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Food
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CUISINES
Cafe
Special Diets
Vegetarian Friendly
Reviews (115)
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LanguageEnglish
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Traveller rating
29
28
12
5
7
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All reviews curry ice cream beef in advance their website isn t time slot nice experience walk ins wait in line no issues love this place arrived minutes make reservations pikachu ipad fans
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Reviewed 20 January 2021

My son is a big Pokemon fan and we decided to give it a go. Covid regulations surely did not help the experience. My kids liked it but for us.....the food was overpriced and average to say the least. Happy to have done it for...the kids but do not go there for some culinary experience.More

Date of visit: December 2020
Helpful?
Reviewed 30 June 2020

Perhaps we were spoilt by all the great fresh food we had had in Japan, but the food here, while looked fantastic was pretty bland and tasteless, some of it felt microwaved. It's quite expensive as well. Staff were very friendly and enthusiastic though.

Date of visit: July 2019
Helpful?4  
Reviewed 11 February 2020 via mobile

Visited the Pokémon cafe on the 26 Jan this year having made the reservation one month ago online. Staff will announce the timeslot which I booked (6.30pm) by holding a paper with the timeslot indicated when it’s v close to 6.30pm. Then, we were told...of our seat number after confirming our reservation with the staff at entrance and then we walked in to look for our seats ourselves. iPad in various languages were available at every table for ordering. Each drink ordered comes with the chance of getting a surprise coaster by playing a game. Free plain water was also available. Ordered the Snorlax rice with chicken and before they served it to u, they will put a piece of grass-like table mat below it. Food wise was average but the overall presentation was great and fun. Halfway, Pikachu came and did his jiggly dance and interact with everyone. Do note that the gengar grape smoothie glass was not availble in the store and can only be bought when ordering the drink which comes with the option of getting the glass or not. Ended up buying the snorlax plate and pokeball cups and bowls after eating at the store. Overall, it was a v fun and happy experience eating here if you are a Pokémon fan.More

Date of visit: January 2020
Helpful?3  
Reviewed 31 January 2020 via mobile

The Pokemon cafe was so cute and well decorated for Pokemon fans. However when you switch the menu to English it just states “food plate” with no description of what was actually on the plate other items stated pancakes etc but made it hard to...order especially when the people around us had food which looked quite odd (not sure why everyone is saying it is western food it defiantly isn’t. The waitresses and waiters did not speak English at all which made their interaction awkward and difficult. Overall the menu was very limited and we would not recommend the food but the experience for a Pokemon fan is worth it, even if you just buy a coffee. The exclusive merchandise is super cute.More

Date of visit: January 2020
Helpful?1  
Reviewed 30 January 2020

The food isn't anything special and definitely not Japanese (think fast food), but the experience itself is great. It's extremely organized-- wait in line for your reservation time, you're handed a card with a table number, take that to the staff, and are shown to...your table. You order on the iPad. Later on, Pikachu comes to visit! YOU MUST MAKE A RESERVATION IN ADVANCE AND IT SELLS OUT FAST... I woke up at exactly 2am Los Angeles time (right when reservations open in Japan) and it was almost all sold out. All in all, a great experience for Pokemon fans!More

Date of visit: January 2020
Helpful?1  
Reviewed 15 January 2020 via mobile

This is a great restaurant for at least a I’ve time experience You can’t just walk in and have to book online at least a few weeks before Go to google and type Pokemon restaurant and use google translate to navigate The IPAD to order...food has different languages. If you order the Pikachu dish and pay 1000 yen then you can get the plate otherwise you can’t buy it otherwise Same for the Pikachu mug, of you order any drinks then you get random coasters from playing a IPAD game A Pikachu mascot will also cone along which come along and interact with you and your kids You can pay with credit card as well I believe and the slot is 90 minutes long so don’t be late as you are losing time then Last order is 30 minutes before and check under your mat for a take seat Pokemon paper to take away Bring a A4 file to put it in otherwise it could get crumpled up The staff were very nice and even accommodate my religious aspect of not being able to eat beef All the main food had beef and I just said to not give me it, so j in was expecting to get a plate without beef BUT they actually substituted it for fried oyster which I was very happy with You get a slip of paper of your receipt and when you leave, you take it with you to pay at the very endMore

Date of visit: January 2020
Helpful?3  
Reviewed 11 January 2020

As other reviewers have said, the food isn’t anything to rave about. I’d be blunt to say it didn’t taste good and was mostly trashy Western food. The attraction however of course is the Instagrammable cute shaped foods. On that, I have mixed feelings. Even...though the Pikachu themed was such that the food was actually designed to look like Pikachu, the Snorlax one was pretty much regular food served in Snorlax shaped plate. The booking process wasn’t that hard, as we were able to get one time slot during our stay in Tokyo and I like that it was free to book. They do reservation only policy, so don’t rock up there if you don’t have a reservation. The Pokemon Center adjacent to it has a lot of nice memorabilia, but slightly expensive. There is a lot of cute decor, but not over-the-top. Overall a decent place to go once, but nothing memorable.More

Date of visit: October 2019
Helpful?2  
Reviewed 26 December 2019 via mobile

As cute and ridiculous as you’d expect. No walk-ins, Book a reservation online and use the phone number of your hotel. I booked ahead like that (while still in US), no issues and no idea if they had ever called the phone number. Slots fill...up fast, dont wait. If its full, keep checking for cancellations. For same day cancellations, you will need to go in person and check their cancellation board in front. Pikachu came out to greet us at 7pm on wednesday evening. Not sure how often he comes out but thats when he came out when we were there. Food was cute but not tasty. Waitresses spoke no english. To get the pikachu yellow cup, you have to add 1000 to your coffee order. Its not available as a stand alone purchase. Plates also, its an “upgrade” option when u buy food. Wish they had an explanation for all of this in English, we kind of figured it out along the way by asking bilingual customers.More

Date of visit: December 2019
Helpful?4  
Reviewed 25 December 2019

This could easily have been a tourist trap, but we were pleasantly surprised by this themed Cafe. It's very well run and the food isn't too badly priced (for a licensed/themed Cafe). The whole experience is delightful and you'll be hard pressed not to walk...away with a smile on your face.More

Date of visit: December 2019
Helpful?2  
Reviewed 23 December 2019

Set your expectations in that you are enjoying this for the cuteness and not for food quality. For Pokemon fans, it is definitely very kawaii. You have to make reservations online else you will be on the standby line - usually they will ask you...to return several hours later depending on whether there are any last minute cancellations. My kids enjoyed it but didn't like the food.More

Date of visit: December 2019
Helpful?2  
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Questions & Answers
Ask a question
charlotte r
28 December 2020|
Answer
Response from Discover38070288906 |
I dont know, but I d o know that you have to reserve 1 month in advance
0
Votes
Tina159847
1 August 2019|
AnswerShow all 3 answers
Response from Rachael J | Reviewed this property |
You probably can if you ask, but there weren't any in the store when I went - this may have changed
1
Vote
Lysh25
14 July 2019|
AnswerShow all 3 answers
Response from Brittany K | Reviewed this property |
Yes it becomes available one month from the reservation. Let’s say you want to go September 12th, you’d have to reserve your spot on August 11th. We found out that reservations open at 4:00 am (CST). We had to be up at... More
3
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Frequently Asked Questions about Pokemon Cafe

Pokemon Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4.5
  • Value: 3.5