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Grand Hotel Kempinski High Tatras

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Kupelna 6, Strbske Pleso 059 85 Slovakia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
US$447
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Free cancellation until 04/12/22
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Traveller (954)
Room & Suite (295)
Dining (103)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 8 hotels in Strbske Pleso
Location
Cleanliness
Service
Value
Travellers' Choice
Step into a fairytale at Grand Hotel Kempinski High Tatras – an exceptional grand hotel where traditional values are combined with modern services, exclusivity and luxury.Behind the doors of 98 rooms and suites guests are engulfed in luxury and get carried away from everyday life by the most breathtaking views on the surrounding mountains and the legendary alpine lake Strbske Pleso. Even the most seasoned gourmets will be amazed by the culinary delicacies of international and local cuisine at the Grand Restaurant. The elegant Lobby Lounge & Bar invites you to unwind in the cosy atmosphere of cracking fire while you enjoy your favorite glass... or two. And nowhere else do guests feel more pampered then in the unique and heavenly Kempinski The Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Languages Spoken
English, Russian, Czech, German
825Reviews9Q+A100Room tips

Reviews
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The real Johnny from Bratislava wrote a review Oct 2022
Bratislava, Slovakia41 contributions36 helpful votes
Didn’t quite live up to the claims Expensive …. For what it is Bar and restaurant are good Breakfast is excellent Don’t take the half board option ….. restaurant gets over booked and you might not be able to use it, the menu is very limited for half board Rooms are very hot Starting to look a little tired Staff are good Request the balcony side - extra £90 per night but worth it Done it now …. Wouldn’t do it again - not value for money Good for special occasion
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Book with a Balcony Don’t take the half board option Book the restaurant and spa in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexandra Dzuganova, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 24 Oct 2022
Dear Mr. Bottomly, thank you for sharing a detailed personal experience after your recent visit at Grand Hotel Kempinski at High Tatras. We are pleased to hear about nice ambiance of Lobby Lounge or excellent breakfast, where our guests may choose out of more than hundred items representing traditional and local specialties. During the dinner time, we have available a la carte menu with seasonal culinary highlights or half board menu with two options to choose from according to your taste. The temperature in the rooms may be regulated +- 2 degrees on your own, further the reception may assist you up to your highest convenience. You are very welcome to visit us again for another special occasion. Best regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JRAZB wrote a review Oct 2022
15 contributions
+1
We stayed at the Grand Hotel Kempinski High Tatras for 3 nights and wished we have stayed longer! It was magical! The staff went above and beyond to make our stay so special. We booked a room that overlooked the valley on the second floor and it had a massive balcony! We enjoyed the different varieties of pillows the hotel offers. The bed was so comfy and cozy. We loved it! The Spa was stunning with views over the lake and mountains. By far, I must say, it was the best Spa we have been to! So peaceful and highly recommended! We dined at the hotel one night and the food was great. There are other restaurants in the area that were also great to try. The location is great for hiking, and skiing in winter. We would absolutely return back and stay longer!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathrin Noll, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 5 Oct 2022
Dear JRAZB, thank you for sharing feedback after your pleasant visit at High Tatras mountains. We feel honored that you have spent very nice time in clean and comfort room, served by professional staff in amazing location of Tatra National Park. We are delighted to read you were absolutely satisfied while staying with Kempinski High Tatras. Furthermore, thank you for compliments in regards the spacious room with comfy and cozy furniture and amazing views while enjoying massive balcony. Dear JRAZB, you are very welcome to visit us in near future for recharging stay at mountain fairytale of High Tatras. Best regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relilevy wrote a review Sep 2022
Tel Aviv, Israel43 contributions7 helpful votes
The hotel was excellent! We enjoyed very much our stay in the hotel. The room is beautiful and clean with a spectacular view. The food was delicous. The service is great. We especially enjoyed the service of the concierge! In short: "perfect"
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathrin Noll, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 25 Sep 2022
Dear Mr. Relilevy, thank you very much for your recent visit of Grand Hotel Kempinski High Tatras. We feel delighted by your rating for the top level cleanliness, very kind hotel personnel or unique location in the arms of Tatra National Park. Dear Relilevy, we look forward to your next visit at mountain beauty of High Tatras area. Best regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin D wrote a review Sep 2022
