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Hard Rock Cafe

) #45 of 213 Restaurants in Nassau €€ - €€€ American, , Vegetarian Friendly
Charlotte Street North | Downtown CR-56766 Suite 1211, Nassau, New Providence Island
+1 242-325-7625
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Overview
  • Excellent29%
  • Very good34%
  • Average20%
  • Poor10%
  • Terrible7%
Travellers talk about
“burger” (50 reviews)
“pulled pork” (5 reviews)
“ribs” (11 reviews)
Restaurant Hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charlotte Street North | Downtown CR-56766 Suite 1211, Nassau, New Providence Island
All Details
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Reviews (610)
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1 - 10 of 448 reviews

Reviewed 3 days ago

My wife and I love going to the Hard Rock Cafe in multiple locations. Like always, the customer service is outstanding! However, the prices and the taste of the food is nowhere near the level of customer service. If this could be brought up to...More

Thank Jeremy L
Reviewed 6 days ago

Visited here one afternoon after riding our bikes over from Paradise Island. I collect the Hard Rock Pin badges so got one of those and then headed upstairs for a drink. The restaurant is one of the smaller ones I've seen but it works well....More

1  Thank Johnecko
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Hi John Thank you, very much for you review and 5* rating, it's much appropriated and I'll share with the team. Regards Alan Simpson GM

Reviewed 1 week ago

Bartenders were awesome at this location. Very friendly and assisted us in having a good time. We only stayed for drinks but the service was awesome.

Thank TommyTheTravelinBee
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you very much for your comments and 5* review. I'll pass this on to my team.

Reviewed 2 weeks ago

I had lunch there and had the conch fritters. Price was reasonable for Nassau and the service was excellent. Located on a side street in the center of downtown Nassau. Food was good as we sat at a high top table and was able to...More

Thank mike l
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you very much for your comments. There much appreciated.

Reviewed 2 weeks ago via mobile

We like to travel & make it a point to go to a Hard Rock where ever we go. I collect the hurricane glasses for them all. First thing, we of course ordered drinks. I ordered a simple Pina Colada... but they couldn't make it...More

1  Thank Alyssa E
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you for taking the time to tell us about your visit. Firstly let me apologize that we did not meet your expectations. Not having pineapple does not stop us making pina colada it would have came without the garnish. I am glad to hear...More

Reviewed 2 weeks ago

We have just left the Hard Rock Café in Nassau. Family of four out for lunch. I know Nassau is not a cheap place and tourist (like us) expect to pay a lot. My wife had a tropical drink, the two kids had alcohol free...More

Thank Darrell H
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you very much for your feed back. Can you please contact me by email asimpson@hrcnassau.com. As I'm very concerned as we don't have any non alcoholic drinks over $8.95 also we don't sell flank steak only New York strip. There is a 7.5% Government...More

Reviewed 2 weeks ago

We were in Nassau as a stop during our cruise. My kids wanted to find free wi-fi and we decided to stop in at HRC. We had been at the beach all day and were hot, and sandy, but they didn't mind. We planned to...More

Thank scottgretch27
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you very much for your feed back, Its really important to us as we use it to improve our guest experience.

Reviewed 3 weeks ago via mobile

I've literally been to HRCs around the world and none have been this bad. We ordered a chicken sandwich with roasted red peppers, asparagus, yellow squash and zucchini. What we got was a dry chicken with melted cheese and a slice of lettuce. When we...More

Thank SonjaV1
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thank you for your review, we have also received feedback from yourself on our Facebook page and through our head office customer care. I am glad we were able to satisfy you with the complimentary gifts you received from our store. We hope that you...More

Reviewed 3 weeks ago

the reastaurant is beautiful decocoratead with alot of authentic staff like albums and shirt/ the food was very good and the price was reasonble//the service was very good and drinks was nice

Thank אייל פ
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you very much for your kind words we hope you had a wonderful time in the Bahamas.

Reviewed 4 weeks ago

Air conditioner did not work, service was poor for not being busy at all. Food was okay not hot but maybe a little warm. All we ordered was appetizers and it took almost an hour.More

Thank bahamavacationer
Admin_HRC, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you for your comments. I have spoken with all my team members to ensure food is to Hard Rock Standards. We have had no issues with our air conditioning system however thank you for bringing it to my attention, we monitor the temperature throughout...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups, Bar Scene
Location and Contact Information
  • Address: Charlotte Street North | Downtown CR-56766 Suite 1211, Nassau, New Providence Island
  • Location: Caribbean  >  Bahamas  >  New Providence Island  >  Nassau
  • Phone Number: +1 242-325-7625
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