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Frankie & Benny's New York Italian Restaurant & Bar

€€ - €€€
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The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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251 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Went into Frankie and Benny's to get a meal before going to the cinema, as we walked in it seemed busy and very noisy, we spoke to a manager to get a table for 2 and he walked off to go and set one up, while we were waiting we were asked by 3 other staff members if we needed... More 

Helpful?
Thank Bethany H
Alfreton, United Kingdom
Level Contributor
52 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago via mobile

Attended as part of a family group of 16, grandchildren to grandparents and all in between. Service was pretty good, forgot a coffee order but soon rectified. Food was hit and arrived fairly quickly considering it was a bank holiday Monday lunchtime. Everyone said their good was lovely and clean plates all round showed that.

Helpful?
Thank ElaineS2710
Dublin, Ireland
Level Contributor
50 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 18 April 2017 via mobile

We ate here on Easter Saturday evening ... a group of 19 x 12/13 year old boys and 14 Dads. Don't think we had a booking, but the staff, although the restaurant was already busy, were very welcoming and looked after us from the outset. While we had a drink, the arranged tables suitable for our numbers ... and took... More 

Helpful?
Thank Duffy190467
Bonnybridge, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 13 April 2017 via mobile

On visiting The Trafford Centre for an overnight stay , my 16yr old daughter want to go here instead of the impressive food hall.... entered at lunch time ..extremely empty, alarm bells ringing !!! Waiter hanging over cooking area ..only to be alerted by the chef we're waiting ....service was slow ... place started to fill up , so I... More 

Helpful?
Thank Tracy A
Crewe, United Kingdom
1 review
Reviewed 7 April 2017 via mobile

I visit this Frankie with my friends today in lunch time. Food came very quickly and in good quality. Best part of our visit was amazing hospitality from Roger! He extremely took care of us and was very polite and helpful, definitely coming back for this kind of hosp!

Helpful?
Thank kingaangelina
Leicester, United Kingdom
Level Contributor
76 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 5 April 2017

Busy saturday evening but the staff got us seated in no time considering we were a party of 8. The supervisor who took our orders was brilliant especially with brushing over how much the younger ones were being royal pains!? Food came out in good time, was hot, looked and tasted good. Only downside was they didn't have any Tiramisu?!... More 

Helpful?
Thank Rosy H
Manchester, United Kingdom
Level Contributor
50 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 29 March 2017 via mobile

Visited with a group of 8 friends and 4 children. Was not busy at all but took over twenty minutes to even get offered a drink. Waitress was pleasant. Food ordered and again took ages just for some starters which weren't great. Main courses arrived . Three of the meals were missing items for example' mushrooms with the steak' or... More 

Helpful?
Thank Sarah E
Greater Manchester, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 March 2017

Shown to a table without special offers mentioned. After the first course no fresh cutlery was brought over, we had to ask for it. Ordered a side order of fries that never appeared but they still wanted to charge for them. The meal deal included fee re-fills of drinks which we never got , Asked for some boxes to take... More 

Helpful?
Thank Peter W
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 28 February 2017 via mobile

Went to Frankie and Benny's at Trafford centre. It's located just outside the orient of the centre. Nice looking restaurant. Staff reasonably welcoming. We had the lunch menu (even though it was 4.45pm) choice of dishes for about £7 a main. We had spaghetti carbonara, which was delicious. Came with a choice of chips or salad. Salad was okay, could... More 

Helpful?
Thank June H
Newcastle, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 February 2017 via mobile

First we were seated in the dark. We moved to somewhere where we could see the food but after it arrived I wished we couldn't. The kids enjoyed their food. The kids milkshakes were undrinkable. Tasted very chemically. The burgers that the adults had were terrible, undercooked and had weird unappetising 'caves' in them. They got left. The adults ordered... More 

Helpful?
Thank Rachellem292

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$37
Cuisine
Italian, American, Pizza, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
2 questions
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Manchester, United Kingdom
2 months ago

See all questions (2)

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?