London, United Kingdom39 contributions25 helpful votes
Beautiful hotel in a great setting. Friendly staff, professional service, great rooms and lots of attention to detail. You are on the lake. I was lucky to have a view of the lake that you would want to drink in. Oh and fabulous breakfasts. I came for the history and it is great that they have preserved it
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathrin Noll, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 17 Sep 2022
Dear MartinD491, thank you for sharing your impressions after visiting our mountain fairy tale of Grand Hotel Kempinski High Tatras. We are pleased to read you compliments for one of the best places you have ever stayed, which is highly appreciated. Furthermore, thank you for expressing words of satisfaction towards excellent services, friendly staff and for magical location of picturesque High Tatras. We are looking forward to welcome you soon back at the picturesque Strbske pleso. With my very best personal regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angelo A wrote a review Sep 2022
Bratislava, Slovakia10 contributions2 helpful votes
My wife and I stayed Grand Hotel for the first time but have previously been to the Presov region. We found that the service from all of your staff including but not limited to; Valet parking / luggage carriage support, reception, bar and restaurant staff including during the breakfast buffet, housekeeping, spa and all were professional, courteous, supportive and always welcoming. It was what we were expecting however and under the circumstances with travel whilst the covid pandemic is still present, were pleasantly surprised that your attentiveness, covid restriction management and service was extremely good. The quality of food in the restaurant was exceptional. The staff at the Spa were supportive and welcoming. The support from all at reception and valet / door person when we had a "situation" with misplaced car keys to help us to take our additional PCR test at Dom Seniorov was very much appreciated. The Hotel and local area is beautiful and tranquil and it is a wonderful place to come to experience nature, wonderful surroundings, amazing views, attractive buildings and can be equally suited to romantic or activity based or relaxing getaways. and all of the above reaffirms our interest to travel to stay at the Grand Hotel Kempinski, High Tatras again (hopefully soon).
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Rooms are presented in a classic and elegantly designed building and one that is aesthetically...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexandra Dzuganova, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 10 Sep 2022
Dear Angelo A, thank you sharing your wonderful experience about your visit at mountain romance of Grand Hotel Kempinski High Tatras. We are delighted to hear about personalized and courteous guest services, exceptional culinary highlights or beautiful hotel surroundings. Especially during the covid restricition, your praising words are highly appreciated. Dear Angelo A, we are all looking forward to your soon return back to oasis of tranquility at magnificent High Tatars mountains. With best wishes, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bristolreviewer wrote a review Aug 2022
Bristol, England352 contributions352 helpful votes
This is in many ways an excellent hotel. Our very comfortable deluxe room was like a small suite with good seating area, a large bathroom with walk in shower and bath, decent Wi-Fi and twice daily replaced mineral water. Breakfast was good, with fresh omelettes on request (though it could take a while) and food in the restaurant and relaxing bar both good if at 5* prices - try the Koliba Patria nearby for an excellent alternative. We had the Tower dinner, culinary excellence with great sunset views. The spa is excellent too. Staff are very friendly and helpful, marking my birthday with a special cake to the room. Cleaning is very efficient often during breakfast. The village is about half a mile walk, with a steep incline on return. The hotel has a great lakeside location, though has limited alfresco eating and drinking opportunities, which is a shame; it should also offer Nespresso in rooms though all coffees are available with breakfast. But overall this is a great hotel that lives up to the billing.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexandra Dzuganova, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 28 Aug 2022
Dear Bristolreviewer, thank you for sharing positive detailed feedback after your recent visit on the occasion of your birthday. We are delighted to hear all the specials and compliments towards our excellent service. This is certainly highly appreciated and will be shared further. For your kind information, all of our deluxe and signature suites are equipt with coffee machines. We may provide a coffee / tea station to your room upon individual request. You are very welcome to visit us soon back for another lifetime experience. Wishing you a great summer ahead and stay with best regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robin C wrote a review Aug 2022
Toronto, Canada124 contributions79 helpful votes
