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Princess Garden

1-3 Brewery Lane, Ponteland NE20 9NZ, England
+44 1661 821818
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Overview
  • Excellent65%
  • Very good18%
  • Average6%
  • Poor6%
  • Terrible5%
Travellers talk about
“smoked chicken” (27 reviews)
“noodles” (15 reviews)
Restaurant Hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1-3 Brewery Lane, Ponteland NE20 9NZ, England
All Details
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Reviews (259)
Traveller rating
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1 - 10 of 259 reviews

Reviewed 1 week ago via mobile

So just been to the princess gardens Wow we were not disappointed to say the least..... staff were on hand all nite and I must say the salt and chilli ribs are a must to try.... so pleased we tried this place as we will...More

Thank Lisa E
Barney1573, Owner at Princess Garden, responded to this reviewResponded 1 week ago

Dear Lisa, Thank you very much for your great review and we are so pleased to hear you will become a regular customer at Princess Garden. I have double checked the our website and the prices look correct would you be kind enough to get...More

Reviewed 4 weeks ago via mobile

Visited with family Saturday night, everything from the service to the food was 5 star. The banquet is fantastic value for money, prawn crackers first, then we started with, ribs, spring rolls, salt and pepper wings, and !!! and !!! The smoked chicken, wow that...More

Thank drum1905
Barney1573, Owner at Princess Garden, responded to this reviewResponded 1 week ago

Dear drum1905, Thank you very much for your kind words in your review. We are also pleased you will be regulars and look forward to given you the same experience each time you dine with us at Princess Garden. Regards Paul Stephenson

Reviewed 5 weeks ago

Dinner for two..... great value and very tasty! Special Cary out Dinner for two persons. Soups or Starters and big choice of main dishes with rice or chow Mein. Only £15 We choose 1. Chicken and Sweet corn Soup and shared. 1. smoked Chicken to...More

Thank 2609jal
Barney1573, Owner at Princess Garden, responded to this reviewResponded 1 week ago

Thank you very much for your great review about our takeaway service. As we know you are great regular takeaway customer and long may it continue. Regards Paul.

Reviewed 10 September 2017

Can't understand why this Restaurant apply a 10% service charge on food for all tables with 6 or more persons. This is a total turn off and has no logic particularly in a Chinese restaurant where the food is produced quickly. The bill for our...More

Thank bill s
Barney1573, Owner at Princess Garden, responded to this reviewResponded 13 September 2017

Dear Bill s, Thanks for your review I can see its the third you have left over the last couple of years. The reason restaurants have a service charge for larger tables is as follows. Firstly servers wages are made up an hourly rate plus...More

Reviewed 4 September 2017 via mobile

We ordered from Princess Garden for the first time following the birth of our baby during a family get together. Very impressed with the food quality and value for money. Will definitely be visiting again. Thanks!

Thank bobbiejowalker
Barney1573, Owner at Princess Garden, responded to this reviewResponded 13 September 2017

Thank you very much for your great review and congratulations on the birth of your child. Regards Paul Stephenson

Reviewed 3 September 2017 via mobile

STAFF RUDE AND FOOD QUANTITY DISGRACEFUL - WOULD HAVE GIVEN 0 STARS if I thought this would be posted. We've ordered in the past (last time a year ago without complaint) so tonight we ordered 2 mixed specials and 4 extras to collect at a...More

2  Thank robbo1698
Barney1573, Owner at Princess Garden, responded to this reviewResponded 4 September 2017

Dear Robbo1698, Very sorry we forgot to put your chips in your order. To reiterate as the manager tried to inform you on the phone since your last order ( a year ago ) we have changed the containers for our starters from one large...More

Reviewed 30 July 2017 via mobile

2nd time I have visited pro dead garden, love the all you can eat system for the variety. Hot and sour soup was delicious as were the prawn crackers. Very utebtive service, appetizers were very good had the same and pepper ribs, smoked chicken and...More

1  Thank tkkkoia
Reviewed 18 July 2017 via mobile

We went on Monday night when the £13.50 special offer was on. Really enjoyed the food and service. The food was of great quality for the price you pay especially considering it's all you can eat. Just a refreshing approach on Chinese food and a...More

1  Thank TravelVR11
Reviewed 16 July 2017 via mobile

Booked a table and pleased we did as it was busy. Although we had a bit of a wait for our starters after that the food came fast. The crabmeat and sweetcorn soup is very poor, crab sticks are not crabmeat. I then had superb...More

1  Thank Weardalelad
Reviewed 11 July 2017 via mobile

My partner and I have been here twice on our own and had a good experience. The staff were prompt and helpful on them occasions. However, we returned with our friends (another couple) on a saturday night and it was terrible. We had rang to...More

Thank jessa96x
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Ask a question
Questions & Answers
Donna M
31 July 2017|
AnswerShow all 2 answers
Response from Barney1573 | Property representative |
Hello Donna, Sorry I don't understand your question? Please feel free to message me back so I can answer your question. Regards Paul
0
Votes
seashell1966
22 January 2017|
AnswerShow all 2 answers
Response from Barney1573 | Property representative |
Hello are open 7 days a week from 5pm until 11.00pm Sunday to Thursday and close 12.30pm Friday and Saturday. Thank you Princess Garden
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Business meetings, Special Occasion Dining, Romantic, Groups
Location and Contact Information
  • Address: 1-3 Brewery Lane, Ponteland NE20 9NZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Ponteland
  • Phone Number: +44 1661 821818
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