Landscape - Picture of The Oberoi, Bengaluru
Photo: Landscape
From Review : Blown away! Best service ever! of The Oberoi, Bengaluru
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Guests
+1
I was sitting by myself at the hotel cafe, waiting for my friend to pick me up, and the waiter brings me a fish-bowl and places it by my side saying " This is Margarita. She'll keep you company." :D That's how the hotel is with you. The staff at this hotel have taken customer…
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Date of stay: November 2015
Response from Oberoi_Bengaluru, General Manager at The Oberoi, Bengaluru
Responded 17 Dec 2015
Dear Guest, Thank you for your time taken to share such an incredible review with the TripAdvisor community. Your time and feedback is most precious to us We are truly delighted and overwhelmed to read your praise on our service. I am so grateful to you for acknowledging your delight on being surprised with the simple yet beautiful special touches which form the essence of our service. At Oberoi Hotels we believe that people are our biggest assets and feedback such as yours reinforces our belief. I am blessed to be working with a group of highly motivated and enthusiastic individuals who take personal pride in delivering warm, intuitive and genuine service for all our guests. I am overwhelmed each time by the commitment of our team to create fond memories for our guests. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Thank you for choosing to stay with us and we all look forward to welcoming you back on your next trip to Bengaluru and to another opportunity to create more memories for you. A very Merry Christmas and a fantastic New Year to you and your family from all of us here. Thank you and regards Yours sincerely Anshul Kaul General manager The Oberoi, Bengaluru Anshul.Kaul@oberoihotels.com
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