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The Cross Hands Hotel Restaurant

€€ - €€€
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Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
+44 1454 313000
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282 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Bristol, United Kingdom
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Called in to try the new menu.Excellent quality and value for money.We used to use Cross Hands a lot.Have given a miss for some time.But now back on song

Helpful?
Thank Neil D
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Stayed in a single room .Room was very clean, comfortable and just the right size.The staff are very friendly and do anything to help and the food is well above average also the the price list is very reasonable for food and drink just a lovely place to stay

Helpful?
Thank Justin L
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We eat here or call in for coffee a lot. Easy parking, comfy seats and good quality eats make this our go to place, especially for family occasions, Christmas etc. The staff are really helpful, friendly and great with our dog even though they are often very busy and stretched quite thin. The only exception is one new waitress we... More 

Helpful?
Thank Karen P
Glasgow, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

We have been here lots of times on a Sunday, as it's on our route from the Cotswolds to Bath. We went in on Sunday 19th March to discover the value meal, fish and chips was no longer available. So, we ordered fish and chips from the main menu which was over 100% increase in price. When it came to... More 

Helpful?
1 Thank Andrew G
Bristol, United Kingdom
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

It always pleases me to visit the Cross Hands because I have always had a good meal here, whether it's a Sunday roast, or a bar snack or any other meal. My partner and I took his parents for lunch to celebrate their Wedding Anniversary. We chose our food from the 'value' menu as the portion sizes are perfect for... More 

Helpful?
Thank 123Susie123
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your review. We're happy to hear you've had many enjoyable trips to us, we hope to see you again soon for many more! George, Colette and the team. More 

Bristol, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 February 2017

Beautiful place to visit, stay over and eat. Very easy to visit Bath, about 30mins away, also further away are the Cotswold Villiages.

Helpful?
Thank elizabethmN4272AH
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your lovely comments. We do hope you you'll come back and visit soon. George, Colette and the team. More 

Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 February 2017 via mobile

Back again , convenient for where I am working. Saves a trip down M4. Pleasant enough, good service and you get what ur says on the tin! Great food.

Helpful?
Thank julielog
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your review. We're glad to hear you keep returning, and that you enjoy each visit! George, Colette and the team. More 

Bristol
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 February 2017

We were looking for somewhere a little better than pub grub. This was just the ticket. There was plenty of parking, the staff were very attentive and friendly, the room was nice, plenty of space between tables so you didnt feel crammed in. There was plenty of variety on the menu (and apparently its a reduced menu on Sunday, even... More 

Helpful?
Thank elfriniel
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your lovely comments. We're glad to hear that you enjoyed your most recent visit to us, and do hope that you'll come back again soon! George, Colette and the team. More 

Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 31 January 2017 via mobile

Disappointing meal. Staff friendly on the night, however other issues happened after the meal to which it took a general manager over 2 weeks to call me and when he did was extremely rude and not at all bothered about our experience with no apology. I will never go back.

Helpful?
Thank Jpmanley
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your comments. As per our previous conversation; we hope you understand our procedure that all open accounts must be finalised. If you wish to discuss this any further, please contact us directly. George, Colette and the team. More 

Bristol, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 27 January 2017 via mobile

We've eaten here many times and have always been pleased with the food. The meals arrived, my wife had a mouthful of the fish pie when we were asked was everything ok. We said yes. Then she tried the veg, mostly dried up. It was all left. When plates cleared we were asked was it ok. I said as you... More 

Helpful?
Thank Peter P
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this review

Thank you for your comments, we're sorry to hear about your disappointing meal. Please contact us directly and we can investigate further for you. George, Colette and the team. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Local cuisine, Groups
Location and Contact Information
  • Address: Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Old Sodbury
  • Phone Number: +44 1454 313000

Questions & Answers

Questions? Get answers from The Cross Hands Hotel Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?