Dear Mr. Marzipo, After Your last visit to Istanbul Gonen Hotel we would like to thank You for Your good comments and Your points on TripAdvisor about our hotel… Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. With the service understanding that we have developed, we will welcome You again in our hotel in the near future will honor us and be an oppurtunity for make You feel our Turkish Hospitality one more time… Sincerely Yours, Koray CETINER General Manager