I stayed here while on business in Nakuru town for two nights.
The staff are well trained in customer service ,very efficient ,well groomed and very friendly.
No allocation of seats ,grab what you can once you board
No online check in
Manual check in at the counter which makes the ques long,please adopt...
Delayed flight.Cannot check in online,system demands extra payment.Eldoret Airport staff are very lax.
Very old and noisy aircraft
Air hostess acts like she is ...
Very big and clean rooms
Poor customer service with reception staff
Great customer service with the restaurant staff
Very rude events mana...
Staff don't co-ordinate well amongst themselves
Conference rooms are really big and clean
Highly reccomend it for conferences an...
Sparkling clean hotel.
Great air conditioning
Very quiet and private
The best wifi in all of Mombasa,very fast with great signal
Very friendly staff
No wifi in my room.
No air con in my room,you need to pay extra money for that which they don't inform during booking.
Food is terrible,please get a profession...
I did a conference here,very clean space.
Staff are very helpful,they could however be more presentable in terms of dressing and grooming.
Had lunch here ,very ...
Very RACIST .Africans are directed to sit on one side ; the Whites are directed to the well lit dining area .The Italian lady owner attends to the white guests ...