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Pictures of The Lombardy - New York City Photos

New York City: Pictures

From Review : Nice place in mid Mahattan of The Lombardy
Nice place in mid Mahattan
Oldies
Hallway to bedroom 2 and kitchenette
A very pleasant stay in a great location...
Living room
A very pleasant stay in a great location...
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Guests 
Latoya R wrote a review Sep 2016
Philadelphia49 contributions8 helpful votes
+9
I stayed at the Lombardy for 10 days in apartment 908, a one bedroom with two beds. The apartments are individually owned, so each one is different. The beds and chairs were comfortable. The apartment was spacious (for NYC) and interestingly decorated. The kitchen is tiny
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Date of stay: August 2016
Response from E_Ferrell111, Manager at The Lombardy
Responded 14 Sep 2016
Hi there Latoya and thank you ever so much for choosing our hotel for your extended visit to New York! We're very delighted to know your stay with us as our guest overall has been a very pleasant one. Our primary goal is to make everyone feel home away from home and we're very happy to know we've more than made the grade. We wish to thank you for telling us about the cleanliness of your room during your stay along with the toilet, we will address this immediately with our Housekeeping and Maintenance teams. Guest satisfaction is very important to us and the feedback we receive helps us to improve our performance so we don't make the same mistake twice. We are working with the restaurant that serves the breakfast to improve the quality of their service and we thank you for letting us know. We apologise for the delay in the return of the laptop battery. We have been in touch with the staff member who took responsibility for getting it safely back to you. We thank you again for staying at The Lombardy and we look forward to welcoming you back when you return to New York.
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