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Willow Tea House & Bistro

23 Milner Road, Heswall CH60 5RT, England
+44 151 342 9912
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  • Excellent83%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“sandwiches” (18 reviews)
“panini” (5 reviews)
“side salad” (5 reviews)
Open Now
09:00 - 16:00 Hours
Cafe, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
€€ - €€€
23 Milner Road, Heswall CH60 5RT, England
All Details
Write a ReviewReviews (126)
Traveller rating
Traveller type
Time of year

1 - 10 of 126 reviews

Reviewed 3 weeks ago via mobile

2 x cheese on toast and 2 regular coffees - £14!!! Won't be returning at these prices.... Too many competitors in Heswall to sustain this. Don't remember it being this expensive

Thank teresa b
Andy B, Owner at Willow Tea House & Bistro, responded to this reviewResponded 3 weeks ago

Sorry you feel that way. I understand you were rude to my staff so you feel that's ok. I am sure you will find somewhere else. Thank you for coming anyway

Reviewed 3 weeks ago

My friend and I had a very enjoyable lunch here today, it was very busy when we arrived just managed to get one of the last free tables. We both ordered toasted sandwich one cheese and onion, one goats cheese both delicious served with salad...More

Thank Debra B
Andy B, Owner at Willow Tea House & Bistro, responded to this reviewResponded 3 weeks ago

Thanks for your kind comments we look forward to seeing you again.

Reviewed 7 September 2018 via mobile

We tried this cafe because of all the amazing 5 star reviews on here. We were disappointed. The food is basic, average sandwiches and jacket spuds. The portions are small and it is overpriced. Our bill was £50 for 4 people for a sandwich or...More

Thank G_Henhouse
Andy B, Owner at Willow Tea House & Bistro, responded to this reviewResponded 3 weeks ago

I am sorry you had the view of the toilet but only being a small establishment I don't have the luxury of putting it anywhere else. With respect to food if you want a drink sandwich and scone plus jackt spud and pay approx £12.50...More

Reviewed 3 July 2018 via mobile

Visited today for lunch .I had cheese jkt potato. The smallest I have ever seen !!! My partner had Welsh rarebit with side salad .he said was ok !! Pot of tea and a coke £16 plus .wouldn't rate the food whatsoever visit lots of...More

1  Thank JOHN E
Andy B, Owner at Willow Tea House & Bistro, responded to this reviewResponded 3 weeks ago

Thank you for your comments. We look forward to not seeing you again.

Reviewed 11 June 2018

Just had a lovely afternoon tea with friends, absolutely delicious, you have a choice of sandwiches I had prawn, then there were four different scones to choose from I had cinnamon and apple, then must have been about 10 different cakes to choose from I...More

Thank Debra B
Reviewed 24 March 2018 via mobile

Lovely cosy cafe, nice and friendly staff and great food👌🏻 Definitely will be visiting again soon!

Thank JoeSk293
Reviewed 4 March 2018

nice food cooked fresh friendly staff I use this place to have lunch would not go any weir ells for lunch good range of food and loose tea :)

Thank c h
Reviewed 18 January 2018 via mobile

My friend and I both opted for the special of the day which was quiche, chips and salad. This was very fresh, tasty and well cooked. The staff were very friendly and welcoming.

Thank Pam R
Reviewed 1 October 2017 via mobile

On daughter's recommendation visited for the first time. Just had coffee and cake, but a good caffetiere of coffee and really fine cakes - Rocky Road and Bakewell Tart, both lovely. Staff very efficient and friendly. Will go again!

1  Thank EnglandBluesman
Reviewed 24 September 2017 via mobile

We visited Willow yesterday for lunch. The place is lovely and cosy and I wanted to stay there with a book and a cup of tea all afternoon. My boyfriend and I had a panini with bacon, brie and cranberry sauce, it was absolutely amazing....More

Thank Ginevra2909
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Ask a question
Questions & Answers
16 August 2018|
Response from c h | Reviewed this property |
Sorry I have no idea.
20 September 2017|
Response from Andy B | Property representative |
Hi there. Afternoon tea costs £11.95 which includes sandwich of choice. Scone of choice and cake of choice. Tea or coffee. Plus crisps salad and coleslaw. Regards Andy
20 September 2017|
Response from Sophie B | Reviewed this property |
I'm not sure but I think the cost varies depending on what you choose,
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$3 - US$16
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Outdoor Seating
Good for
Child-friendly, Kids
Open Hours
09:00 - 16:00
09:30 - 16:00
09:30 - 16:00
09:00 - 16:00
09:30 - 16:00
09:00 - 16:30
Location and Contact Information
  • Address: 23 Milner Road, Heswall CH60 5RT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Wirral  >  Heswall
  • Phone Number: +44 151 342 9912
  • E-mail
Tea house offering gluten free afternoon teas, breakfasts, lunches and traditional cream teas. We sell only loose leaf teas and a range of freshly ground coffees. Child friendly.
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