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Hard Rock Cafe

Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
+52 998 688 5491
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  • Excellent43%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“burgers” (43 reviews)
“american food” (8 reviews)
“clubs” (10 reviews)
Open Now
All hours
American, Bar, Vegetarian Friendly
€€ - €€€
Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
All Details
Write a ReviewReviews (2,165)
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1 - 10 of 717 reviews

Reviewed 1 week ago

You cann't beat the location of this restaurant overlooking the lovely turquoise beach with outdoor seating, although they could've used some umbrellas set up for shade. The service was great, the drinks were good and the food was what you'd expect from a chain restaurant...More

Thank Rzen
Bernard189, Director General at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you very much for sharing your experience at Hard Rock Cafe Cancun, we are sorry to hear the umbrellas were not set up for the shade, we are going to be more careful about this. We hope to see you back soon.

Reviewed 1 week ago via mobile

This was my tenth visit to a different Hard Rock Cafe and as ever it was an excellent experience. We made a special trip to visit this restaurant and as we were staying at the All Inclusive Hard Rock Hotel in Cancun, did not purchase...More

Thank simonwilliampizzey
Bernard189, Director General at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience at Hard Rock Cafe Cancun, is great to hear that you had an excellent experience. We hope to see you back soon. Bernard GM

Reviewed 3 weeks ago via mobile

Well, it was an ok excursion, with good food and the guides took good care of us. The best coffee was served at Haagen Daz cafee.

Thank AnnaHjert
Bernard C, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you very much for sharing your experience at Hard Rock Café Cancun. We hope to see you back soon.

Reviewed 3 weeks ago via mobile

This was my first time going to this restaurant and it was my last time. The prices of the food was expensive considering the really small portion that they give you. The taste of the food was bland and service was ok. Never will visit...More

Thank Spartan1986
Reviewed 3 weeks ago

Went there with a group and due to the size they put us on what should have been the dance floor, right in front of the band (and their speakers!). Loud does not describe it, but we like rock so not being negative for that....More

Thank Freedomatlast99
Reviewed 4 weeks ago

As one of the other reviewers I read said, "this place used to rock, but now its all gone". The food is cheap, plain and uninspired (with patheticly small portions), and one look from the beachside towards the restaurant says/shows it all (I can't believe...More

Thank Darrell S
Reviewed 4 weeks ago

We didn't eat there, just stopped in to have a few beers. It was nice to hear music since our resort did not have much all week. Drinks were a little pricey, but that's what you expect in a tourist town.

Thank drbutt2018
Reviewed 20 January 2018 via mobile

This place used to ROCK. Now its all gone. Service is kind but its not fun anymore. Maybe it was because of the cold weather but the place needs some groove back again. Our dished were very so so. The salmon was 499 pesos and...More

Thank Lic. Ricardo J
Reviewed 17 January 2018

I like to visit a HRC when there is one nearby to continue my magnet and shirt collection. But they also offer some standard comfort food when you are away from home and I put some trust in the ingredients and preparation of the international...More

Thank Randy S
Reviewed 15 January 2018

This HRC is in the area where all the beach bars are located, but is inside a mall, so a bit difficult to find. Asked several locals and no one seemed to give us correct directions. It is right on the beach, so great views...More

Thank TravelingBill
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Questions & Answers
7 January 2018|
AnswerShow all 3 answers
Response from Captain-mojito | Reviewed this property |
Sure cam
17 August 2017|
Response from JenTreige | Reviewed this property |
They have a selection of seafood, steaks, ribs etc with potatoes/veggies so you shouldn't have any issues.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$30
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Parking Available, Validated Parking, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 688 5491
  • E-mail
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
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