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Shower curtain stains apparently not blood they have had it tested, its pen that wasn't there before our stay. So its us then?????? - Picture of Crowne Plaza Reading East, Winnersh

Photo: Shower curtain stains apparently not blood they have had it tested, its pen that wasn't there before our stay. So its us then??????

Shower curtain stains apparently not blood they have had it tested, its pen that wasn't there before our stay. So its us then??????
Shower curtain stains apparently not blood they have had it tested, its pen that wasn't there before our stay. So its us then??????
Mattress sheet stains - If its a stain why put it on the bed?
Mattress sheet stains - If its a stain why put it on the bed?
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Other Recent Reviews

Sam S wrote a review Sep 2019
Liverpool, United Kingdom29 contributions32 helpful votes
+2
Booked 2 rooms with 2 adults & 2 children (9&11). Arrived approx. 00.30 Realised it was a festival w/end. Went to lifts to go to rooms to find vomit all over floor and in one lift. Reported to reception. Room 1- basic but had a few adult hairs on the floor. Room 2 - pulled
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Date of stay: August 2019
Response from CBB99, Owner at Crowne Plaza Reading East
Responded 11 Sep 2019
Dear Sam S Thank you for visiting our hotel for Reading Festival As we have previously informed you, the hotel does not respond to threats of negative reviews in return for compensation as you have done. We apologise that another Reading festival attendee failed to inform anybody that they had been ill in the lift . As soon as you brought this to the attention of the night team, they made immediate arrangements for the night cleaner to deep clean the lift. As the hotel maintains a tracker of all guest feedback, we would politely state that your comments regarding the alleged state of the linen in your room are rejected as being false as you are fully aware. At no stage during the evening did you call the night team, nor did you return to the reception as stated , nor for that matter was there any issue with the linen in your room. You did ask to see the Hotel Manager in the morning about a stain on the shower curtain , which upon further inspection, became evident had been drawn by your children with a bright green marker, in an effort to secure a reduction on your room bill.. We note you shall make alternate arrangements when staying in the area and have noted your profile accordingly on our system Hotel Management
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