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Frankie & Benny's New York Italian Restaurant & Bar

) #209 of 284 Restaurants in Trafford €€ - €€€ Italian, American, Pizza
The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
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  • Excellent18%
  • Very good25%
  • Average19%
  • Poor16%
  • Terrible19%
4 Jan 2017
“Needs freshening up...”
26 Oct 2016
“Good solid Italian”
Closed Now
All hours
Italian, American, Pizza, Vegetarian Friendly
€€ - €€€
The Orient, Trafford Centre, Trafford M17 8WW, England
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Reviews (251)
Traveller rating
Traveller type
Time of year

1 - 10 of 251 reviews

Reviewed 2 weeks ago via mobile

Went into Frankie and Benny's to get a meal before going to the cinema, as we walked in it seemed busy and very noisy, we spoke to a manager to get a table for 2 and he walked off to go and set one up,...More

Thank Bethany H
Reviewed 3 weeks ago via mobile

Attended as part of a family group of 16, grandchildren to grandparents and all in between. Service was pretty good, forgot a coffee order but soon rectified. Food was hit and arrived fairly quickly considering it was a bank holiday Monday lunchtime. Everyone said their...More

Thank ElaineS2710
Reviewed 4 weeks ago via mobile

We ate here on Easter Saturday evening ... a group of 19 x 12/13 year old boys and 14 Dads. Don't think we had a booking, but the staff, although the restaurant was already busy, were very welcoming and looked after us from the outset....More

Thank Duffy190467
Reviewed 13 April 2017 via mobile

On visiting The Trafford Centre for an overnight stay , my 16yr old daughter want to go here instead of the impressive food hall.... entered at lunch time ..extremely empty, alarm bells ringing !!! Waiter hanging over cooking area ..only to be alerted by the...More

Thank Tracy A
Reviewed 7 April 2017 via mobile

I visit this Frankie with my friends today in lunch time. Food came very quickly and in good quality. Best part of our visit was amazing hospitality from Roger! He extremely took care of us and was very polite and helpful, definitely coming back for...More

Thank kingaangelina
Reviewed 5 April 2017

Busy saturday evening but the staff got us seated in no time considering we were a party of 8. The supervisor who took our orders was brilliant especially with brushing over how much the younger ones were being royal pains!? Food came out in good...More

Thank Rosy H
Reviewed 29 March 2017 via mobile

Visited with a group of 8 friends and 4 children. Was not busy at all but took over twenty minutes to even get offered a drink. Waitress was pleasant. Food ordered and again took ages just for some starters which weren't great. Main courses arrived...More

Thank Sarah E
Reviewed 19 March 2017

Shown to a table without special offers mentioned. After the first course no fresh cutlery was brought over, we had to ask for it. Ordered a side order of fries that never appeared but they still wanted to charge for them. The meal deal included...More

Thank Peter W
Reviewed 28 February 2017 via mobile

Went to Frankie and Benny's at Trafford centre. It's located just outside the orient of the centre. Nice looking restaurant. Staff reasonably welcoming. We had the lunch menu (even though it was 4.45pm) choice of dishes for about £7 a main. We had spaghetti carbonara,...More

Thank June H
Reviewed 21 February 2017 via mobile

First we were seated in the dark. We moved to somewhere where we could see the food but after it arrived I wished we couldn't. The kids enjoyed their food. The kids milkshakes were undrinkable. Tasted very chemically. The burgers that the adults had were...More

Thank Rachellem292
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Questions & AnswersAsk a question
Does Frankie and Benny's have a gluten free menu.
9 March 2017|
Answer Show all 2 answers
Response from Zzz K | Reviewed this property |
It's has options. But not a whole menu. Symbols next to meal Double check before ordering
Richard B
why so many customers are complaining, we was planning to drop in as we so want to try italian food.l know the wine is the best as lonly order italin wine,
8 November 2015|
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600
  • E-mail