I asked for a room on an upper floor and was glad I did. There is no air conditioning, but being on the second floor we could open our windows and curtains wide and enjoy the fresh mountain air with complete privacy. Not wanting to pay extra for a lake view, we thoroughly enjoyed the valley view. Our room was large and very comfortable. Breakfast was delicious with every choice you could want. We ate one night in the formal restaurant and one night in the lobby bar. Both were excellent. We were welcomed with a glass of sparkling wine, which was appreciated after a longish drive.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexandra Dzuganova, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 24 Aug 2022
Dear RobincC9555QY, thank you for your time you have spent to share wonderful personal review after your return from grand location of High Tatras mountains. We are delighted to hear about nice welcome with a glass of sparkling wine, lovely view from your room while deep breathtaking mountain air from an open balcony without loosing the privacy. Furthermore, thank you for commenting nicely about excellent breakfast with a rich offer of delicious specialties. We look forward to your soon repeat visit back to mountain romance of Strbske Pleso. With best personal regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ivanRimsky wrote a review Aug 2022
Bratislava Region, Slovakia60 contributions23 helpful votes
Exceptional fine dining, services, hospitality. Your wishes are fulfiled almost sooner than you are able to name them. Generous gluten free options for breakfast. You can also ask for gluten free dinner , the chef will manage awesome meals for you. Spa is very relaxing and decent.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Rooms with valley view have larger balcony than rooms with lake view and more sun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexandra Dzuganova, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 7 Aug 2022
Dear IvanRimsky, thank you for your exceptional personal feedback after your return from mountain romance of Grand Hotel Kempinski at High Tatras. We are delighted to hear about fine dining served in stylish Grand Restaurant, while accepting your dietary requirements. Furthermore, thank you for appreciating wide variety of the breakfast buffet, where our guests may choose out of more than hundred items representing local and international cuisine. We look forward to your soon return back to the place, where wishes are fulfilled sooner than you name them. Best regards, Kathrin Noll, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivana C wrote a review Jun 2022
Dubai, United Arab Emirates18 contributions1 helpful vote
+1
This was our fourth stay in Kempinski High Tatras and it was lovely as always. Booking was a bit difficult as we were trying to book a room we stayed in few years ago, we emailed the hotel and called as well but they said they can’t help us with booking that specific room. We also sent photos of the room but still the same answer. Once we checked in we asked again and the receptionist told us straight away so we were confused why they couldn’t do that when we called. We had Deluxe room with lake view, it was a good size with smaller balcony (they provided outdoor chairs and table after we asked). Staff in the hotel is professional and very polite, always trying their best to accommodate any requests. Spa is spectacular, the view from there is just stunning. The pool has colder water but jacuzzi is hot and nice. The best part of Spa is selection of saunas and adult only relaxing area. We loved going to the bar in the evening and watch sunset from there with drinks. The menu selection isn’t that great, what we would love to see is some cold cuts like cheese board with ham and salami. Just small bites to have with your wine or drinks. All in all it truly is a 5* experience and we can’t wait to come back next year!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathrin Noll, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 26 Jun 2022
Dear ivanas189, We are delighted to read your comments as repeat guests of the Grand Hotel Kempinski High Tatras. I would like to inform you that we are keeping note of the preferences of our guests for room allocation, etc., however we are not able to confirm it upfront. In summer all rooms with balconies in the main building of the hotel, Hviezdoslav, are provided as a fixed feature with balcony furniture. As the hotel building Krivan was built in 1903, the balconies are not so spacious to use them for two people at the same time. Therefore we are providing in this part of the hotel, the balcony furniture just upon request. The Zion Spa Luxury is indeed a heaven of relaxation with the stunning views over the glacier lake Strbske Pleso to the majestic mountains of High Tatras. The temperature in the main pool is set at 29 degrees for being able to use the same for swimming. Within the jacuzzi the temperature is set to 36 degrees. The food menu in the Lobby Lounge is based on the favorite dishes used to be eaten in a more casual style. Feel free to request during your next stay a cheese and cold cuts platter. We will certainly accommodate your request. We are looking forward to welcoming you in the near future back to the Mountain Fairytale High Tatras. With my best personal regards, Kathrin Noll General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary G wrote a review Jun 2022
