I chose this hotel because they claim that there is a gym in the building next to it which can be used by all guests of the hotel. Instead this is not entirely true because the gym can only be used by hotel guests in the evening and ONLY from Monday to Friday, it cannot be used during week end. The fact that they don’t clearly say this is really not correct, because there are people choosing this hotel right because of the gym. I visited the hotel on a Saturday and I discovered that I had to pay to use the gym. The hotel receptionist told me that the entrance fee would just be 10€ but then when I went to the gym I had to pay 20€ instead. And the gym is terrible, there are just a few dumbbells and crossfit racks and nothing else. My experience at the hotel also wasn’t good, the sink in the toilet of my room was leaking and therefore I couldn’t use it. And the hotel has no restaurant. So if you arrive at dinner time then you will have to take a car and drive to a restaurant (there is no restaurant in walking distance from the hotel). The gym they advertise is basically a scam and this hotel isn’t good. Just don’t choose this hotel.…
Great hotel, with really friendly and helpful staff. Hotel is situated outside Bergamo so need to make use of public transport or taxis. But they did recommend am amazing local restaurant in walking distance. Would definitely stay again.
I've been for a night and everything was very nice. Very clear, comfortable, with friendly staff and always to help you. The breakfast was tasty with many choices. Highly recommended for all kind of travellers!!!
We had one night here after a late Ryanair-flight. The staff was friendly and the room clean, so this had a great value for the price we got. If you dont have your own car, you will have to take a taxi to get to Bergamo or the AirPort, so I would not stay here for a long time
Very rude encounter from reception staff. Booked and paid 3 rooms for 4 people, we were denied the stay in a very rude manner, because my minor daughter didn’t have her paper ID on her, although we had it on our phone and could email it. Didn’t want to help either.
Terrible! I am not sure how the italian system for giving * works, but this hotel is rather one star motel, for sure not a 4*! Terrible experience during check-in, unfriendly staff, and the size of the bad super small, fridge does not work. Strongly recommend to avoid it!
First I want to bring attention to the freat smiling and friendly staff. It is a good place to stay if you plan to spend time and money on taxis every time you want to leave the hotel. The hotel is on a highway and is difficult to access. When you order an uber it either takes 20 mins for them to arrive or there are no ubers close to the area. Even the reception recommends to order your taxi in 30 mins advance. The room is clean but it is missing simple things which makes me wonder how is this even a 4 star hotel: hair dryer, soap, ear/facial cleaning kit, slippers, bathrobe and most important a minibar. The closest supermarket or kiosk is 20 mins away, so you will spend 1 hour for a roundtrip including spending time at the shop. the bed is pretty uncomfortable. My back has been hurting as if I was sleeping on the floor. Pillows are really cheap quality :( Overall I did not enjoy atayong 4 days here, as I didn’t feel free in going out. Everything had to be planned, as I wanted to spend as few taxi rides a day as possible. …
I've been here again and I've found this hotel to be a fair solution for a budget trip. The check in procedure is fast and swift, the room is in line with the hotel's profile, very clean and comfortable. The wifi works well. The toilet is provided with a bidet, very appreciated by Italian style travelers. The breakfast is very good for selection and for quality: I've nei much appreciated the orange juice of red oranges, the home made cakes, the quality of the yogurt, and the well done scrambled eggs; there is for by different tastes. The check out procedure equally swift. In the evening you may indulge in the small bar nearby the reception with your friends, colleagues, customers, for a good beer, accompanied by some snack. Honest price.
Nice city hotel in west part of Bergamo with standard services for travellers. Friendly and helpful stuff in modern building, so more focused to business clients. Good value for money but missing feeling of Italian style.
The room was clean and nice but they haven't been able to fullfill our special requirement which was simply to have a hair drier inside the toilet. After waiting a long, we have been told that they don't have the adopter to fit the hair driver's switch in. Don't seem to be very organised.