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Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Costa Coffee, United Kingdom yet. Be one of the first to write a review!

Details

CUISINES
Cafe
Meals
Breakfast, Lunch
FEATURES
Seating, Wheelchair Accessible
Reviews (14)
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Time of year
LanguageEnglish
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Reviewed 29 November 2021 via mobile

I found my interactions with staff awfully unpleasant and I see them as very ill mannered individuals. Asking for things as simple as where is the sugar got them wound up .Disappointed to say the least .

Date of visit: November 2021
Helpful?
Reviewed 17 November 2020

Not sure who is responsible for cleaning the disabled toilet. On Monday 9 November I visited with my friend. Considering all the hand hygiene precautions the toilet was disgraceful. Important that it should be crucial.

Date of visit: November 2020
Helpful?1  
Reviewed 29 October 2020

Manager was so sweet to everyone else but not to me n my boyfriend as soon as we walked in? Also the vanilla latte was not well made.

Date of visit: October 2020
Helpful?1  
Reviewed 5 September 2020

Track and trace did not work.staff didn't care. Tables not cleared or cleaned after being used. Very unsafe. Staff were only there to make the company money, not interested in the customer's safety or health. Please don't even walk past, cross the road.

Date of visit: September 2020
Helpful?2  
Reviewed 23 June 2020

I go with my friends before dancing some days and it’s so good everyone is so nice and friendly 💕💕

Date of visit: March 2020
Helpful?1  
Reviewed 1 April 2020

the almond milk latte and mango/passion fruit cooler is great, in my opinion better than other places like starbucks. the ham and cheese toasties are delicious, the staff are nice, i like the homely and cosy decor and there is 2 fairly close by costa’s...near me. apart from it being expensive i would recommend costa coffee.More

Date of visit: December 2019
Helpful?
Reviewed 18 October 2019 via mobile

Great customer service amazing dedicated staff and friendly helpful staff cant fault this Costa 5 stars from us food coffee juice everything we had was spot on 😃

Date of visit: October 2019
Helpful?2  
Reviewed 12 October 2019

Customer service was diabolical. The lady behind the till was okay, she seemed to be at a bit of a loss on how to get some items onto the till, when she asked for help the other staff member just tapped buttons on the screen...in a bit of a “huff” and then said “she’s new” - poor soul! The older lady then proceeded to take over and started raising her voice at my partner (as if he was stupid) saying we don’t make regular coffees, it’s medium. When we explained that that wasn’t even part of the issue and that we would like a soya gingerbread latte (dietary requirement) she looked very confused - it’s on the board! When rudeness got too much from this lady, my partner insist we left, which we did. I’ve never experienced this much bad customer service. Clearly this woman shouldn’t have been training either! How ridiculous, whitbread never used to stand for things like this!More

Date of visit: October 2019
Helpful?
Reviewed 18 September 2019

Lovely visit once again. Visit here on a weekly basis with my baby and sometimes my bigger girls and friends. Great coffee and cake. Such a lovely group of staff too- Michael, Saffron, Kian amongst many more. Sorry don’t have all the names. Always so...friendly, helpful and efficient. Can’t rate highly enough 10/10More

Date of visit: September 2019
Helpful?1  
Reviewed 29 October 2018

It's Costa,you know what you're getting with it! This one is relatively large so getting a table not usually an issue and large windows across the front to watch the day go by.

Date of visit: October 2018
Helpful?1  
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