Perfect dinner in a very cozy atmosphere and attentive staff. magnificent food. I recommend in Galway

One of the top 5 meals of my life. Service was perfect. Food was delicious. Nathan and his team produced amazing dishes for the tasting menus. Christian and Jess were courteous and attentive. Fergal chose excellent wines for our wine pairings. Was the perfect way...to kick off an anniversary vacation in Ireland.More

We stayed at The Twelve Hotel and chose to eat upstairs at West Restaurant. Such a good decision as the whole experience was wonderful. Nice size room and atmosphere, we chose the 6 course tasting menu. usually that would be too much for us but...the sizes of each course was just enough. However, the quality of the food was exceptional with each course a triumph of high class cookery. Plus they additional several additional tasters. The service on the evening was a little on the slow side but when you are eating such great food you don't want to be rushed. Great value for money. Fergal and his team did a wonderful job and the wines were extremely good too. Thank you Fergal.More

Great food and service! I have a gluten and dairy allergy, and they were so accommodating. I didn’t miss out on a single course. I was brought a gluten and dairy free alternative. Even a special sauce was made for the trout entree. Great service...and great tasting food. You will not be disappointed!More

My husband and I booked The Chef's Table at West Restaurant during our stay at the Twelve Hotel in May. We had originally planned to visit Ireland in 2020 but for obvious reasons had to keep postponing until 2022. During this time Fergus O'Halloran kept...in touch and was exceedingly kind and helpful, even inquiring about my taste in wine since I advised that I would have the wine pairing with the tasting menu. The entire experience was excellent! We were seated at a comfortable table in the kitchen where we could watch the action and interact with the team. Everyone was lovely and treated us as if we were treasured guests in their home. Sadly Fergus was away on business so we missed meeting him, however, the Executive Chef, Martin O'Donnell, chatted with us and even served us some of the courses. I read that he's since moved on and there is a new head chef currently (undoubtedly devoted to maintaining the same high standards). The sommelier was delightful and chose some lovely wines to pair with the courses. The food was superb, at times surprising, but always flavorful with fresh, high quality locally-sourced ingredients. If our travels bring us back to Galway, we would definitely return.More

Our dinner at West was superb. Everyone was warm, courteous and helpful in general, especially the sommelier. Our meal was delicious, and I also saw lots of other very appealing plates being delivered to other tables! Besides our dinner, we were also guests of the...hotel - the two night gourmet package that includes a meal at West, which we chose to upgrade from a la carte to tasting menu with wine pairings. While the total cost was more than we would typically spend on accommodations, we do appreciate a gourmet experience for a special occasion. Considering the total amount for a room and breakfasts in a good hotel, AND a high quality fine dining meal, particularly for a special occasion, I felt overall this was worth the cost.More

A lovely experience. Shared the beef which was amazing. Ate from al a carte menu. Lovely atmosphere with friendly staff. Highly recommend.

Was a bit underwhelmed by our dinner at West. Service was not super attentive, and the meal our meal was just OK. I suppose we were expecting a bit more with the Michelin star. Could have just been an off night. And we also didn't...do the tasting menu - which was likely better than a la carte.More

Jill was just fabulous! She knew the menu really well and gave excellent recommendations. Highly recommend this restaurant.

At the very last minute we booked in for St. Patrick's day dinner. The staff was friendly and professional. We decided to "trust them" and chose the tasting menu. Definitely the right choice! We had a lovely private booth and the attention from the staff...could not be beat. Not to mention the quality of the food was tremendous. Every dish was better than the last. Making the night really special was, Fergal, the sommelier. His pairings were excellent and chatting with him really made the night for us. He was so knowledgeable and willing to share his insights. We would eat there again in a moment!More

We spent a lovely evening at West this last weekend (05MAR22) trying out their Tasting Menu. Every dish was interesting and tasty and there were so many little extras that we couldn't keep up! It was also really nice that the head chef brought out...two of the courses and took the time to chat with us! Overall a great experience that we would recommend to everyone!More

We were looking forward to our night out at West restaurant (upstairs). We had really high expectations given the reviews we read online. We travelled a long distance to check it out. My partner ordered the goats cheese raviolo with onion veloute. It was served...in a bowl. The onion veloute was everywhere, we couldn't see any of the other components of the dish. It was a sea of foam in a bowl. He couldn't taste the goats cheese. I ordered the crab for starter. It was nice but still underwhelming. For mains, we ordered the signature dish, a Cote de boeff for two. It was the first item on the mains menu, we thought we were on to a winner. We requested it to be cooked to medium. It was served to us rare. It came with a jus which was delicious and bearnaise sauced with blue cheese. There was big chunks of blue cheese in the sauce making it overpowering and we couldn't taste the bearnaise. The chips were advertised as triple cooked dripping chips. The tasted like cardboard with no crunch to them. The chips were cold. We are big fans of chunky vegetables, however, the other vegetables we were served were verging on raw side of crunchy. This included parsnips, brussel sprouts and baby potatoes. The veg lacked flavour. The cote de bouff cost us 72 euro. It is priced at 64 euro on the their website. We didn't order any desserts, we didn't want to be disappointed again. We were in and out of the restaurant and on our way home in 1hr 20 mins. Our highlights of the evening: The service was good and the staff very friendly and welcoming. The breads were delicious The jus was deliciousMore