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Reflect Krystal Grand Nuevo Vallarta

Traveller (844)
Pool & Beach (162)
Room & Suite (128)
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Hotel website
Boulevard Costero N 800 Sur Nuevo Vallarta, Flamingos, Nuevo Vallarta 63732 Mexico See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
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Reviews (2,440)
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All reviewsbel airinfinity poolpalm terracesushinuevo vallartamartini bartime sharethe general managermaster suiteocean viewswim up barall inclusive packageriu palacewater aerobicskids clubdaily activitiesquiet resort
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1 - 5 of 825 reviews
Reviewed 1 week ago

This place is a complete and absolute disaster!!! Half the restaurants were closed and the ones that were opened closed early because they ran out of food. The only bar opened was in the lobby - people were crowded around like at an airport waiting...More

2  Thank Montserrat S
Reviewed 14 August 2018

I had the worst experience. I am writing at the airport because I could not wait to get home and forget the terrible experience, I had. People in the swimming pool with regular clothes on or sometimes underwear, eating nachos and the cheese dripping inside...More

8  Thank sylvia f
Response from Ernesto H, Gerente at Reflect Krystal Grand Nuevo VallartaResponded 4 weeks ago

Dear Mrs. Silvia I would like to thank you on behalf of all the staff, for the time you have taken to share your experience with us, we know that we have opportunity areas, and please be sure that we are working on them every...More

Reviewed 7 August 2018

July28 - Aug3 Check-in: Less than 5 minutes, Room exactly as reserved. There was no wristband hassles or lectures about missing room keys as previous reviewers stated. (You don't even need a wristband here!) We dined for breakfast, lunch and dinner during each of the...More

5  Thank hawku16csdhl
Reviewed 4 August 2018 via mobile

When we arrived the rooms where dirty,even the beds where grosse, the pillows where on the floor and on the aisle there where cockroaches. Such an awful experience, the clean lady was rude, and the hotel didn't want to change us the rooms.

4  Thank Xitlalli R
Reviewed 4 August 2018 via mobile

This resort was not what I expected. As far as appearance its beautiful but the details are lacking. Not that many things to do onsite. Only have access to the pool, beach, and live entertainment that wasn't interesting. The food was the same every day...More

2  Thank preciouz_22
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Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta is beachfront hideaway where unforgettable memories are made. An ...More Unlimited-Luxury® getaway includes reservation-free dining at five dining options, top-shelf spirits poured without limit at five bars and lounges including the Sky Lounge offering stunning views of Banderas Bay and the Sierra Madre Mountains to watch the sun set while sipping a delicious cocktail. Cool off in any of three pools including one adults-only pool; plus, kids can enjoy a wading pool with water slide at the Explorer’s Club. Less
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Hotel Amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Children Activities (Kid / Family Friendly)
Laundry Service
Meeting Rooms
Outdoor pool
Refrigerator in room
Wheelchair Access
Hotel Style
Top resorts Hotels
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$174 - US$358 (Based on Average Rates for a Standard Room)
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta > Flamingos
Traveller (844)
Pool & Beach (162)
Room & Suite (128)
Dining (52)
Family and Play Areas (14)
Business Centre & Event Rooms (2)
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672 reviews
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Mega Comercial Mexicana
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Museo Casa Tequilera
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Questions & Answers
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dennis p
9 September 2018|
AnswerShow all 3 answers
Response from louiseliedtke | Reviewed this property |
Yes ... there are lots of drawers and closet space in the room; one dresser with drawers and doors and a second storage 'bench' nearer the door and closet that has four drawers. Could have used more hooks in bathroom for... More
28 August 2018|
AnswerShow all 3 answers
Response from kathwalsh | Reviewed this property |
Yes in the new building all the room face the ocean. It is a far away view. In the timeshares, Bldg 7 faces the ocean. If Krystal Grand has refurbished all the rooms this is the best you can get. You could ask for Bldg... More
Room Tips
"Stay anywhere else, just not here!"
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"They are rude on the check in when you ask to change rooms......."
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"Swim Out King Room is the way to go! Well worth the upgrade, No up-charges for service extras."
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"try rooms at the new tower"
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