We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Costa Coffee, United Kingdom yet. Be one of the first to write a review!


Breakfast, Lunch
Seating, Wheelchair Accessible
Reviews (14)
Filter reviews
14 results
Traveller rating
Traveller type
Time of year
Traveller rating
See what travellers are saying:
Selected filters
Updating list...
Reviewed 29 November 2021 via mobile

I found my interactions with staff awfully unpleasant and I see them as very ill mannered individuals. Asking for things as simple as where is the sugar got them wound up .Disappointed to say the least .

Date of visit: November 2021
Reviewed 17 November 2020

Not sure who is responsible for cleaning the disabled toilet. On Monday 9 November I visited with my friend. Considering all the hand hygiene precautions the toilet was disgraceful. Important that it should be crucial.

Date of visit: November 2020
Reviewed 29 October 2020

Manager was so sweet to everyone else but not to me n my boyfriend as soon as we walked in? Also the vanilla latte was not well made.

Date of visit: October 2020
Reviewed 5 September 2020

Track and trace did not work.staff didn't care. Tables not cleared or cleaned after being used. Very unsafe. Staff were only there to make the company money, not interested in the customer's safety or health. Please don't even walk past, cross the road.

Date of visit: September 2020
Reviewed 23 June 2020

I go with my friends before dancing some days and it’s so good everyone is so nice and friendly 💕💕

Date of visit: March 2020
Reviewed 1 April 2020

the almond milk latte and mango/passion fruit cooler is great, in my opinion better than other places like starbucks. the ham and cheese toasties are delicious, the staff are nice, i like the homely and cosy decor and there is 2 fairly close by costa’s...near me. apart from it being expensive i would recommend costa coffee.More

Date of visit: December 2019
Reviewed 18 October 2019 via mobile

Great customer service amazing dedicated staff and friendly helpful staff cant fault this Costa 5 stars from us food coffee juice everything we had was spot on 😃

Date of visit: October 2019
Reviewed 12 October 2019

Customer service was diabolical. The lady behind the till was okay, she seemed to be at a bit of a loss on how to get some items onto the till, when she asked for help the other staff member just tapped buttons on the screen...in a bit of a “huff” and then said “she’s new” - poor soul! The older lady then proceeded to take over and started raising her voice at my partner (as if he was stupid) saying we don’t make regular coffees, it’s medium. When we explained that that wasn’t even part of the issue and that we would like a soya gingerbread latte (dietary requirement) she looked very confused - it’s on the board! When rudeness got too much from this lady, my partner insist we left, which we did. I’ve never experienced this much bad customer service. Clearly this woman shouldn’t have been training either! How ridiculous, whitbread never used to stand for things like this!More

Date of visit: October 2019
Reviewed 18 September 2019

Lovely visit once again. Visit here on a weekly basis with my baby and sometimes my bigger girls and friends. Great coffee and cake. Such a lovely group of staff too- Michael, Saffron, Kian amongst many more. Sorry don’t have all the names. Always so...friendly, helpful and efficient. Can’t rate highly enough 10/10More

Date of visit: September 2019
Reviewed 29 October 2018

It's Costa,you know what you're getting with it! This one is relatively large so getting a table not usually an issue and large windows across the front to watch the day go by.

Date of visit: October 2018
View more reviews
Best nearby
Best nearby hotelsSee all
Busby Hotel
1,622 reviews
1.28 km away
Orchard Park Hotel
198 reviews
1.75 km away
Parklands Hotel & Country Club
334 reviews
3.44 km away
Holiday Inn Glasgow - East Kilbride, an IHG hotel
898 reviews
3.78 km away
Best nearby restaurantsSee all
The Cartvale
72 reviews
1.12 km away
Monteiths Bar & Bistro
74 reviews
.03 km away
Ian Brown Food and Drink
503 reviews
.90 km away
9 reviews
.22 km away
Best nearby attractionsSee all
Greenbank Gardens
114 reviews
1.46 km away
Cathcart Castle Golf Club
5 reviews
1.15 km away
Williamwood Golf Club
8 reviews
.86 km away
Eastwood Mearns Taxis
10 reviews
1.50 km away
Questions & Answers
Get quick answers from Costa Coffee staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing