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Paco's Restaurant

Certificate of Excellence
€€ - €€€
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Gibside Arms Hotel Front Street | BEST WESTERN PLUS Gibside Hotel, Whickham NE16 4JG, England
+44 191 488 9292
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
north area
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago via mobile

Friday night Only us two in the restaurant More staff than customers, so should get it right They got it completely wrong 1 pate, no balsamic please ordered, 1 pate with balsamic delivered 1 steak medium ordered, 1 steak burnt delivered I cod ordered, 1 dried cod delivered Terrible terrible terrible Oh dear come back Paco

Helpful?
Thank 2nunn
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for reviewing our restaurant. I am sorry that you were disappointed with your meal. I will investigate this as although Paco has retired, he did not cook the food and our team of chefs as all the same. Once again apologies and I do hope that you will give us another chance to show your our normal high... More 

A TripAdvisor Member
5 of 5 bubbles Reviewed 22 October 2016 via mobile

Pacos is a hidden gem in Whickham and often very quiet which is a shame because the food is of very high quality and reasonably priced for a hotel restaurant. Staff are very attentive and friendly. Highly recommend for couples for a quiet romantic meal.

Helpful?
Thank A TripAdvisor Member
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for your kind review. I am pleased that you enjoyed your meal and look forward to seeing you again soon. Kind regards Joy More 

Essex, United Kingdom
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 October 2016 via mobile

Staying in the Gibside Hotel it made sense to to try the in house Paco's restaurant. Had the hot salmon starter which was freshly cooked and very tasty, followed by the Oven baked Cod on a pea risotto. I know 2 fish dishes but both excellent and enjoyable. Dessert was marmalade bread and butter pudding again very tasty an all... More 

Helpful?
Thank Chris H
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for taking the time to review our restaurant. We are pleased that you enjoyed your meal and look forward to welcoming you back soon. Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 October 2016

Lovely meal in a comfortable restaurant, we had hammock terrine and seared tuna to start followed by rib eye steak cooked rare and blade of beef with horseradish mash. The service was excellent and staff attentive, the restaurant was quiet but we were told its advisable to book on weekends. The only thing I could fault were the wipe clean... More 

Helpful?
Thank swankyswirls
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you so much for taking the time to review our Restaurant and for your kind comments. I am pleased that you enjoyed your meal and we hope to see you again soon. Kind regards Joy More 

Stoke-on-Trent, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 September 2016 via mobile

The night started with welcoming staff, we then enjoyed our starter followed by the main meal. We had plenty of time in between both course's and drinks were offered at all times. The meals are good sizes so there was no room for sweets, we found drinks and meals reasonable for this type of restaurant.

Helpful?
Thank machinbrrym
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for your kind comment and we are so pleased that you enjoyed your meal. We look forward to seeing you again soon. Kind regards Joy More 

Gateshead, United Kingdom
Level Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 August 2016

This is a nice restaurant for a special occasion or just a nice night out with the girls or boys.I found the food to be very nice. They do a great steak too.the gibside arms is a beautiful hotel and my nice is getting married there next year so just try it and find out.there is a ramp going up... More 

Helpful?
Thank Lynn C
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for taking the time to review our restaurant. We are pleased that you enjoy dining with us and look forward to seeing you again soon Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

We have gone to Paco's regularly over the years whether it be Christmas day, Sunday lunch or for a family celebration and have never had a bad experience. The staff are so friendly and welcoming and the food is amazing - I always struggle to choose which pudding to have as all fantastic! Paco is always there to greet you... More 

Helpful?
Thank Kathryn U
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for taking the time to review our restaurant and we are so pleased that you always enjoy your meals. Kind regards Joy More 

Haxby
2 reviews
5 of 5 bubbles Reviewed 15 June 2016 via mobile

Loved this place . Definitely be back xx great atmosphere lovely staff and great food what more do you want????

Helpful?
Thank Joanne H
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you so much for reviewing our hotel and for your kind comments. We look forward to welcoming you back soon. Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 20 March 2016

Pacos is a lovely restaurant. Always a warm welcome from Paco himself, pleasant comfortable surroundings and delicious food served by friendly efficient staff. But today's New Years Lunch was exceptional. You hear reports of restaurants serving substandard food over the festive season but not at Pacos Restaurant. We couldn't fault the beautifully cooked 3 course meals served in a restaurant... More 

Helpful?
Thank sandyvest21
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you so much for taking the time to review our restaurant. I am pleased that you enjoyed your meal and we look forward to seeing you again soon. Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
Level Contributor
141 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 29 February 2016

First time visitors for Sunday lunch,pleasant welcome,not the cheapest in the area but quite nice,paco most helpful ,drinks tended to take a while,good sirloin of beef,excellent lamb,good service,will return to try main menu.

Helpful?
Thank denboy2
Joy B, Manager at Paco's Restaurant, responded to this review

Thank you for taking the time to review our Restaurant. I am so pleased that you enjoyed your Sunday Lunch and look forward to welcoming you back soon. Kind regards Joy More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
British
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, Romantic
Location and Contact Information
  • Address: Gibside Arms Hotel Front Street | BEST WESTERN PLUS Gibside Hotel, Whickham NE16 4JG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Whickham
  • Phone Number: +44 191 488 9292
  • This restaurant is at BEST WESTERN Gibside Hotel
Description
Set in the attractive and modern Gibside Hotel, close to Newcastle-upon-Tyne, Paco���s Restaurant offers an elegant setting suitable for any occasion. Decorated in a modern classic style, Paco���s is welcoming and comfortable with an earthy colour palette of deep reds and warm browns complemented by feature wallpaper, French candelabra-style light fittings and deep leather bucket seats which invite diners to linger over coffee or a digestif after their meal. Alongside an a la carte menu, the chef presents specialities to showcase Paco���s high standard of cuisine which takes inspiration from typical French and British dishes for a hearty but refined dining experience accompanied by a varied and extensive wine list.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?