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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tora Cancún
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
By Grupo RosaNegra® Japanese robata grill restaurant, where the balance between the traditional Japanese and the creativity of modern cuisine is combined with the highest quality of our gourmet product selection. That's how this Japanese-born concept, where the robata grill stars in the flavor, arrives in Mexico.
PRICE RANGE
US$29 - US$39
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Japanese, Seafood, International, Sushi, Asian
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Waterfront
Reviews (3,049)
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1,440 results
Traveller rating
1,314
51
29
14
32
Traveller type
Time of year
LanguageEnglish
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Traveller rating
1,314
51
29
14
32
Show reviews that mention
All reviews sushi gyoza truffle wagyu cake rice alfredo salmon short ribs steak fire show our waiter amazing food amazing experience dining experience rosa negra visiting cancun
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Reviewed yesterday via mobile

Daniel Reyes & Elizabeth we're our waiters and did SUCH an amazing job treating us - they were both super kind, sweet, fun, and made us feel very special. Thank you to them!

Date of visit: July 2022
Helpful?
Reviewed yesterday via mobile

Daniel Reyes and Elizabeth were amazing waiters! They were super attentive and friendly! This restaurant was sooo good and our waiters were so sweet and helpful! LOVED IT!

Date of visit: July 2022
Helpful?
Reviewed 3 days ago via mobile

Ambience. Service. Food. This place has everything. You won’t be disappointed. Especially if you’re coming as a couple or for a birthday. They treat you like royalty here. Best restaurant in Cancun I have been to.

Date of visit: July 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 2 days ago

Dear C2898HMjohns We would like to thank you for taking the time and capturing your experience from your recent visit to Tora Cancun. We hope to have the joy of receiving you again, here we will be waiting for you, ready to continue pampering you.

Reviewed 4 days ago via mobile

Top notch amazing food, Osmar and the rest of the staff are the best. We had the A5 Tataki, Octopus Carpaccio, spicy Lobster soup, hot fire Alaskan King crab, Kobe beef. Everything was perfect. Best experience EVER!!More

Date of visit: July 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 2 days ago

Appreciated Road11328414855 Thank you very much for letting us know a little more about your experience with us, we are more than grateful for your visit. We hope to have the opportunity to serve you again and exceed all your expectations, we will be waiting...More

Reviewed 1 week ago via mobile

I went to this restaurant because I looked it up online and saw that they serve sushi! I went there with a few friends and when I was greeted by the hostess she told me to remove my hat! I was wondering why! I figured...maybe they wanted to take a temperature or something! Well this hoses how did ocity to tell me to remove my hat because I have a dress code in there! I looked at her and I said well let me ask you a question! Are you paying my bill or am I paying the bill! I said no worries I know where to get great sushi! So I just went to my usual spot the Ritz Carlton Cancun which is amazing! Much better setting than this ridiculous restaurant! And they have no trouble serving you amazing sushi with or without a hat on! I will definitely not be visiting this place ever again!More

Date of visit: June 2022
Helpful?1  
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear Alexis M Thank you very much for allowing us to read your recent experience through this medium. We have a dress code that is Smart Casual (No shorts, No tank tops, No sports caps, No sandals). An apology if at any time you were...More

Reviewed 1 week ago via mobile

Our waiter Jair absolutely made this one of the best anniversary dinners ever, his attention to detail was impeccable and he made us feel as if we were the only couple in the restaurant and I have yet to mention how great the food and...atmosphere is, my wife and I will definitely be back next time we're in Cancun!!More

Date of visit: June 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 2 days ago

Dear jamesbN5915KW Thank you very much for taking the time to let us know more about your experience through your opinion, we really appreciate your valuable comments. We hope that in the not too distant future we can serve you again, once again exceeding your...More

Reviewed 2 weeks ago via mobile

Fantastic food! Great service! Must visit! Juan Carlos and Alex did a fabulous job taking care of us. We were giving a beautiful dessert and we enjoyed the firework show.More

Date of visit: June 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear LORENA R Thank you very much for sharing your excellent comments with us, we are delighted to know that you had an incredible evening at Tora Cancun. We hope that you will visit us soon and allow us to pamper you and give you...More

Reviewed 2 weeks ago via mobile

We went to Tora Cancun to celebrate Father’s Day and my parents anniversary! Daniel was our waiter however he felt like family to us! The food was AMAZING. The atmosphere at Tora was awesome! We love you Daniel and can’t wait to visit again!!!More

Date of visit: June 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear H4751RNemilym Thank you very much for giving us your valuable comments, it was a great pleasure to have served you last night. We hope to pamper not only your palate but all your senses on your next visit. See you soon, we will be...More

Reviewed 2 weeks ago

Every single thing we ordered was amazing! The best presentation, the best flavors, just exquisite!! Nothing could beat the waiters and waitresses though! So attentive an ld were spot on for every recommendation!!! We would come back just for the atmosphere!!! Definitely A MUST if...you’re in Cancun!!!! Show begins at 9:15 so make reservations accordingly!!More

Date of visit: June 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear shawndag2022 Thank you very much for letting us know a little more about your evening with us, it was a real pleasure to serve you. We hope to welcome you soon and that you allow us to continue pampering all your senses while we...More

Reviewed 2 weeks ago via mobile

Our waiter Daniel treat us like royalty. Not only an excellent waiter ready to answer any request we had in a timely manner he also was a lot of fun to be around. He made our family dinner meal a great experience that we will...remember forever.More

Date of visit: June 2022
Helpful?
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 2 weeks ago

Dear lsutigals Thank you very much for taking your time on writing your very kind review, we were glad to serve you on this opportunity. We hope to have very soon the opportunity to serve you once again and delight your palate with only the...More

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Questions & Answers
Ask a question
sandyf6650
31 May 2022|
Answer
Response from barbiegirlsd | Reviewed this property |
I sent a message on their Instagram page and they responded that their shows happen everyday between 8pm-10:30 pm. I would probably send a message on their Tora Cancun Instagram acct to confirm when you make reservations.
0
Votes
S4639AQclaireh
21 February 2022|
AnswerShow all 2 answers
Response from 1brittf | Reviewed this property |
If you're in the hotel zone Tora and RosaNegra are connected with different menus and are amazing restaurant both in food and experience. The restaurants in Mexico really know how to bring it and these two places are no... More
0
Votes
allysun23
1 June 2021|
AnswerShow all 2 answers
Response from world_foodlovetravel | Reviewed this property |
Seems like it! Live show was at 7 I think and the fireworks show was at 10. You might want to try and confirm and even hit up both events if you stay for enough food!
0
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Frequently Asked Questions about Tora Cancún

Yes, Tora Cancún is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Tora Cancún is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5