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Reflect Krystal Grand Nuevo Vallarta

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About
Location
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Value
Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta is beachfront hideaway where unforgettable memories are made. An Unlimited-Luxury® getaway includes reservation-free dining at five dining options, top-shelf spirits poured without limit at five bars and lounges including the Sky Lounge offering stunning views of Banderas Bay and the Sierra Madre Mountains to watch the sun set while sipping a delicious cocktail. Cool off in any of three pools including one adults-only pool; plus, kids can enjoy a wading pool with water slide at the Explorer’s Club.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family Resort
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Getting there
Ordaz8 km
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Reviews (2,512)
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849 results
Traveller rating
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96
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LanguageEnglish
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245
244
177
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96
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All reviews bel air infinity pool sushi bar nuevo vallarta time share order off the menu the general manager ocean view water aerobics kids club daily activities swim up bar wait staff other resorts beach volleyball mexican food activities staff
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1 - 5 of 849 reviews
Reviewed 6 days ago via mobile

We booked our time to Nuevo Vallarta with our travel agent We chose the grand Krystal which is a new hotel about a year old. We stayed in the original "Bel Air" which was closest to the beach. We were in a junior suite on...More

Date of stay: November 2018
1  Thank 880CindyB
Response from Ernesto_Hdez, Director General at Reflect Krystal Grand Nuevo VallartaResponded 3 days ago

Dear 880CindyB We would like to thank you for choosing Reflect Krystal Grand Nuevo Vallarta as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on...More

Reviewed 1 week ago

Please do NOT believe all the bad reviews you read about this place. We are here right now for 10 days with our grown children, 2 boys and their wives. Check in was smooth and efficient and yes we were brought Champaine upon arrival. Francisco...More

Date of stay: December 2018
5  Thank Rhonda S
Response from Ernesto_Hdez, Director General at Reflect Krystal Grand Nuevo VallartaResponded 3 days ago

Dear Rhonda S We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Reflect Krystal Grand Nuevo Vallarta. We are overjoyed to read that you’ve enjoyed your stay. Please be confident that we’ve shared your kind comments...More

Reviewed 1 week ago

Our trip started out on the wrong foot- Long lines at the check in counter and no special concierge for Club members, or special greeting and accustomed amenities. Eventually, though, we met Martha, who apologized that they were trying to reach these levels. Rooms were...More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank 112traveler47
Reviewed 1 week ago

We booked through a travel agent and fun jets. There was mold in our first room and they moved us to a second room with mold. It's all inclusive, but 3 of the 7 places to eat were under construction or closed. The infinity pool...More

Date of stay: October 2018
2  Thank Shelly R
Reviewed 1 week ago via mobile

So I will start our review by saying that the hotel had a 900 guest convention check out on our second day here. That kind of capacity would put any hotel in the area on the edge. The FOOD: lack of selection seems to be...More

Date of stay: December 2018
2  Thank Xcited4Sunshine
Response from Ernesto_Hdez, Director General at Reflect Krystal Grand Nuevo VallartaResponded 5 days ago

Dear Xcited4Sunshine We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We are...More

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Questions & Answers
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MissyGryphon
15 December 2018|
Answer
Response from Ernesto_Hdez | Property representative |
Dear MissyGryphon Thank you for asking, we do not have self laundry service, sorry for this situation but in case if you would like using our laundry service you will find the bag and list in your closet, we will do our... More
0
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codycattle
14 December 2018|
Answer
Response from Ernesto_Hdez | Property representative |
Dear codycattle, Thank you for asking, our pools are heated, specially this season for your comfort ;) Reflect Krystal Grand Nuevo Vallarta is now operating by AMResorts, our guest enjoy our Restaurants a la carte with... More
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ShaneleF
13 December 2018|
AnswerShow all 5 answers
Response from Ernesto_Hdez | Property representative |
Dear ShaneleF Our Oasis Swim Out Bar is waiting for you to enjoy your favorite drinks served by our staff. The Restaurants are open for all of our guests. Looking forward to welcoming you! Regards,
0
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Google Translation
Room Tips
"Swim out room. Private pool and area blocked off with plants"
rhondas816
1 week ago
Read review
"Request the newer section as we heard many complaints about the old section."
112traveler47
1 week ago
Read review
"Dont book a room here"
474shellyr
1 week ago
Read review
"Best tip is never go here!!!!"
powellrk
3 weeks ago
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PRICE RANGE
US$156 - US$457 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo VallartaFlamingos
NUMBER OF ROOMS
480
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