I visited in first week on june with my family, I would like to give a very negative feedback for this hotel, it is 0/5 I must say, 1. Hotel Service is way too pathetic 2. Hotel Staff looks very illmannered and shabby, not groomed at all 3. Food quality is not so good. 4. Hotel Premises and ambience is very bad and in miserable condition 5. Hotel Lobbies are very very very dirty with worn out out furniture 6. Hotel Room flooring is worn out, balconies are in bad condition and also furniture is very old and in miserable condition Hotel charged me 8000+ for a Valley View room which is not worth paying 1000, dont get fooled by location and all and online pics, Please avoid booking this hotel
Poorly managed. There is no water in taps sine morning. Management +919218688818 and +919218688814 are least concerned. Customers are leaving to other places to freshen up. AVOID STAYING HERE. IT WAS A BIG MISTAKE. They dont know when water supply will be restored, is this how you serve your customers ? 0 Star out of 10. DONT WASTE YOU MONEY ON THUS PROPERTY. WORTHLESS
Food-Got food poisoning because of the bad quality of food. Reception-Got the room after waiting for 1.5 hours.Rude and unprofessional person at the reception. Service-pathetic room service.No one is in uniform.Untrained ppl have been hired. Security-No guard at the hotel Incase of emergency there is no one who will be available on call to help you out.No one picks up the phone.
Poorest service ever. Delayed check in rooms handed over after 4 hours wait. Food orders delayed. Extra bed given at 10 pm after 20 calls. Senior management unavailable, phones no reply. Intercom not working. Overall holiday ruined..
The service quality is pathetic.Unprofessional staff and not bothered about customers. Takes toooooooòooooooooooo long time even for small small services. No AC in rooms and during the hard summer , it becomes hot case
I had visited the resort during our Zonal Meet and it is a lovely resort with amazing views and huge rooms. The view from the balcony is beautiful. Staff was courteous and food was tasty. An overall great 2 nights spent at the resort. Will love to visit with my family too
We visited there with family for a vacation. Absolutely not recommended. Dirty rooms, unhygienic food, poor service. That's what defines this place. Staff is very rude and mannerless. Never go there..
This has to be the best resort in the area with a team of amazing staff. Great service. The view from every balcony is amazing. It's a good get away place from the city chaos. Everything was blissful.
Beware the hotel staff is just awesome in saying no to everything be it basic amenities like toiletries or breakfast (included in package) but served not before 8.30am. Early risers can bring something packed or stay hungry as hotel staff don’t pay a heed to your needs. Hotel property is nice if you are bringing everything with you: food, blankets, bed sheets, gas stove and cooking material, water bottles and geysers. If you can’t bring this much, don’t stay here!!! Advance payment is taken for stay so that even if want to leave, they are ready say you a goodbye without refund. They claim to have everything for guests comfort but if you ask them basic things like a TV remote or electric Iron, standard response is they don’t have it. Extraordinary services by front office to say store closed, kitchen closed, TV connection closed, even room phones are non operational…. Top of all: even swiping machines don’t work!!! Choose wisely!…
View from the hotel is good but very bad food unhygienic. There is a person mr bitto FnB manager is having very bad behaviour . He is drunk all time nd misbehave. Room are dirty . Toilet are unhygienic.if u are with family pls don't vist.