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Very extensive - Picture of Trident Udaipur

Photo: Very extensive

From Review : Luxury in beautiful grounds of Trident Udaipur
Very extensive
TV
Outside of door with plaque for key
Sink
Toilet
Safe and wardrobe
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RodneyfromLondon wrote a review Jan 2020
London, United Kingdom747 contributions126 helpful votes
+9
Part of the Oberoi chain, the Trident gave the impression of luxurious space on arrival, but the small size of my room (and others) did not correspond. I was one of a group of 23 staying here from 27 December 2019 to 2 January 2020; this report reflects the opinions of many or
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Date of stay: January 2020
Response from Trident-Udaipur, General Manager at Trident Udaipur
Responded 1 Jul 2020
Dear Guest We really appreciate reading your very positive comments following your stay and thank you for taking the time to post your feedback on TripAdvisor. I am glad to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you. I regret the inconvenience caused owing to the heating of guest room and the noise coming from adjacent rooms. I have shared your concerns with respective department heads and I assure you I have initiated corrective action. Whilst most of the services and facilities offered to you were to your satisfaction. I have noted your feedback on incorrect billing at restaurant and food temperature at buffet. I have personally taken up the matter with my team and have initiated remedial action in this regard. Rest assured that your feedback shall be dealt with the seriousness it deserves. We look forward to welcome you back to Trident on your return to Udaipur. I take this opportunity to assure you of our best services and attention at all times. Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Udaipur. Thank you Best regards Gaurav K Kumra General Manager Gaurav.kumra@tridenthotels.com
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