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Brandshatch Place Hotel & Spa

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Traveller (136)
Room & Suite (42)
Dining (25)
Overview
  • Excellent41%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible6%
Travellers talk about
“afternoon tea”(62 reviews)
“brands hatch”(47 reviews)
“cream tea”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (592)
Filter reviews
591 results
Traveller rating
238
184
83
50
36
Traveller type
Time of year
LanguageEnglish
238
184
83
50
36
Show reviews that mention
All reviewsafternoon teabrands hatchcream teamy mumdvd playerwedding receptionrestaurant staffbirthday celebrationexecutive roomevening mealevery member of staffbrandshatch placea lot of noisethree course mealenjoyable stayfood was lovelycoffee machine
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1 - 5 of 591 reviews
Reviewed 4 days ago via mobile

I hate having to write a negative review but it’s unfortunate that our first stay was at it is. Even if it was only for one night I would have liked to be more relaxed from the off. We got a room on the ground...More

Thank WeekendWhimsy
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 2 days ago

Dear guest, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay, it was pleasing to read your positive comments relating to the team and the food quality. Conversely I was very disappointed to read your comments on the...More

Reviewed 2 weeks ago via mobile

I am really disappointed to write a negative review. Brands Hatch Place is a beautiful property but in hosting events and being a hotel and spa destination, it is trying to be too many things, to too many people and failing as a result. We...More

Thank katcampion81
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for posting a review on TripAdvisor. I am sorry that you stay was impacted by a private event. Please may I ask that you contact me directly on smcdonald@handpicked.co.uk. Kind Regards Scott

Reviewed 4 weeks ago

We stayed here just for one night as we were attending an event at the circuit the next day. Staff were friendly and accommodating and the room was clean and comfortable. The breakfast was nice and the hot options were cooked to order. The main...More

Thank Belzuk
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you for sharing your experience following your recent stay and I do hope you return when you are next at the track. Kind Regards Scott

Reviewed 4 weeks ago

I took my partner and daughter for Father’s Day afternoon tea, After a warm welcome and friendly staff. Sadly the afternoon tea was a total disappointment. We was changed £21 each for a small soup bowl of salad, a ramacin of prawn cocktail. Two small...More

2  Thank nads41
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 3 weeks ago

Dear guest, Thank you for taking the time to send me your feedback and for sharing it on Tripadvisor following your Father’s day savoury afternoon tea. Hopefully you will have received my response email. As I outlined in my reply on Father’s day we were...More

Reviewed 4 weeks ago

What a disappointment. Had afternoon tea at the hotel. While waiting for everyone to arrive we bought a bottle of prosecco. A very expensive £39.00 a bottle. Once seated, the food came out. Sandwiches were mainly white bread & dry. Not much filling.The cream cheese...More

1  Thank tgnarsi
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 4 weeks ago

Dear Guest, Thank you for your review following your afternoon tea visit to the hotel recently. We receive very little if any negative feedback on our afternoon tea,so I was very disappointed to see that our offering was not met with greater enthusiasm by your...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (136)
Room & Suite (42)
Dining (25)
Pool & Beach (5)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Octavia-1988
5 July 2018|
AnswerShow all 2 answers
Response from Les G | Reviewed this property |
Sorry, not something I can help you with, I'm afraid. I do know that the restaurant staff are very obliging and may be able to help if you ask.
0
Votes
Fjwt
23 March 2018|
Answer
Response from Sue S | Reviewed this property |
You would need to call the hotel to find out. We went for a hen party so no children with us.
0
Votes
Room Tips
"Room 6 has air-con with remote control. Not all do. Not much of a view but air-con made up for that."
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"There is no external noise to worry about, so windows open through the night is possible."
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"Our junior suite was Room 8.Overlooks the car park, ample greenery beyond. Dble glazing and heavy curtains..."
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"Book somewhere else!"
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