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Dangerous exposed electrical wiring. - Picture of Surfers Aquarius, Surfers Paradise

Photo: Dangerous exposed electrical wiring.

Dangerous exposed electrical wiring.
Great  stay
Spectacular Surfer Paradise View
Spectacular Surfer Paradise View
Spectacular Surfer Paradise View
Spectacular Surfer Paradise View
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Other Recent Reviews

Yee wrote a review Feb 2021
5 contributions2 helpful votes
+1
Most dismal holiday unit we have ever experienced. The place is undergoing major renovations. So ask yourself, when a lot of units are being renovated where will the holiday makers stay. Answer, 'In another run down unit awaiting major repairs.' Stayed only 1 day and had to get
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Date of stay: December 2020
Response from Surfers Aquarius, General Manager at Surfers Aquarius
Responded 21 Mar 2021
Hi Michael, Thank you for your review. In regards to your claims through office of fair trading - The claims has been denied by the investigator as there were many holes in your story. On the day you checked out there were many attempts to upgrade your unit or move you but you denied all offers for us to satisfy you. The electrical issue you claim was a small hairline crack in the plaster above the power point which unless you sat on the floor and put a butter knife directly into that hairline crack it was not a safety issue. The apartment you booked was a standard 2 bedroom unit which does not guarantee any renovations. The apartment was clean but tired due to being original. The manager was more than happy to offer you a credit to re book at a later stage as you were not happy or could not talk at that point in time to accept a room move. Kind Regards Management
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