everything was too salty and oily. The...More

Thank pupitito
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

We regret that your experience with us has not been pleasant at all, please we would like to know more details of your visit, call us, we would appreciate listening to your recommendations. Best regards JUAN LUNA Manager

Reviewed 4 weeks ago

Yesterday was my wife’s birthday and the staff of the Cancun Ruth Chris treated us to a wonderful evening. Limbert Pool and his associate rolled out the red carpet for my wife. Additionally, the meal was fantastic! Very happy with our selection of Ruth Chris...More

Thank EXPHouston
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Thank you so much for having taken some of your time to write this post. We are more than pleased to learn how much you enjoyed your Ruth's Chris Cancún experience, but specially to have been a part of such a special celebration. Thank you...More

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Ask a question
Questions & Answers
Flybouy_Ken
10 March 2017|
Answer
Response from andrewf764 | Reviewed this property |
You should be perfectly fine, shorts and tee shirts are the norm
0
Votes
cindymariec
22 February 2017|
AnswerShow all 2 answers
Response from Helmut123 | Reviewed this property |
You can always customize they had great salads you can just tell them you don't want any cheese or meat.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$50 - US$100
Meals
Lunch, Dinner, After-hours
Restaurant features
Television, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Child-friendly, Business meetings, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500
  • E-mail
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