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Hard Rock Cafe

€€ - €€€
American, Bar
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Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum by the Sea, Cancun 77500, Mexico
+52 998 688 5491
Website
Today
11:00 - 02:00
Closed now
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Hours:
Sun - Sat 11:00 - 02:00
More Info
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1,951 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Pattaya, Thailand
Level Contributor
807 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
Reviewed 6 days ago NEW

Very nice venue on the Cancun strip...the usual great music and memorabilia, good food and friendly service. Get your overpriced t-shirt from the merchandise shoppe...got 'em from Bali to Angkor, Vienna to Vientiane, Los Cabos to Grand Cayman, Pattaya to Kota Kinabalu and Miami to NYC.

Helpful?
Thank Larry M
San Jose, California
Level Contributor
60 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 week ago NEW

We try to stop at the Hard Rock whenever there is one in the area. The menu was as expected. The food was really good, and the portions are large. We got to sit out on the beach. I was worried we would be forgotten, but our server stayed on top of things. It was a very nice experience, and... More 

Helpful?
Thank Amy T
Topeka, Kansas
Level Contributor
65 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 1 week ago NEW via mobile

The beach and ocean view is very nice, but it is also from the cheaper restaurant next door. Dinner for 2 and 2 drinks ran a bill of $80ish..... horribly high priced for average food at best. Just skip this one and go to chillis next door for same view, better food, and much lower price. I won't make this... More 

Helpful?
Thank Jesse K
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

My husband and I went to eat at Hard Rock in Cancun on our last night because we were in the mood for a good burger. We sat outside, despite being in the evening, we noticed a wonderful view of the sea. We chose our burgers which came a little cold, and it was not the best we have ever... More 

Helpful?
Thank Susan C
Brownwood, Texas
2 reviews
Reviewed 1 week ago

Great atmosphere! The staff let us cut through to the mall from the beach! Very friendly. We stayed and enjoyed a cold one!

Helpful?
Thank delacruzn13
North Bangor
2 reviews
Reviewed 1 week ago via mobile

Nice clean, excellent service and food, nice atmosphere, waitress was very good and fun. I would recommend this place to anyone.

Helpful?
Thank slaflesh
London, United Kingdom
Level Contributor
169 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 2 weeks ago

One night in Cancun, so thought let's go the Hard Rock Cafe! It has to be done! Asked for a table on the terrace with an amazing view over the sea! Sat with a beer and had a good look over the menu! took some advice from Andy my server and decided upon the Java Lava Burger and added some... More 

Helpful?
Thank HerrFUDGE
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

View of the ocean, great drinks, bought t-shirts, a touch of rock USA style on vacation. Went during the day, had teen daughter. Enjoyed walking around seeing the displays.

Helpful?
Thank Nicole W
JIMMY U, Social Media Manager at Hard Rock Cafe, responded to this review

Thanks for be a true #RockStar and enjoy our Tropical Paradise 🤘🏼 #ThisIsHardRock More 

Level Contributor
6 reviews
4 restaurant reviews
Reviewed 3 weeks ago

We were taken to our seats outside. View was beautiful and the restaurant itself was gorgeous. We were seated in between the only 2 other occupied tables. It was early so not busy at all. We sat for 15 minutes without anyone coming around. We noticed one server taking care of the table to our right and then a totally... More 

Helpful?
Thank Lauri H
JIMMY U, Social Media Manager at Hard Rock Cafe, responded to this review

Thanks for this review, this is something that we can´t accept and sincerely apologize for the very bad experience in our cafe ☹️ if you can give us a second chance we will make sure that you will not regret it More 

Winterthur
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

I was at the 1st Anniversary Party from the relocated Hard Rock Cafe in Cancun. I've meeting the General Manager Javier Espinoza Castillo and the Retail Manager Roberto Mora Resendez, wonderful Managers, also the staff !!!! It was a beautiful party, excellent livemusic, very good food !! Best place to have fun, good drinks, good food !!!!!

Helpful?
Thank koalabaer99
JIMMY U, Social Media Manager at Hard Rock Cafe, responded to this review

Thank you very much for sharing your experience 😎 and Javier and Roberto can´t wait to see you again sharing with us in our Tropical Paradise 🤘🏼#ThisIsHardRock More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$5 - US$30
Cuisine
American, Bar
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Parking Available, Validated Parking, Seating, Waitstaff, Street Parking, Highchairs Available, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Reservations, Outdoor Seating, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
11:00 - 02:00
Monday
11:00 - 02:00
Tuesday
11:00 - 02:00
Wednesday
11:00 - 02:00
Thursday
11:00 - 02:00
Friday
11:00 - 02:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum by the Sea, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 688 5491
Description
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?