We were visiting Cancun for vacation and we happened to stumble into this restaurant. Our web sources said the restaurant was open until 1:00AM, we got there around 11:40PM and the receptionist gave us a dirty look, made us feel uncomfortable telling us that the...restaurant is closing in 20minutes. So we decided to just take the order Togo. The servers were friendly, but demanded a 15% tip on a Togo order. Honestly it felt ridiculous two guys telling me I had to pay a certain price which was not written anywhere on the receipt. I’m obviously from the States and know the tip policy. I understand that this is a tourist area, but in no way they should be abusing their patrons like this. We’re all here to have a good time. Please check with your servers for future guests.
Added an extra star because the food was delicious. Restaurant has huge potential if your staff don’t act like this.More