Kansas City, Missouri108 contributions93 helpful votes
Wow. And that pretty much sums up this hotel and my experience during my three day stay at the Grand Kempski and the High Tatras. When they say “step into a fairytale….” in the hotel description on Trip Advisor, they are not exaggerating one bit. The hotel architecture is simply stunning and that carries into the interior to all common areas, including the grand staircase, the dining room and all of their many other facilities, including a very cool gaming room with pool, fuseball, and other games. Make no mistake – this is a real 5-star luxury hotel and the price reflects it. But with that rating comes high standards the hotel must maintain including a full range of services including their SPA, 5-Star restaurant, etc. And they accomplish this without being pretentious and “stuffy”. The minute I arrived, I felt welcome by the personable Bell Captain who helped me thru check-in and valet parking my car in the on-site garage, although garage parking comes at a very steep price. But there is a limited number of street parking spaces available so one could perhaps avoid the parking fee. The reception staff were welcoming and enjoyable to talk with as well as the concierges who were always helpful to me by providing hiking and other maps and tips on the best photo ops around. And I listened and for that was rewarded with some incredible experiences and photography for which I was very thankful. And again, this was a very pleasant surprise, because so frequently in this category of a hotel, attitude and pretentious behavior often spoils the experience. They know they are luxury, but they also know they are in an incredible nature setting and people are coming largely for that and to unwind and enjoy a healthful experience. I opted for a junior suite that was beyond spacious, comfortable, and well appointed, but also came with a balcony overlooking the lake with the stunning Tatras in the close background. For me it was worth the price for the photo ops alone. Some of my best photos in the Tatras came from that balcony, including some sunrise and sunset shots too beautiful for words. The hotel is located a short 15 min walk to Strbske Pleso and the ski lift ( be sure to take it for the views) and numerous hiking trails with photo ops too numerous to count. And if for some reason you would prefer dining outside the hotel, there are numerous restaurants nearby. But for me, the hotel Grand Dining room was great and the views couldn’t be beat anywhere as well as the food. At lunch I ate, when I ate, outside, but for breakfast with their incredible buffet and for dinner, this was the place for me. I can’t say enough about this hotel and my experience there and in the High Tatras. I’ll definitely come back for some fall photography and when I do this will be the hotel.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: A suite with a balcony provides incredible views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathrin Noll, Guest Services / Front Office at Grand Hotel Kempinski High Tatras
Responded 21 Jun 2022
Dear Gary, we appreciate very much your time and effort that you have spent to share your emotions after visited Grand Hotel Kempinski High Tatras we are amazed to see your highest rating and detailed review provided from your stay in our fairytale building, which is located in untouched Tatra National park area. We are delighted to read that you admire architectural touchpoints together with warm interior décor surrounded by very nice and attentive and professional hotel staff with charming smile. Dear Gary, we look forward to your soon visit back at High Tatras mountains. With best regards, Kathrin Noll General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$284 - US$414 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaPresov RegionStrbske Pleso
NUMBER OF ROOMS
98
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GRAND HOTEL KEMPINSKI HIGH TATRAS - UPDATED 2022 Reviews & Price Comparison (Strbske Pleso, Slovakia) - Tripadvisor

Frequently Asked Questions about Grand Hotel Kempinski High Tatras
Which popular attractions are close to Grand Hotel Kempinski High Tatras?
Nearby attractions include Strbske Pleso Lake (0.3 km), Strbske Pleso (0.3 km), and Jazierka lasky (0.6 km).
What are some of the property amenities at Grand Hotel Kempinski High Tatras?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kempinski High Tatras?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kempinski High Tatras?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kempinski High Tatras?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Kempinski High Tatras?
Conveniently located restaurants include Furkotka, Koliba Patria, and Grand Restaurant.
Are there opportunities to exercise at Grand Hotel Kempinski High Tatras?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hotel Kempinski High Tatras have an airport shuttle?
Yes, Grand Hotel Kempinski High Tatras offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hotel Kempinski High Tatras have airport transportation?
Yes, Grand Hotel Kempinski High Tatras offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kempinski High Tatras located near the city centre?
Yes, it is 0.7 km away from the centre of Strbske Pleso.
Are any cleaning services offered at Grand Hotel Kempinski High Tatras?
Yes, dry cleaning and laundry service are offered to guests.