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Terra Nova Hotel Restaurant

Certificate of Excellence
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17 Waterloo Road, Kingston, Jamaica
9262211
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190 Reviews from our TripAdvisor Community

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Showing 184: English reviews
New York
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

Great service and yummy lamb chops. Terra Nova is great for breakfast lunch or dinner and the service is consistently great, not common for Jamaica. While I last visited with family, this also serves as a good location for a couples dinner

Helpful?
Thank chrysanthemum5
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 1 week ago via mobile

Staff service was top notch and the food was spectacular...visited here for my boyfriend's birthday and they even sang for us 😊

Helpful?
Thank Nesha B
Kingston, Jamaica
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

3 friends had dinner on the terrace, preceded by cocktails in the lounge. It was like dining in a old great house. Beautiful & comfortable antique furnishings; a piano playing lovely music; then onto the open terrace to an exquisitely set table, looking out onto wonderful gardens. A varied menu with many local choices & a wide range of prices.... More 

Helpful?
Thank jeannecroskery
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear jeannecroskery, We are delighted to know that you and your party enjoyed the dining experience as well as the ambience at Terra Nova. As we continue to strive for excellence, we pride ourselves on exceeding customer expectations whenever possible. We thank you for the positive feedback and look forward to hosting you again the near future. You must try... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Superior service for those looking for a nice evening spot for drinks. Beautiful property, great bar.

Helpful?
Thank Andrea M
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Andrea. M, It was a pleasure to read your review knowing that your evening was fulfilled in our Regency Bar & Lounge. We look forward to serving you again. More 

Kingston, Jamaica
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 16 March 2017

The ambience was great. The buffet offerings were quite extensive and our taste buds were sated with delectable treats. The service was excellent throughout. The band must be commended too as they created a tranquil and most relaxing atmosphere. We will definitely be returning soon.

Helpful?
Thank _garnetwilson
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Garnetwilson, We were overjoyed to read your review. We are also grateful to know that your expectations were exceeded throughout your experience at Sunday Brunch. We anticipate your return. More 

Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 March 2017 via mobile

A good location to have a drink and listen to music...always a good vibe and great spot to hang out.

Helpful?
Thank Selena M
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Selena M, Thank you for your encouraging comments. We look forward to serving you again soon. More 

Cincy
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 March 2017 via mobile

The staff treats you like family and seem to be everywhere. The rooms were very nice and clean. Nice small pool. Free parking great security and very quiet and safe place. It like staying at a large B&B. I highly recommend it.

Helpful?
Thank HortyHort
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear HortyHort, Thank you for your positive review, It was truly a pleasure hosting you. We also thank you for your patronage and recommendation, as our friendly yet professional team look forward to your return. More 

Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 27 February 2017

This was my third visit to Terra Nova for brunch. This facility offers the most extensive buffet, filled with every Jamaican delight possible. The service was exceptional. Jamaica at its Best!

Helpful?
Thank omhaf17
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Gloriaannn, Thank you for your encouraging comments. We are elated to know that we exceeded your expectations for each visit. More 

Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 February 2017 via mobile

Loved he food. I had lobster and my husband had steak. Everything we ate was really good. The only downfall was that the service was a little slow. It seemed to be only one waiter.

Helpful?
Thank Shanice J
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Shanice J, We thank you for your comments and apologize that you felt the service was a little slow. We hope this does not deter you from returning to allow us the opportunity to have you experience our usual level of service. More 

Seattle
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 16 February 2017

One of my favorite things to do now is to go for high tea when I visit a city. This tea was full on with excellent choices. More than the usual pretty sandwiches with sweet treats. Loved everything they offered especially the smoked marlin on crostini. Delicious.

Helpful?
Thank cdcSeattle
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Thank you for your review. We are thrilled to know that you enjoy our Champagne High Tea. It is our hope that you will return soon to enjoy our offerings including but not limited to the aforementioned. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Jamaican, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Validated Parking, Highchairs Available
Good for
Bar Scene, Romantic, Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly
Location and Contact Information
  • Address: 17 Waterloo Road, Kingston, Jamaica
  • Location: Caribbean  >  Jamaica  >  Kingston Parish  >  Kingston
  • Phone Number: 9262211

Questions & Answers

Questions? Get answers from Terra Nova Hotel Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?