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Shu

Boulevard de las Naciones 1813 | Centro Comercial La Isla Acapulco, Col. Playa Diamante, Acapulco 41240, Mexico
+52 744 462 2001
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Overview
  • Excellent43%
  • Very good29%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“suntory” (5 reviews)
“sushi” (9 reviews)
“tuna” (2 reviews)
Closed Now
Hours
CUISINES
Japanese, Sushi, Asian, Fusion, Vegetarian Friendly
PRICE
€€€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Boulevard de las Naciones 1813 | Centro Comercial La Isla Acapulco, Col. Playa Diamante, Acapulco 41240, Mexico
All Details
Write a ReviewReviews (188)
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1 - 10 of 39 reviews

Reviewed 21 March 2018

The food quality was very fresh. The cook didn't possess any sense of timing and one dish was placed in front of you and before you had 3 bites, it was replaced by another. Considering what you pay, they could at least let you eat...More

Thank Nancy D
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 22 March 2018

Good day! We regret your bad experience and we thank you in advance for your time and your comments, which have already been sent to the General Manager. Receive a cordial greeting

Reviewed 13 March 2018

Truly a world-class restaurant. Nothing about this place is less than spectacular. Beautiful sushi and sushimi along with a selection of Asian delights pleasing to any palate.

Thank Jimmy G
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 14 March 2018

Thank you very much on your comments! We look forward to your presence again. A cordial greeting.

Reviewed 4 January 2018

every time you cll they say they are full, no more reservations, you walk in and they will acomodate you the service is not good and they expect a 15% tip? the portions are small for the value, but the taste is good

Thank Jacobo T
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 9 January 2018

Good day! We appreciate your comments, which were sent to the Manager. Receive a cordial greeting.

Reviewed 17 November 2017 via mobile

This restaurant is exquisite, It features the Teppan Grill and the chef was pretty knowledgeable in what he was doing. They made a sauce there with chiles toreados that was absolutely amazing. The service is pretty good and the menu is pretty extensive. Overall, good...More

Thank Martha C
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 21 November 2017

Thank you very much on your comments. We hope to count on your presence again. Receive a cordial greeting.

Reviewed 23 July 2017

Going on a sunday night is always busy. Many families and kids are hanging out. Nevertheless, the service is outstanding. The food quality is also very good and the experience is well rounded.

Thank DanielaElb
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 24 July 2017

Thank you very much on your comments. We hope to count on your presence again. Receive a cordial greeting.

Reviewed 1 July 2017 via mobile

Excellent service, excellent food.... def get the tuna citric salad, and the fried rice... no words to describe the midori martin and the mango!!! Will definitely come back .... just a bit over priced

Thank Ofe C
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 3 July 2017

We appreciate your comments. It is a pleasure, we hope to have your presence back. A cordial greeting.

Reviewed 10 April 2017

In the heart of Acapulco’s high-end condominium’s district, Shu, at La isla shopping mall, is a trendy place with a generous edifice with all the nice installations. The food with the right Sushi and tepan variety. One critical problem: Extremely, ridiculously expensive. We were six...More

Thank fespinosa8
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 12 April 2017

Thank you for your comments. a cordial greeting

Reviewed 29 March 2017 via mobile

Shu is a nice place for a family dinner in Acapulco. It's a good Asian place with a good teppanyaki (for being Acapulco)

Thank Vladimir S
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 30 March 2017

Thank you very much for your comments. We hope to count on your presence again. Receive a cordial greeting.

Reviewed 27 March 2017

elegant facility inside and out. but needing chef, Great salad but disappointing expensive drinks, with a charge for everything

Thank _lylikdog
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 27 March 2017

Thanks for your comments, we always try to improve our service. Best regards.

Reviewed 19 March 2017

Japanese owns this restaurant chain. They have the Suntory Restaurants and the Shu restaurants. High quality imported Japanese ingredients. Their service is very good. You can have Teppan Grill, or dishes from the menu, and of course, sushi rolls. Very clean and with a wonderful...More

Thank McMarcus
Suntory R, Director de Relaciones Públicas at Shu, responded to this reviewResponded 21 March 2017

Thank you very much for your review! We look forward to your presence again. A cordial greeting.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$4
Meals
Dinner, Lunch
Restaurant features
Seating, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Waitstaff, Accepts Credit Cards
Dining Style
Casual Dining
Good for
Special Occasion Dining, Groups, Child-friendly, Business meetings
Open Hours
Sunday
14:00 - 00:00
Monday
14:00 - 00:00
Tuesday
14:00 - 00:00
Wednesday
14:00 - 00:00
Thursday
14:00 - 00:00
Friday
14:00 - 00:00
Saturday
14:00 - 00:00
Location and Contact Information
  • Address: Boulevard de las Naciones 1813 | Centro Comercial La Isla Acapulco, Col. Playa Diamante, Acapulco 41240, Mexico
    (Boulevard las Palmas y Carretera a Barra Vieja)
  • Location: Mexico  >  Pacific Coast  >  Guerrero  >  Acapulco
  • Phone Number: +52 744 462 2001
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