HACIENDA SISAL, Cancun

Ratings and reviews

4.5 3,029 reviews

#43 of 1,157 Restaurants in Cancun

Travellers' Choice

RATINGS

Food

Service

Value

Atmosphere

Food and ambience

Local cuisine, Mexican, Latin, Vegetarian Friendly, Vegan Options

... was delicious and the service was outstanding, led by our server Alfredo.For dinner amongst us, we had fajitas, salmon, steak, burritos, flautas and s...Our waiter Alfredo, went above and beyond to make our experience fantastic!... amazing, in those included de “Salmon de Mezcal” and “Jaiba con Pipian” a...

Location and contact

Blvd Kukulcan km. 13.5, Cancun Hotel Zone. Between Kukulcan Plaza & The Royal Sands & Spa, Cancun 77504 Mexico

4.4 km from Playa Delfines

Travel safe during COVID-19

What you can expect during your visit

Face masks required for staff in public areas
Hand sanitiser available to guests & staff
Daily temperature and symptom checks for staff
Socially distanced dining tables
Staff required to regularly wash hands
Tables disinfected between guests

Details

Manage this business?

About

Welcome to Hacienda Sisal, the best Cancun Mexican Restaurant! Enjoy mouthwatering cuisine, music, lively mexican band, great drinks and hospitality.

PRICE RANGE

US$15 - US$42

Special Diets

Vegetarian Friendly, Vegan Options, Gluten Free Options

Meals

Dinner, Brunch, After-hours, Drinks

CUISINES

Mexican, Latin

FEATURES

Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Buffet, Live Music, Family style, Non-smoking restaurants

Reviews (3,029)

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monicaaG1169YU

1 review

Reviewed yesterday via mobile

Great service!

We had the pleasure of having Gabriella as our server for dinner and she was the best! We loved her energy and her charisma; she gave us good options to order and was lovely the entire time. Honestly, the whole service at this restaurant was...a 10/10! We loved them and hope everyone loves them as well!!More

Date of visit: July 2022

Helpful?

monikagU5199NK

1 review

Reviewed yesterday via mobile

Food

Food and service was very good! Gabriela is a great server to have! Great environment. Highly recommend!

Date of visit: July 2022

Helpful?

150emelyd

1 review

Reviewed yesterday via mobile

Amazing!

Service from Sergio was great! He was quick and very attentive to our needs. He recommended great food and drinks. Everything tasted amazing and they had great music also, will definitely come back.

Date of visit: July 2022

Helpful?

phyllisr577

1 review

Reviewed yesterday via mobile

Great Experience and Customer Service

This is one of the best restaurants I have visited in Cancun. It was my Daughters 16th Birthday and it was overheard. Next thing I know the staff came out and surprised my daughter with a beautiful display. The food was amazing the Salmon, empanadas,...chicken salad, nachos, pork chop, steak and more. Our server was Aimee and the manager and staff all were amazing and accommodating to my mommy who was in a wheelchair. When I return I will be sure to visit again 20 starsMore

Date of visit: July 2022

Helpful?

S9288MXrachelm

1 review

Reviewed 2 days ago via mobile

Dinner

Excellent service from Gabriella, amazing food, the restaurant is very beautiful and service was efficient and outstanding. Will definitely be back

Date of visit: July 2022

Helpful?

andrewsM8706UM

1 review

Reviewed 4 days ago via mobile

JESUS IS THE MAN

Jesus and Geovani were the best and got mi familia y yo todos we needed. Ellos fue muy bueno and were very helpful. I highly recommend them, the food, and the place!More

Date of visit: June 2022

Helpful?

Dear Andrews, Thank you for your review! We are so glad to hear that you enjoyed our food and Jesus & Geovani's service. We’re always looking for ways to improve the experience at our restaurant, but it’s great to know that we are on the...More

O8863MZalexandraj

3 reviews

Reviewed 4 days ago via mobile

The best restaurant!!

The food is so good,the restaurant ambience is very nice and all the servers are amazing,especially Geovany.This was our favorite restaurant in Cancun!Thank you all for a wonderful experience!More

Date of visit: May 2022

Helpful?

¡Hola Alexandra! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Geovany will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we...More

jasminecG8940OA

1 review

Reviewed 5 days ago via mobile

Great Service!

Such good service! Gabriella gave wonderful recommendations and was very attentive! Thank you so much!More

Date of visit: June 2022

Helpful?

Dear Jasmine, Thank you very much for your positive feedback about your visit. We are very delighted to hear that you enjoyed our food and Gabrela's service. We do very much appreciate your recommendation and it would be our pleasure to welcome you once again....More

531anitah

1 review

Reviewed 5 days ago via mobile

Yummmmm

Food was so good!! Gabriela Gio was our server and she was so sweet and helped us pick out our dishes. Service was perfect.More

Date of visit: June 2022

Helpful?

¡Hola Anita! Thank you for taking the time to leave a review. We are super excited to hear you had such an incredible time with us. This is everything we strive for! We definetely look forward to welcome you again really soon. Until next time,...More

amybB2720AQ

2 reviews

Reviewed 5 days ago

Delicious and Excellent Service!

We chose to eat here for our final dinner in Cancun and I’m so glad we did. The atmosphere was wonderful, food was delicious and the mariachi band topped off the evening. Sergio was our server and was extremely attentive. We will definitely visit again...on our next trip.More

Date of visit: June 2022

Helpful?

It sounds like you enjoyed our everything about your recent visit! We are so happy to hear that the flavor of our dishes and the kindness of our staff were up to par with your expectations. We take pride in the quality of our food...More

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