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We went here several times this trip. Why? Because I need coffee and the competition was closed. I have several tips to make a visit less terrible: 1) Do not order multiple drinks per person, they will make you one and forget the rest; 2)...Do not order brewed coffee. Seems like the simplest order but for some reason, they managed to forget my order three times on two visits. Yes, after waiting for 15 minutes, it turned out that my coffee had been standing under the machine for the whole time and they considered it spoiled and made me a new one. Which took 10 minutes. For a brewed coffee.More
Sometimes the service is nice, but a lot of times only one person is working and three are just busy doing nothing. If they don't feel like making special flavors, they just indicate there isn't any left for today. Being a regular client this annoys...me a lot.
Maybe after a staff shake up, better maintaining the rules about client centered service and cleaniness and a better understanding that doing nothing means no clients means no job would helpMore
This is not a company owned Starbucks it is a licensed location which means you can’t use your Starbucks app there.
Ordered one drink with approx 3 people in front of me and waited almost 30 mins! The service is ridiculously slow, even for “island...speed”. There were 5 employees in the store. I don’t know what all of them doing because one person taking orders And one making drinks. One as at a time very very slowly. I’m also not convinced she did cups in the order they were ordered. But I wasn’t paying close enough attention to her until the end.
Never will be back to this location. Neeeds to be cleaned up, is not representative of any Other location I have been toMore
We stopped into this Starbucks to get a strawberry Frappuccino as a cool down beverage. Unfortunately the staff told us they were completely out of that and some other drinks. We think it was due to the cruise ship in port and it’s just hard...to stock things and resupply on the island. Many customers were turned away.
This is the first time we haven’t been able to be served at a Starbucks.More