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Silk Rd Restaurant

166 Telegraph Road, Heswall CH60 0AH, England
+44 151 345 6463
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Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tapas” (47 reviews)
“beef stifado” (12 reviews)
“greek salad” (9 reviews)
Closed Now
Hours
CUISINES
Mediterranean, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
166 Telegraph Road, Heswall CH60 0AH, England
All Details
Write a ReviewReviews (286)
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1 - 10 of 283 reviews

Reviewed 3 days ago via mobile

Heard good things about this place but unfortunately there were just too many things that made it a bad experience. Waited over half an hour for our order to be taken. We ordered paella - told it would take half an hour - not a...More

Thank Gareth F
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 2 days ago

Hi Gareth F, Thank you for your review. I was made aware of the situation of the events last night and been informed of the full story from our manager this morning. She did admit that the one paella was not right and under investigation...More

Reviewed 6 days ago via mobile

Visited with friends. Food was lovely although felt it was slightly overpriced and the tapas portions were small. Would visit again.More

Thank princess_babsy
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 5 days ago

Hello princess_babsy I'm really pleased to hear that you enjoyed our food we do pride ourselves on our food quality and presentation. In regards to our portion sizes we welcome all feedback, we are a 'tapas style' therefore some of our dishes are smaller than...More

Reviewed 2 weeks ago

My cousin and I went for lunch last week and for both of us it was our first visit. We were both very impressed with the choice of food and how tasty it all was. Nothing was left and all dishes we thoroughly enjoyed. My...More

Thank 56Myangel62
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 1 week ago

Hi 56Myangel62 Thank you so much for taking time to write this lovely review! We are thrilled to hear that you and your cousin enjoyed your experience with us and we really do pride ourselves on our excellent, friendly customers service alongside the high quality,...More

Reviewed 2 weeks ago via mobile

Arrived for the 3 for 2 tapas, the place certainly wasn't busy. Good variety on the menu but the food wasn't as good as my previous visit earlier in the year. The man and the dark haired waitress were helpful and friendly, but the blonde...More

Thank GJones2068
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 4 days ago

Hi GJones2068, Thank you for your review! I have spoken to the chef in regards to the recipe for the sweet and sour, but this is one of our most popular dishes and our chef who has been here from the beginning brought this recipe...More

Reviewed 2 weeks ago

The staff here are all lovely. The place is very lively and chatty. A new experience for us on this visit is 'the Banquet'. This seems a very good idea as the menu is so varied that anyone visiting for the first time may find...More

Thank Charlie P
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 1 week ago

Hello Charlie P Thank you for taking time to write this 4* review. We appreciate all feedback as it gives us an insights in to customers opinions and areas in which we can improve and adapt. We are so happy that you enjoyed our Banquet...More

Reviewed 2 weeks ago via mobile

Went to silk road for the first time and will definitely go again! Staff are lovely and the food is absolutely deliciousMore

Thank Karen F
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 1 week ago

Hello Karen F Thank you so much for 5* review! We are really pleased to hear that you enjoyed all aspects of your Silk Rd experience, as the high quality food and excellent,friendly customers service we provide are both areas of service in which we...More

Reviewed 4 weeks ago via mobile

As I sit quietly with a pint I'm reckoning up the number of eateries in Heswall. Having given it very little thought indeed I estimate there are about 10 restaurants, 4 'pubs doing grub' not to mention all the little cafes and tea rooms which...More

3  Thank heffandrees
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 4 weeks ago

Hi heffandrees, Thank you for your review! I have to agree, Heswall has a great number of choices for people to choose from and has become a destination area for diners as the majority are full most days! We do confess that our Croquetas our...More

Reviewed 4 weeks ago

I took my mum here on Saturday 15.9.18. We hadn't been before so totally over ordered but we did get a doggy bag. We really enjoyed it and are already deciding what to try next. There's lots of choice and its all very fresh. The...More

Thank MrsFManchester
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 4 weeks ago

Hi MrsFManchester, Thank you for your 5* review! We are pleased to hear that you and your mum enjoyed your first experience with us at Silk Rd :) With such a wide variety of dishes on our menu it is often difficult to narrow it...More

Reviewed 4 weeks ago via mobile

Went this evening with a group of friends to Silk Road restaurant Heswall, to be honest the food was decent but not exceptional however the atmosphere due to the hard work of the staff was brilliant. They really went out of their way to look...More

1  Thank hopalonghilary
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 4 weeks ago

Hello hopalonghilary, Thank you for your 5* review! We are so pleased to hear you and your friends enjoyed your evening with us at Silk Rd! I have passed on your lovely comments to Rossi, he really enjoyed serving you all and cant wait for...More

Reviewed 5 weeks ago via mobile

Have been Silk Road quite a few times and has always been excellent. Tonight was no exception. I went with a friend to the Christmas menu taster event and the range and quality of tapas was brilliant. St the end of the evening we booked...More

Thank patb123Wirral
JM1407, Manager at Silk Rd Restaurant, responded to this reviewResponded 4 weeks ago

Hi patb123Wirral, Thank you for your 5* review!! So pleased to hear that you came to try our Christmas menu and even more pleased to hear that from tasting the food that you have decided to book with ourselves!!! We have tried to mix traditional...More

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Questions & Answers
Alex M
28 March 2018|
AnswerShow all 3 answers
Response from Chris1470 | Property representative |
Sorry, this is an oversight, we will upload this week. Thanks for your input
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$24
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Romantic, Special Occasion Dining, Groups, Bar Scene, Business meetings, Kids, Child-friendly
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
11:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 166 Telegraph Road, Heswall CH60 0AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Wirral  >  Heswall
  • Phone Number: +44 151 345 6463
  • E-mail
Description
SILK RD Restaurant is a concept that brings to life the food, drinks and soul that can be found along the ancient routes that run from the Pacific of East China, through to the Mediterranean sea.To all the customers that visit our restaurant, we hope you will feel our love for fresh food, our passion for travel and our desire to share this with you. We serve our food on small plates and we recommend 2 to 3 per person
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